「4pm check in, receptionist said my room is checking , asked me to wait for 5-10 minutes. I waited in front of the reception. 10 minutes passed, it seemed nobody was noticing that I was waiting . Then , I approached to the reception and asked if my room was ready. Another receptionist said told me the staff was in the room now, 5 to 10 minutes again. I was not happy, I thought they should do better, at least apologizing for that, but they didn’t! So, I said, just be nice, please! And then they...
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