「The cleanliness and maintenance of the room were below expectations.
The shower tap handles had a buildup of calcium residue and grime, and mold was visible through the shower's silicone sealant.
The leatherette chairs were sticky and heavily worn.
The bed sheets were thin and worn out, adding to the impression of poor upkeep.
In addition, the staff were unable to answer basic questions, explaining that they did not know because they had only started working there the day before.
For the...