First, the location is amazing & all of the instructions provided were very detailed with great suggestions for local stores/restaurants. The house is spacious & yes, old, but our own house was built in 1930 so we appreciate the character of old houses. On arrival Wed evening we noted an exposed electric outlet in the sitting room. We have young kids so ok, put the dog kennel in front of it to block it, make a note to let the owner know & hurry to make dinner. The pots/silverware had dried food on them, no biggie we thought, we usually wash before use anyway but note a trend forming. We clean up head to bed & clean the wall due to the amount of accumulated dust above the headboard (purple room). In the morning we discover an army of ants all over the food on the counter. We're frustrated now but determined to focus on the positive. The rest of the day was great, we thought the kinks were all out after spraying the provided ant spray. Evening comes, we're sitting in the dinning room when my 65 y/o mother frantically rushes in from the back bath after watching a mouse scurry over the washer/dryer while going potty. That finally pushes us over the edge, we email the owner regarding these & some other issues that I can't even list here due to space. He quickly responds with several excuses & offers a refund that wouldn't even cover the cleaning+service fees. We're so upset we ask to sleep on it to respond outside the veil of anger. We explore the island the next day, get back the kids rush in to grab some chips, as we come in to help the youngest we see chips all over the floor, we remind them to be careful/not make a mess & see that chips are falling out of the bag the little one is currently eating from. They are eating out of the same bags the mouse has already been in. Another email & response stating this is a "normal" problem & another small refund offer as we basically just have a difference in opinion on what's an acceptable level of safety/cleanliness. Some other "opinions" we had, an arm chair & dinning room chairs with a broken leg, bed propped up with a book, ceiling fans with exposed wiring, smoke detectors that did not appear to be functioning(we tested after all of the electric concerns), a gaping hole at the bottom of the backdoor that could deter the "normal" occurrence of rodents if fixed. Most reasonable people expect at a minimum clean and safe accommodations which this house does not meet, I would caution
