Debra, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize if you felt the home was not on par with our cleanliness and organization standards. We would have been happy to address any areas in need of additional attention during your stay had we been notified. We look forward to hosting you again!

Hi, Samantha. Thank you for providing us with this valuable feedback. We're delighted you loved our home's amenities and location. We apologize for the issue you had with the trash. We appreciate you bringing your concern to our attention and giving us the opportunity to look into it and address it. We will ensure that additional care is taken when cleaning the home between reservations. We had a great time having you as our guest, and we hope to host you again.

We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.

Thank you for taking the time to share your feedback, we're glad you enjoyed the view and beach access. It's also good to know that you enjoyed the deck and thought the beds were comfy. That said, we apologize for the disconnect in service you felt when communicating with our team and have shared your comments with the local manager. They assured us that a new housekeeper is cleaning this home now and our high cleaning standards are being met. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.

Thank you for taking the time to review your stay with us, we are glad to hear that you enjoyed your stay at our home. We appreciate our guests' preferences as a means to improve and to consider in the future. We hope to host you again soon. Thank you.

Thank you for your feedback, Glynna. We are happy to hear that the location worked out well for you. We have passed along your review to the local manager. They will work with the owner to make any needed upgrades and repairs. Thank you for bringing these suggestions to our attention. We hope to host you again in the future!

Hi Patty. Thank you for your review. We are sorry to hear that there were so many mishaps during your stay as it is never our intention to disappoint. We have reached out to local staff to ensure that details such as these aren't missed again. We do hope that we have another chance in the future to impress you.

Hi, Jenna! Pest control regularly treats the home. The balcony railing has been repaired, and the shower head and curtain liner have been replaced. Thank you!

Hi, Tammy! We are so glad you enjoyed your stay and want to let you know your concerns have been addressed. We hope to see you again!

Hi Jim. Thank you for your review. We're sorry to hear that you had difficulties getting in touch with us during your stay. Since the pandemic, our calls and emails have been heavily impacted. We are working diligently on getting back to assisting our guests in a more timely manner. We do hope that we have another chance in the future to impress you!

Hi Darcy! Thank you for your review. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about making the right decision for their needs! We encourage guests to call our 24 hour Guest Service line to alert us with the issues while in the home so that we can promptly rectify the situation. We hope to have the opportunity to better impress you in the future.

Thank you for staying in one of our homes! We are sorry you encountered issues with the in-home amenities, but we are glad that our local staff was able to resolve the issues in a timely manner. We hope you choose to stay with us again!

We appreciate you telling us about your stay and apologize for the disappointments you experienced. The housekeeping issues have been resolved, and we have verified the dryer is functional. Thank you for staying with us!

We are happy that you had a nice time! Thank you for the valuable feedback. We have passed it along to the manager for consideration. We hope you will let us host you again soon!

Hello Karim, Thank you for your review. We apologize for the issues that you experienced during your stay. We wish that you had contacted us during your stay so that we could correct the issues that you experienced. Maintenance has been scheduled to repair any item that needs attention. We hope to host you again in the future.