Galatsona Vacations from ￥273,428

Very clean room and outstanding helpful staff and rich breakfast that had various selection. Four Star hotel well deserved.

Severe health and hygiene issues - confirmed bedbugs. We experienced a severe hygiene issue during our stay at this property. Within the first 48 hours, my husband began developing severe bite marks. We notified the front desk immediately to request a deep clean and fresh bedding, but the issue was dismissed as local outdoor bug bites. Despite thoroughly checking the room initially and finding nothing, we later discovered a dead bedbug under the covers. We have photographic documentation of both the insect and the daily bite patterns. Other guests have noted similar experiences in past reviews. Travelers should exercise caution when booking this location.

The staff at the hotel is quite amazing. Very helpful, very nice. The hotel is in desperate need of a remodel. The pictures presented on-line look amazing; in practice, however, the hotel is not in good condition. The outside of the hotel is a gathering place for locals engaged in clear drugs consumption. That was always a scary proposition when heading out of the hotel. Apparently, the hotel is close to the police station and we saw police engaging the people camped outside the hotel several time.

1. Unfortunately this property is in the homeless assistance area, there'are a shelter and a dining homeless assistance places and you see them all on the streets and they are always asking for money. 2. The staff working schedule is limited, if you have any incidents, there's no one to assist you 3. They don't change towels even if you leave them on the floor. You have to be present during the staff working hours to request it. I recommend this place just be aware about what I mentioned, however, I won't return to this place