Borgo Suite with private garden | テラス / パティオ
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カステロ・ディ・トルナノ・ワイン・リゾートの口コミ

カステロ・ディ・トルナノ・ワイン・リゾート
Loc. Tornano, Gaiole in Chianti, SI

口コミ

8.8

非常に良い

評価 10 - 51 件の口コミ中 29 件が非常に良い" "
評価 8 - 51 件の口コミ中 12 件が良い" "
評価 6 - 51 件の口コミ中 7 件が普通" "
評価 4 - 51 件の口コミ中 3 件が不満" "
評価 2 - 51 件の口コミ中 0 件が非常に不満" "

9.2/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.8/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Arjun

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed staying in a castle that was built in 780 A.D. It is amazing that the owners/operators provide you with all modern amenities in such an old castle. The drive to the castle is a bit of a challenge (sharp turns and the steepness of the road). The staff is friendly and very helpful.
2024 年 4 月に 3 泊滞在

4/10 (不満)

Rachel

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Edelmiro

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic place! Thanks to Elena, Renato, Alex, Leonardo and the Dominican service ladies and the guys from kitchen! Fantastic days at the castle! I will repeat and recommend the Hotel! Thanks
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Elizabeth、Hartford

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved staying int the tower. It was amazing being in a castle. Food was wonderful and pool was nice too. Most of all I enjoyed evening by fire pit meeting other foreigners.
2023 年 9 月に 2 泊滞在
Castello di Tornanoからの返信 (投稿日 : 2023 年 10 月 19 日)
Thank you so much Mrs. Elizabeth for your review and we hope to see you againCastello di Tornano Team

10/10 (非常に良い)

eleanore

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place
2023 年 9 月に 2 泊滞在
Castello di Tornanoからの返信 (投稿日 : 2023 年 10 月 19 日)
Thank you Eleanore, was very nice to meet you in our Castle.Castello di Tornano Team

10/10 (非常に良い)

Deanna

2023 年 9 月に 2 泊滞在
Castello di Tornanoからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you so much DeannaWe hope to see you againTeam of Castello di Tornano

4/10 (不満)

Yamila

気になった点 : スタッフとサービス、施設のコンディションと設備
Hermoso lugar pésima atención y gastronomía.
El lugar es muy lindo, la atención y la gastronomía es pésima. El desayuno casi sin productos y sin ninguna reposición del buffet y con baja calidad. La cena tardó más de una hora y 20 minutos para hacer una pasta con manteca. No hay personal para atender al huésped.
2023 年 5 月に 1 泊滞在

10/10 (非常に良い)

Ana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property and you feel as if you are being welcomed by a family to their home. Warm and excellent service. Thanks for the great hospitality!
2023 年 5 月に 3 泊滞在

6/10 (普通)

Richard

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
I booked this property because of the VIP perks. One of them being a bottle of wine. I never received this. But the place is lovely. The staff are amazing and I would definitely return. I don’t know who made the mistake in what is offered.
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Richard

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property is absolutely gorgeous. The staff are extremely knowledgeable and friendly. 10/10 experience staying here.
2022 年 9 月に 2 泊滞在

6/10 (普通)

Samuel

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2022 年 8 月に 2 泊滞在

6/10 (普通)

Lisa

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Positives: It was unique to stay in a mini castle, and we enjoyed having a bottle of wine included in our stay. The outdoor sofa area was really nice to enjoy our bottle of wine at. The gentlemen serving us was very pleasant and the views were great! Negatives: We were informed when we checked in that breakfast wasn’t included. We thought that was strange considering we were paying $300 cdn per night. The bed in our room was awful. It was hard / saggy / bouncy. We woke up both mornings with a back ache. Room decor was very dated. Some things that turned us off was having to pay 5 euro per person to use a pool towel and it was quite pricy for for the beverages ($7 cdn for a soda). We ended up going to the “local” supermarket to purchase sodas, water, and fruit for breakfast.
2022 年 7 月に 2 泊滞在

8/10 (良い)

Bianca

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 7 月に 6 泊滞在

10/10 (非常に良い)

Peter

2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 1 泊滞在
Staff Tornanoからの返信 (投稿日 : 2021 年 10 月 25 日)
Thanks

10/10 (非常に良い)

Eleonora

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Posto fantastico!
2020 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2019 年 10 月に 2 泊滞在
castello di tornanoからの返信 (投稿日 : 2019 年 10 月 22 日)
Grazie

4/10 (不満)

宿泊されたお客様

グループ旅行
気になった点 : スタッフとサービス、客室の快適度
2019 年 9 月に 1 泊滞在
Castello di Tornanoからの返信 (投稿日 : 2019 年 10 月 22 日)
Grazie

8/10 (良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Nous avons visité plusieurs autres vignobles avant d’arrivée à celui-ci et malheureusement s’était celui que nous avons le moins aimé. Nous avons loué l’appartement et il était mal isolé nous pouvions entendre nos voisins au toilette. La piscine n’était pas propre. Le restaurant était bon. Bien dans l’ensemble mais nous ne retournerons pas
2019 年 9 月に 2 泊滞在

6/10 (普通)

Davide

良かった点 : 清潔度
2019 年 5 月に 1 泊滞在
reception staffからの返信 (投稿日 : 2019 年 8 月 30 日)
Thank you so much

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a lovely property! The staff is wonderful and caring. Relaxing and peaceful, this is a perfect place to unwind. We stayed in a room outside of the castle and it was spacious and quiet. The bathroom I was spa-like with a huge soaking tub as well as a shower. The food was excellent. A perfect retreat!
2019 年 7 月に 3 泊滞在
reception staffからの返信 (投稿日 : 2019 年 7 月 27 日)
thanks a lot

10/10 (非常に良い)

Francisco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It best view
All good niceto be home own house
2019 年 7 月に 1 泊滞在
loredanaからの返信 (投稿日 : 2019 年 7 月 25 日)
Thank you very much and come back soon

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Tolle Lage, außergewöhnlich gut gelungen, ein Castell in ein Hotel umzugestalten. Phantastisches Ambiente. Ruhe, Abgeschiedenheit in einer wunderschönen Natur.
2019 年 6 月に 3 泊滞在
LOREDANA RECEPTIONからの返信 (投稿日 : 2019 年 7 月 12 日)
VIELEN DANKE

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unforgettable
Staying here was the best part of our trip to Italy. The view, our hotel room in the castle, the historic stairway and rooms to the tower, the winetasting, the full breakfast on the terrace, the pool & lounge chairs, and especially the service (thanks, Loredana!) were superb. We will definitely be back! The restaurant is good and there are more great restaurants nearby (try Malborghetta).
2019 年 6 月に 2 泊滞在
Loredana からの返信 (投稿日 : 2019 年 7 月 2 日)
Dear Michael , thank you very much for your kind and beautiful review . We are proud to read that you enjoyed the whole stay . We will extend your thanks to the all staff. We will wait for you next time . Best regards Loredana

10/10 (非常に良い)

宿泊されたお客様

2019 年 6 月に 5 泊滞在
castello di Tornano reception staffからの返信 (投稿日 : 2019 年 6 月 19 日)
Thank you so much We will wait for you once again

10/10 (非常に良い)

Carolyn、Tempe, AZ

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Absolutely amazing! I wanted to stay at a castle and this place was perfect! We had a one bedroom apartment, old farmers quarters. Wine, food, staff... my favorite stop on our trip. If we ever return I would stay here again. I highly recommend it- not for kids, but great for adult time!
2018 年 9 月に 3 泊滞在
loredanaからの返信 (投稿日 : 2018 年 10 月 11 日)
Thank you very much for your kind review we will wait for you next time you want.

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 9 月に 2 泊滞在
receptionからの返信 (投稿日 : 2018 年 10 月 18 日)
Thanks a lot for your score .

8/10 (良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
An incredible stay in an old castle
Such an incredible place to stay with so much history! The area was beautiful however highly recommend having a car to explore otherwise you won’t see too much of it. The accommodation was lovely and staff were very friendly. Only one recommendation would be to provide some information about things around the area to see/do otherwise it was wonderful! Thank you!!
2018 年 8 月に 2 泊滞在
receptionからの返信 (投稿日 : 2018 年 8 月 28 日)
Dear Laura, Thank you very much, we really appreciated you enjoyed your stay here at Castello di Tornano, and thanks for your advice. Wish to see you back here. Reception.

10/10 (非常に良い)

Arwen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The room, staff, and accommodations were fantastic!
2018 年 7 月に 1 泊滞在
loredanaからの返信 (投稿日 : 2018 年 8 月 21 日)
thank you so much

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Inesquecível
Nossa experiência foi realmente inesquecível. O Castelo tem toda a modernidade e conforto necessários, sem perder o estilo medieval. Nos casamos no Castelo, e tudo foi organizado com todo cuidado e carinho pela equipe própria da hospedaria. Só temos a agradecer e a parabenizar a todos, sem distinção. Voltaremos em breve!
2018 年 8 月に 1 泊滞在
receptionからの返信 (投稿日 : 2018 年 8 月 30 日)
Querida Kelly e Eduardo Muito obrigado, ficamos felizes em ter organizado seu casamento aqui e todo o resto. Estamos ansiosos para vê-lo novamente no castelo para o seu aniversário.

10/10 (非常に良い)

LARS

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Really lucky to find this palce
Amazing, tranquil place. Castello exceeded our expectations in every aspect: from check in, to room amenities, to local area, to cuisine and wine. Everything was simply perfect. Thank you!
receptionからの返信 (投稿日 : 2018 年 5 月 15 日)
thank you very much indeed

10/10 (非常に良い)

Navdeep

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was first time staying in Tuscany and it was amazing. My main point of choosing this over others was that it is historic about 1000 years old castle. Overall, for that purpose and view on the top of castle was awesome. They have mainly three wines and those are really really good. We did full cooking class with Ana the COOK :). It was so good and Ana's energy is really lively.
loredana and Dominicからの返信 (投稿日 : 2018 年 5 月 8 日)
Thank you Navdeep. Hope to see you again kind regards

8/10 (良い)

Amélie、Québec

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Magnifique vue sur la toscane et ses vignobles
Nous avons dormi une nuit dans ce château on a été sous le charme!!! Merci à Céleste qui nous a offert un agréable service au restaurant!
2018 年 4 月に 1 泊滞在
loredana and Dominicからの返信 (投稿日 : 2018 年 5 月 10 日)
Merci

6/10 (普通)

Steven

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
A mixed bag
We had mixed feelings about our stay here. Firstly, it was very difficult to find (it is on google maps twice in two different places, and their own website directed us to a layby). The road up to the hotel is a steep gravel track which our little Fiat 500 just about survived. We had booked a one bedroom apartment. On arrival, after walking round the building twice with the person showing us our room, we were shown to a cell sized room with bunk beds, before actually getting the room we booked after protesting (we couldn't find the hotel, she couldn't find the room!) The apartment itself was nice, with original features, but the kitchen facilities felt limited (we did not use these in the end as we only stayed one night). We had originally planned to stay for 3 nights, but just stayed one night after a poor welcome, and as the location didn't suit us - it felt quite isolated, and we felt would be difficult to use as a base for accessing nearby Siena. The castle itself is beautiful and the restaurant was amazing - traditional Tuscan food, but in a modern style - the gnocchi with pistachio pesto was to die for, and the peposo (stew) was divine. The wine was lovely with the meal too, but it would've been good to have a wine tasting, but none were available until after we left. All in all, would we stay here again? No. While it was perfectly nice (and in some ways fantastic), it is set up as a place you escape to, and we just wanted to escape from it.
2017 年 6 月に 3 泊滞在

8/10 (良い)

Cathy、Vermont

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Magnificient venue, shame about the service
We stayed here for the first time 8 years ago, and although expensive at the time ... "I was staying at a Castle in Tuscany :-)”!!! The service was superb back then, unfortunately, the same cannot be said for my most recent stay; minimal effort was made by the reception staff, when you could get their attention, and we saw no one else. The dinner menu is posted far too late in the day to allow you to make a decision as to whether to eat there, rather than the area you are exploring. The one night we did have dinner in the restaurant, everyone seemed to have been given a table at the same time, but there were inadequate staff to be able to cope with this; although the food was good when we eventually got it. We were staying in a self-catering apartment, but we chose to have breakfast one day with the other guests, as we were able to eat outdoors and enjoy the beautiful scenery surrounding us. It was 12 Euros per person, which would have been worth it if there was some hot food (e.g. eggs, bacon, sausages, or pancakes, etc.), rather than just a cold buffet. I believe that guests should be warned to hire a car with all-wheel drive. We had a Fiat Panda which really struggled to get both in and out of the property’s half mile driveway, due to it’s steepness in a few places and 95% dirt road. We enjoyed our stay overall, but are not likely to be returning to this venue.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Avslappende og historisk
Det var som å komme mange hundre år tilbake i tid da vi kom inn på rommet vårt, det var veldig flott. Omgivelsene var flotte. Hotellet hadde svømmebasseng og en flott "slottshage". Den fireretters middagen var ikke helt etter min smak. Frokosten var bra.

10/10 (非常に良い)

Juan Pablo、Guadalajara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excelente
Todo estuvo excelente, es difícil llegar ahí pero una vez que llegas todo cambia, el ambiente, la alberca y el castillo son de lo mejor, sin dejar aún lado el vino y la comida. Recomiendo ampliamente sea visitado.

8/10 (良い)

GB Traveller、NE England

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Off the beaten track
We arrived in a torrential storm and access to the hotel reception is not good, even in good weather you cannot get direct access to the entrance, you are expected to park your car in the car park, 100 meters away .We were lucky enough to be upgraded to the tower suite which was fabulous, but had to ask for the heating to be put on as given the weather the suite was cold. Eventually the suite did warm up but we were obliged to keep the heating on throughout the night. We would be concerned if we were planning to stay during the colder months of the year. The restaurant was disappointing given the price of the hotel. There was no choice of evening meal, no a la carte menu, we were obliged to eat the set menu , and there was no choice within that menu.The food was OK but nothing special given the 40 euro price tag, It was quite a basic meal.Given the location of the hotel, we had no inclination to go out to the nearest village to seek an evening meal .Overall we thought the hotel/meal was overpriced, we felt the restaurant certainly let the hotel down.

6/10 (普通)

CK、NC

良かった点 : スタッフとサービス
気になった点 : 清潔度
Needs update
Castello di Tornano is a cool place to stay for 2 to 3 days. The location is in the middle of the Chianti region. It takes about 25 minutes to high way. You need to drive about 1.5 miles unpaved road to the hotel. The service is great. The chef, Manuele, is great cook and very nice. He even came to cook for couple of guests on his day off because they arrived late and needed something to eat. My wife and I stayed in one of the apartments, not in the main castle and it's lack of update in the apartment. The bathroom is really outdated. The wifi works in the main building, but not in the apartments. We couldn't get the wifi in the fist floor in our room, and we only get 1 bar of signal on second floor sometimes. In order to get better signal, we have to raise our hand sometime on second floor in order to get better signal. It shouldn't be so difficult to fix the wifi issue, but they didn't even try to improve.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Castle Getaway
An amazing place! We found peace and quiet, it was the perfect place to regroup after the hustle and bustle of Rome and Venice. We stayed in one of the 2 bedroom apartments, and it was the perfect size for our family of four. Our two boys loved the idea of staying at a castle with a pool and my husband and I loved the gourmet meals and terrific wine! The scenery/background was breathtaking.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
meget tilfreds

10/10 (非常に良い)

Michael and Karen、Oakville Ontario Canada

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful sights of the surrounding Chianti hills
We enjoyed our short stay at the hotel. Our room had its own private balcony facing west to enjoy the late afternoon sun and sunet. The evening meal was very good, just the right amount of food, and the pace of bringing the meal made for a quiet, relaxing and romantic setting. We would have liked to have the hottub a warmer so we could have used it at night as we were there in October. We loved the story of the cat and how she came to be at the hotel. We would recommend a stay here to our friends.

6/10 (普通)

Julia、Singapore

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Castello di Tornano Summer
A nice hotel, however not great if you are bringing children, or have food preferences. The hotel rooms were quite pretty. We found them hot in the summer time as there is no Air conditioning. It would be better to visit any other time but summer. The place is pretty isolated so you are at the mercy of the hotel for food - which is pricy and you have no choice for dinner for the menu or time you eat! The chef appeared quite arrogant. The other staff were very nice.

10/10 (非常に良い)

jaki、copthorne united kingdom

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
amazing hidden treasure
an amazing hidden treasure in the heart of tuscany the staff were more then happy to help or offer advise on anything and were always keen to here where we'd been for the day and recomended some gems victor was fabulous and the wine tasting was fantastic we were checkin every bottle every time we went out treat yourself and have a meal at the restuarant for somethinng truely italian and tuscan, the castello is set up a windy gravel road, but that just made it more exciting that it was hidden away from everyone. I can't praise this place enough, we had an apartment which was just fabulous we could sit on the terrace drinking all the chanti we'd just brought having a fridge is a god send for all the ham and cheese purchased, and a powerful desent shower we could ask for anything more there was nothing we needed or wanted from this place you can do as much or as little as you want we will be back soon

8/10 (良い)

Enrico、Monza

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Hotel Castello di Tornano - Chianti
Posto in cima ad una collina in Toscana, nella zona del Chianti, immerso nel verde, luogo ideale dove concedersi un relax di pace e tranquillità. Rapporto prezzo/qualità ottimo. Piscina e area riposo all'aperto in posizione perfetta.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Castello di Tornano - charm in country side
The hotel is somewhat of the beaten path for tourists traveling a few days to Tuscany, but well located for exploring Chianti wine and olives. Great place to for romantic getaway or just relax, with the hotel nested among olive groves and wines. The hotel itself is charming, with rooms decorated and done in tradition with the 1,000 yrs old tower housing it. Recommend dining at restaurant on site.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、客室の快適度
Tuscany at its best
As you drive up the rather scary road to the castle not knowing if you are in the right place, you suddenly fall upon this enchanting castle! Staff from the cleaning crew to the wait staff, to the front desk were amazing! Helpful, courteous, knowledgeable. Our room was immaculate and spacious and very authenic. Would go back and stay again in a minute! Thank you XYZ for the fabulous food and wine pairings and for taking good care of shipping our wine order.