Gagnago Vacations from ￥257,001

The outside doesn't look like much when you pull up; the building could definitely use a fresh coat of paint. But once you step inside, there's a strong, pleasant, clean smell, and the lobby and reception area look modern and refreshed. The rooms are also nice and modern, comfortable, and very pretty, with comfy beds and pillows, and a nice bathroom with a separate tub and shower. Everything was great on that front. However, the 'smart' TVs were a disappointment. They aren't actually 'smart' and don't work with apps like Netflix or screen casting. Also, the room was on the warmer side, and we couldn't get the AC to cool it down, so we had to sleep with the window open. Another thing we didn't like was that the shuttle service costs extra. I'm used to free shuttles to and from the airport, which are really common back home, so having to pay for that was another disappointment. Overall, though, it's a beautiful hotel in a great location, just with some things that could be improved.

Warm welcome. Spacious bedroom. Overall a wonderful experience.

Very cosy, central especially for La Scala and Duomo, and comfortable.

The room was comfortable and very clean, the staff was a highlight - thoughtful, friendly, helpful, and went our o their way to make sure we were taken care of. Breakfasts were great with bartender ready to make us fresh cappuccinos. One day we weren't feeling well and they made sure we had food. So kind. would definitely recommend. public transport to metro across the street.

Hotel was super convenient to and from the airport with their shuttle. You have to reserve a seat on the shuttle, so we let them know what time we were landing. Room was comfortable and had everything we needed. We had dinner and breakfast in the restaurant which was nice.