The house is beautifully located-- amazing views, not too far from Funchal proper. Most of the rooms are bright. All are spacious. The house is well designed, and well-equiped.
One room was on the dark side, because if you open up the ground floor French doors, then bugs come in. But it's a minor point.
The points of improvement:
- The cleaning people were still in the house when we checked in, even though we checked in after the check-in time. We were fine with that, but the cleaners themselves told me they didn't have enough time to do a good job, as the house is so big. Accordingly some of the floors were still a bit dirty.
- The property manager is hard to reach. They asked us to contact them the day before or day of to see if we could check in early. Fabio didn't respond to my text or pick up his phone. When we had an issue with the water, again no one picked up the phone. We had to contact them via VRBO. That said, when they did call us back, they took care of the issue as well as we could have hoped.
- There was an ant infestation. (kitchen, and entrance to 2 of the bedrooms). When we pointed it out, they took care of it, which was great. But I gather it's a recurring issue.
The above is not to dissuade people from the house. On the contrary, the setting is superb, we loved the jacuzzi, and the location, and the house itself was spacious and beautifully designed. Also, enclosed garden so you don't worry about the kids getting lost. We were very happy there.
