- Disliked: Staff & service
The young man at the front desk gave us a room for someone else! Before signing, I looked at the name and it wasn't us! The Latin boy didn't tell us about the free bagged breakfast and we seemed like we were bothering him since we checked in @ 9pm. Never knew there was a smoking floor on hotels anymore --- but lo and behold --- this is one! Yuck! The whole hallway smelled like 5 o'clock in downtown L.A. The room was big and nice, and even had a complimentary ashtray! Ha, ha! Lastly, for a room that big you gotta get a TV bigger than 37 inches! C'mon. It's 2020 Windham!