Unfortunately, our stay was not a pleasant experience.For the first two days, we had to deal with a malfunctioning air conditioning system. The extreme heat made the situation especially difficult for my 75-year-old mother and our two young children. We were eventually offered the option to move to another property. While we appreciated the effort, relocating in the middle of our vacation after already settling in was highly inconvenient, particularly with an elderly family member and young children. Nevertheless, we chose to move because staying in the original property was simply not feasible.At the second property we encountered another major issue—the refrigerator and freezer were not cooling adequately. We reported the problem multiple times and were repeatedly told that it needed time to cool because it had recently been restarted and was heavily stocked. However, the issue never improved.This was particularly challenging because my mother and children do not eat restaurant food. My wife had prepared and brought all of their meals from home specifically for this trip. On Monday, 2 days after the move, we were told that a contractor had been notified, but no one ever came to inspect or repair the refrigerator. As a result, I had to purchase ice and store our food in a cooler to prevent it from spoiling.Overall, our stay was disappointing. We spent much of our vacation dealing with maintenance issues instead of enjoying our time with family.