屋内プール
利用可能日を確認

ザ ウェスティン グランド フランクフルトの口コミ

ザ ウェスティン グランド フランクフルト
Konrad-Adenauer-Str. 7, Frankfurt, HE

口コミ

9.0

とても素晴らしい

評価 10 - 110 件の口コミ中 77 件が非常に良い" "
評価 8 - 110 件の口コミ中 18 件が良い" "
評価 6 - 110 件の口コミ中 6 件が普通" "
評価 4 - 110 件の口コミ中 6 件が不満" "
評価 2 - 110 件の口コミ中 3 件が非常に不満" "

9.8/10

清潔度

9.0/10

スタッフとサービス

9.6/10

設備とサービス

9.6/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Takeshi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 4 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

KENICHIRO

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
コスパの良いホテル
とても素敵なホテルです！全てにおいて最高のサービスでした！コスパもとても良くおすすめです！ It's a very nice hotel! The service was excellent in every way! The cost performance is also very good and I recommend it!
2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 12 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Shigeru

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
旅行中、レンタカーの駐車に関して請求書をもらったが、すべてドイツ語であり対応に困っていた。この件をホテル出発日朝に従業員に相談したら、非常に親切丁寧に、代わりに様々対応してくれ、チェックアウト前に解決。大変ありがたい出来事だった。お陰で旅の後味もとてもよかった。他の従業員も、こちらの意図を汲み取ったコミュニケーションやスムーズな対応をしてくれ、とても快適だった。
2023 年 6 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 6 月 17 日)
Dear Guest,we are delighted to hear that your experience has with us has met your exceptions! At the same time it is a praise for our entire team!We hope to be able to welcome you again in our hotel!Be well,Your Westin Team

10/10 (非常に良い)

Takuya

2023 年 6 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 6 月 28 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Yoshimi

2023 年 1 月に 1 泊滞在

10/10 (非常に良い)

dursun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ein sehr sauberes, sicheres und äuserst sehr gut gelegenes hotel. Das einzigste was ich bemängeln muss, ist leider die Dusche. Die Handbrause als auch die duschbrause hatten leider sehr wenig wasserlauf. Ansonsten ist das hotel definitiv weiter zu empfehlen. Trotz des mangels, von mir und meiner Frau die Bestnote 1.!!
2024 年 3 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 3 月 15 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

6/10 (普通)

Afschin

良かった点 : 清潔度、スタッフとサービス
Even though this is one the most expensive 5 star hotels in Frankfurt, the hotel is trying to save cost by using cheap items to save a few pennies. The Nespresso capsules are cheap imitations which taste terrible, the toilet paper is cheap and rough the capuccino i ordered was cold. There is nothing special about this hotel. There are 5 star hotels for half the cost in Frankfurt. This hotel should use top quality items in the room.
2024 年 1 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 2 月 24 日)
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

4/10 (不満)

angela

2024 年 1 月に 3 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Guest,We are sorry to hear about your experience with us! This is certainly not our standard and we hope that we are able to prove our standard to you in the future.Be well,Your Westin Grand Team

10/10 (非常に良い)

Sonia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super, nous avons passes un très bon week-end ! Personnel très agréable et chambre et confort incroyable !
2024 年 1 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

DAVID

2024 年 1 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

MUN HOO

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Christian、Jersey City

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff could be a bit more friendly, otherwise great hotel
2023 年 12 月に 3 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 5 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate that you took time to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

MARIA APARECIDA

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 (良い)

Edith

2023 年 12 月に 4 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Kostas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay in a great shopping/eating area. Short walk to the Christmas Market and many other attractions.
2023 年 12 月に 7 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 (良い)

Sarah

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely property and very accommodating however on our last day felt like we were unable to wait in the reception area for our taxi
2023 年 12 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 (良い)

Sherifa

2023 年 12 月に 5 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2024 年 1 月 2 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Thomas L

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 3 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Vivek

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Stephen

2023 年 12 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 (良い)

Selin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Ellen Torgersen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 12 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

4/10 (不満)

David

出張
良かった点 : 清潔度、施設のコンディションと設備
My shower was broken - had too have cold showers 2 days in a row. Complained 3 time s, only then they moved me to a new room .
2023 年 11 月に 4 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 (非常に良い)

Jeff

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always exceptional service. Stayed 4 days. Everything from check in to check out was fantastic. Rooms are very clean and modern. Hotel is quiet. Food was excellent. Great lobby to work from. Close and walkable to everything with great restaurants just outside the door. One of the best choices in Frankfurt. My 5th stay at this hotel. Will be back.
2023 年 11 月に 3 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 (良い)

Martinique

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice and clean
2023 年 11 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Stephan

良かった点 : 清潔度
2023 年 11 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Doug

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Renovated with nice amenities. Short walk to shopping and restaurants close by.
2023 年 11 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Jen-Min

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Dalinda、Plantation

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location.
2023 年 10 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your it!Be well,Your Westin Grand Team

10/10 (非常に良い)

Sana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff friendly helpful Clean nice lobby Near the shopping
2023 年 10 月に 4 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Calvin

2023 年 10 月に 6 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 17 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great location
2023 年 10 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

6/10 (普通)

Daniel

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Check-in dauerte fast eine Stunde obwohl nur 3 andere Personen vor uns waren. Keinerlei Entschuldigung dafür.
2023 年 10 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 (非常に良い)

Jennifer

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 23 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Mei Chuh

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
很棒的飯店
地理位置很好，空間寬敞舒適。蠻適合商務或是家族旅遊。
2023 年 10 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

4/10 (不満)

Joseph

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Nice hotel, rude staff
Hotel was nice exactly as advertised but the staff was rude
2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

8/10 (良い)

Carmina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 5 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 11 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Alessandro

2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 11 月 4 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

John

2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 19 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Alberto

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy buen Hotel
2023 年 9 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 28 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Fang

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean, convenient location, very nice hotel!
2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 23 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Alberto

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Bien ubicado
2023 年 9 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 19 日)
ear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

4/10 (不満)

Yilin

2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 (非常に良い)

Angeline

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I like the pool weight room
2023 年 9 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 19 日)
ear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Jennifer

2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Fiona

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
perfect location
2023 年 9 月に 4 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 (非常に良い)

Kenneth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent breakfast
2023 年 9 月に 2 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 11 日)
ear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

2/10 (非常に不満)

DONG HYUN

2023 年 9 月に 1 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 11 日)
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 (非常に良い)

Steven、Holmfirth

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A comfortable place to spend a few days. Lovey spa and lobby seating areas. And on the doorstep of Frankurt's main shopping area.
2023 年 8 月に 4 泊滞在
The Westin Grand Frankfurtからの返信 (投稿日 : 2023 年 9 月 3 日)
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team