McClung Museum of Natural History & Culture

Communication was great, location was great

The location is the best part about this hotel, especially if you want to stay somewhere within walking distance of UTs campus. The staff at check in and the restaurant were amazing. The hotel is very quiet and has a Starbucks and a restaurant downstairs which is very nice. The cons: the building is very old. The elevators don’t all work so you will wait a very long time for an elevator. The rooms are outdated. Our sink was clogged where it would fill up to the top brushing our teeth or washing our faces and even though they came to “fix” it, it was not resolved. Expedia had this property listed as “free breakfast”. It was NOT free. We had 2 adults and 2 children staying in our room. We were given a voucher for 2 people only, up to $18 per person to use for the “restaurant” for breakfast. We went one time- if was a buffet- and we were charged $18 per child and $28 per adult. We ended up with a bill for $82 for breakfast as they included a 25% tip as well (to be fair the service was good getting us drinks but it was a buffet). Parking also is more than Expedia listed. On game weekends, parking is $55 per day and is the same if you valet or self park. All in all, great location and convenient but hotel was run down and had lots of extra costs.

Off the main road so a little easier to take the back road to get around. The small condo was very comfortable, clean and bed was just right. We were so busy sightseeing we didn’t have time to use any of the amenities of the place. Would go back again.