施設の入り口
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ジ アシュトン ホテルの口コミ

4 out of 5
ジ アシュトン ホテル
610 Main St, Fort Worth, TX

口コミ

9.0

とても素晴らしい

評価 10 - 1001 件の口コミ中 654 件が非常に良い" "
評価 8 - 1001 件の口コミ中 216 件が良い" "
評価 6 - 1001 件の口コミ中 73 件が普通" "
評価 4 - 1001 件の口コミ中 34 件が不満" "
評価 2 - 1001 件の口コミ中 24 件が非常に不満" "

9.4/10

清潔度

9.2/10

スタッフとサービス

8.0/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

10/10 (非常に良い)

Ai

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel with excellent staff
2023 年 9 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 9 月 23 日)
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Cody

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was great .
2024 年 5 月に 2 泊滞在

8/10 (良い)

DeAnne、Durant

カップルで旅行
良かった点 : 清潔度、設備とサービス
Beautiful historic building near nightlight and Sundance square. The property shows some signs of wear (broken bathroom tiles, worn carpets) but was clean and spacious. The front desk seemed understaffed with only one valet and clerk.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Danny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Stuart

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is a lovely old building in a perfectly convenient location in downtown Fort Worth. Sundance Square is in easy walking distance as are various public transport options such as the bus to The Stockyards and the train to Dallas. Our room on the 6th floor was lovely with a nice comfortable bed. All the staff we encountered were helpful and friendly. The only issue we encountered was that they charged the stay on the credit card I had used to secure the booking, rather than the card I had presented at check in, which cost us an unexpected foreign exchange fee.
2024 年 4 月に 4 泊滞在

10/10 (非常に良い)

Roger

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the old time feel and the mix of retro in the decor. Bed was super comfortable and room was decorated in the same mix of retro and antique that was refreshing. When you do catch a glimpse of the original facade of the structure you are impressed all the more. Convenient and a short walk to a lot of restaurants and other things to do. I would put this hotel in the hidden gem category.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Emily

良かった点 : 清潔度、設備とサービス
.
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jacqueline

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy checkin and great room
2024 年 4 月に 1 泊滞在

6/10 (普通)

Bill

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

George

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly staff. Well furnished historic hotel.
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Kelly

2024 年 4 月に 2 泊滞在

10/10 (非常に良い)

Eric

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I love the old history of the building and would definitely stay again
2024 年 4 月に 1 泊滞在

8/10 (良い)

Daniel

良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was a nice historic building that was beautiful, however, it needs a new renovation since the 90s when it was last undertaken. Network news (especially Fox News) should not be playing in the lobby. How are we supposed to have a restful visit?
2024 年 3 月に 2 泊滞在

8/10 (良い)

Debbie

家族旅行
良かった点 : スタッフとサービス
We liked that it’s convenient to nice restaurants and walkable downtown. It does need a complete remodel though. Would love to go back when they update the rooms.
2024 年 3 月に 1 泊滞在

8/10 (良い)

JAIME、San Antonio

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
This is a older hotel with a lot of charm, but not a lot of amenities. Valet parking sucks....$45 per night, insane.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Eric

2024 年 3 月に 1 泊滞在

8/10 (良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

8/10 (良い)

Jana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Reasonable price. Clean. Helpful staff. Keys weren't available so staff had to let us in. Later we had to use an app to open our room. That was unusual. We could hear noise and music from the street level, even though we were on the fourth floor.
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Melissa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
The room and bathroom were very clean. The bed was comfortable. I liked the whirlpool bathtub, but it was hard to figure out how to keep it from turning back on and the drain wouldn’t stay open to drain the water. I wish the hotel had a downstairs bar. There are a couple of chairs near the elevator that really should be thrown out because they’re filthy. The staff was very friendly and courteous. Great location.
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

Ryan

Super cool spot
2024 年 2 月に 2 泊滞在

10/10 (非常に良い)

niclaire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Hello Niclaire からの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Marla

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff makes the stay the best
2024 年 2 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

8/10 (良い)

Donald

家族旅行
良かった点 : 設備とサービス
気になった点 : 清潔度
Stained sheets, no soap in bathroom. Area around hotel was pleasant
2024 年 2 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 (非常に良い)

Michael

2024 年 1 月に 3 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

8/10 (良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Bobby Ray Clark

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 4 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Chantallie Rivera

10/10 (非常に良い)

Preston

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Chantallie Rivera

10/10 (非常に良い)

Jeff

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Had my doubts with a bit of a dated lobby, but the staff was great and rooms were much better than expected. Clean, quiet and spacious.
2024 年 1 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

8/10 (良い)

Donita

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 (非常に良い)

Grant

2024 年 1 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 (非常に良い)

Samuel

2024 年 1 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 (非常に良い)

Doris

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
In heart of Sundance Square so valet parking a must. But close to all the action, restaurants, entertainment. Very nice restored hotel. Would go back.
2024 年 1 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

4/10 (不満)

Donald

良かった点 : 清潔度
気になった点 : スタッフとサービス
Terrible parking and valet service.
Parking and valet service. We had early flights I asked the desk the night before to have my vehicle ready to pick-up at 6 am was told no problem and thank me for planning ahead. At 6am no one was aware that the vehicle needed to be ready. The person at the desk told me know left any message about our vehicle. So we waited 40 minutes asking repeatedly what the problem was, no reasonable answer when the valet showed with the car it was the wrong car!! Another 30 minutes lasted we have our car and a missed flight. Totally unacceptable and overshadowed an otherwise enjoyable stay in Ft Worth.
2024 年 1 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 (非常に良い)

Cristina

2024 年 1 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Kelley

2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this was reflected in your visit. We look forward to the next time we’re able to serve you again. Have a wonderful day!Chantallie Rivera

10/10 (非常に良い)

Lester

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic place. I can’t wait to stay there again.
2023 年 12 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 1 月 6 日)
Hello Lester,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

4/10 (不満)

jason

Not great.
No restaurant. No room service. No spa. No pool. No hot tub. Had to ask for robes. Not sure how this is a four star hotel other than the great location.
2023 年 12 月に 3 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 1 月 6 日)
Hello Jason,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

4/10 (不満)

Frank

2023 年 12 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 2 月 18 日)
Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 (非常に良い)

DAVELYN、Graford

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
outstanding customer service!
2023 年 12 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 21 日)
Hello Davelyn,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

6/10 (普通)

shaumika

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
We had an issue with the room there was no remote and the heater wasn’t working. The staff switched us to another room fairly quickly. Also, your made to do Valet parking $$ however there short staff and use staffing from the Hilton so you will need to wait a considerable amount of time for your vehicle if you don’t call ahead. We waited 30 mins to just get our car after check out.
2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 21 日)
Hello Shaumika,Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are truly sorry to have let you down. We have taken your feedback on board, and are striving to make improvements accordingly.Kind regards,Chantallie Rivera

10/10 (非常に良い)

Micah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 21 日)
Hello Micah,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

James

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is an older boutique hotel with limited services but beautifully done rooms. the room i was in needed some repairs to the furnishings.
2023 年 12 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 14 日)
Hello James,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 (非常に良い)

Randle

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 14 日)
Hello Randle,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Natasha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very friendly staff. Room was clean and comfortable.
2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 9 日)
Hello Natasha,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Kari

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super cute! Perfect downtown location. The bed was SO comfy and the pillows were super fluffy and soft! Would stay here again for sure!
2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 9 日)
Hello Kari,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Ellen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved it!
Great downtown location. Friendly staff and clean comfortable rooms.
2023 年 11 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 9 日)
Hello Ellen,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

6/10 (普通)

Robert

2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2024 年 1 月 6 日)
Hello Robert,We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve all of our guests here at The Ashton. Hope you have a wonderful day, and we hope to see you again soon!The Ashton Hotel Team

10/10 (非常に良い)

Kathy

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 9 日)
Hello Kathy,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel

10/10 (非常に良い)

Deanna

2023 年 11 月に 2 泊滞在
Chantallie Riveraからの返信 (投稿日 : 2023 年 12 月 9 日)
Hello Deanna,We’re so happy to hear that you had a great experience at The Ashton! Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing guest like you. Thanks again, and we hope to serve you again soon.The whole team at The Ashton Hotel