6/10 Okay
Vickie S.
Nov 27, 2025
Disliked: Communication
When we first pulled into the yard, my first thought was “you have got to be kidding me, I know this is not it”. The outside of the house needs a LOT of maintenance. The yard/driveway had a large pot hole with a few large rocks or cement chunks in it so you could see it and not sink your car in it. The trash can on the side of the house was full and over flowing. We got there right at 4:00 and we got a message that the cleaners were not finished and needed 20 more minutes, but we were already there. They pulled up a few minutes later and we waited outside while they finished. My grandson stepped in the pot hole, which was also filled with water, and got his shoes and socks all wet. We asked about the trash on the side of the house and was told they told they would come back to haul it off later that evening or first thing in the morning. Several emails were sent and promises made to get the trash. When we left Thursday morning the trash was still there and animals had started pulling in it. Inside the house there were a few cosmetic things needing to be done, but for the most part it looked like the listing. We couldn’t get all the TV’s to work because they had the wrong remotes or the remote didn’t have batteries. The bedrooms didn’t have trash cans and the kitchen didn’t have utensils and only one Christmas coffee mug. So we went out to purchase the things we needed. We also had to purchase towels and wash cloths because they didn’t have enough, and cleaning products.
Vickie S.
Stayed 3 nights in Nov 2025
