Indoor pool

Reviews of La Quinta Inn & Suites by Wyndham Ft. Worth - Burleson

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 81 out of 140 reviews" "
Rating 8 - Good. 26 out of 140 reviews" "
Rating 6 - Okay. 24 out of 140 reviews" "
Rating 4 - Poor. 3 out of 140 reviews" "
Rating 2 - Terrible. 6 out of 140 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in May 2024
Response from Sophia CSR on May 27, 2024
Hi Albert,Thank you for your positive feedback! We are thrilled to hear that everything met your expectations. We look forward to welcoming you back on your next visit.

10/10 Excellent

MADELINE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom- Get the mold cleaned up. The room is extremely humid.
Stayed 1 night in May 2024
Response from Sophia CSR on May 27, 2024
Hi Madeline,We are sorry to hear about the issues you experienced during your stay. We take cleanliness and guest comfort very seriously, and we are addressing the mold and humidity problem in the bathroom immediately. Our maintenance team has been notified and will ensure that the bathroom is thoroughly cleaned and dehumidified to prevent this from happening in the future. We appreciate your input and hope to provide you with a much better experience on your next visit.

2/10 Terrible

Jamie

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t let a little lipstick and mascara fool you.
Stayed 1 night in May 2024
Response from Sophia CSR on May 27, 2024
Hi Jamie,We regret that your experience did not meet your expectations. We value your feedback and would appreciate any specific details you can provide about what went wrong. Your input is important to us, and we genuinely hope for the opportunity to improve in the future.

6/10 Okay

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Sophia CSR on May 27, 2024
Hi Margarita,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

6/10 Okay

Geneva

Stayed 3 nights in May 2024
Response from Sophia CSR on May 20, 2024
Hi Geneva,We are glad you had a nice stay with us, and we appreciate your rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Tarcia

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed breakfast and the indoor pool, Everyone was helpful and nice.
Stayed 2 nights in May 2024
Response from Sophia CSR on May 15, 2024
Hi Tarcia,We are thrilled to hear that you enjoyed our breakfast and indoor pool during your stay! It's wonderful to know that you found everyone helpful and nice; providing exceptional service is always our top priority. We appreciate your kind words and look forward to welcoming you back for another enjoyable experience in the future.

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Sophia CSR on May 15, 2024
Hi Henry,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Gayle, Fort Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Reserved this hotel for some family members who came to visit. Property was clean and safe. There are lots of restaurants and shopping close by. Family enjoyed teir stay.
Stayed 3 nights in Apr 2024
Response from Sophia CSR on May 13, 2024
Hi Gayle,Thank you for choosing our hotel for your family members' visit, and thrilled to hear they had a wonderful stay! We take great pride in maintaining a clean and safe environment for all our guests. It's fantastic to know that our convenient location near restaurants and shopping added to their experience. We hope to have the pleasure of welcoming them back soon for another enjoyable stay!

10/10 Excellent

Steven, North Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge!
Stayed 1 night in May 2024
Response from Sophia CSR on May 13, 2024
Hi Steven,We are delighted to hear that you appreciated the spaciousness of your room. Providing comfortable and ample accommodations is a priority for us. Thank you for sharing your positive feedback, and we hope to have the pleasure of hosting you again soon.

10/10 Excellent

LIDIA

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, close to Fort Worth.
Stayed 1 night in May 2024
Response from Sophia CSR on May 13, 2024
Hi Lidia,Glad to hear that you enjoyed our convenient location close to Fort Worth! At Horizon Inn & Suite, we strive to provide our guests with easy access to nearby attractions and amenities. Thank you for sharing your positive experience, and we look forward to welcoming you back on your next visit to the area.

10/10 Excellent

Queen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stayed great breakfast.
Stayed 1 night in May 2024
Response from Sophia CSR on May 6, 2024
Hi Queen,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay and the breakfast. Providing a great experience for our guests is always our top priority, and thrilled that we could meet your expectations. We hope to welcome you back for another fantastic stay soon!

10/10 Excellent

Stephanie, Hattiesburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on May 6, 2024
Hi Stephanie,Thank you so much for the lovely 5-star rating about your stay with us at our property. We are delighted to know that you had a fantastic experience and cannot wait to host you again soon!

10/10 Excellent

Marlea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Sophia CSR on May 3, 2024
Hi Marlea,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Daiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find hotel and very clean
Stayed 1 night in Apr 2024
Response from Sophia CSR on May 3, 2024
Hi Daiana,I am glad you found our hotel easy to locate and appreciated its cleanliness! Providing a welcoming and tidy environment is essential to us, and we are delighted that we met your expectations in these areas. Thank you for your kind feedback, and we hope to have the pleasure of welcoming you back in the future!

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 26, 2024
Hi Linda,We appreciate your wonderful feedback! It is always a delight to hear positive experiences from guests like you. Please visit us again soon!

6/10 Okay

Glenda

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 24, 2024
Hi Glenda,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

10/10 Excellent

Denise

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the friendly property. We had our dog and this was not a problem. There was plenty of parking and the area is safe. I felt comfortable at the property, inside and out. The room was comfortable with a fridge and coffee. The continental breakfast was delicious with eggs, sausage, biscuits and gravy, waffles, juice, coffee/hot chocolate, yogurt, etc. I would stay again!!
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 22, 2024
Hi Denise,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you liked our hotel service. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Victoria

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and friendly staff. Hotel was very modern.
Stayed 2 nights in Apr 2024
Response from Sophia CSR on Apr 22, 2024
Hi Victoria,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future.

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Definitely not up to the standards of most La Quintas
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 21, 2024
Hi Cheryl,We regret that your experience did not meet your expectations. We value your feedback and would appreciate any details you can provide about what went wrong. Your input is important to us, and we genuinely hope for the opportunity to improve in the future.

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 18, 2024
Hi Sandra,We are glad you had a nice stay with us and appreciate this wonderful stay rating. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

6/10 Okay

sarah

Traveled with family and small children
The type of room I reserved is not the room I got. I ended up spending $50 more to upgrade and get a roll-away bed. The staff was nice about it, but it was disappointing.
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 18, 2024
Hi Sarah,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 18, 2024
Hi Bryan,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience. We always welcome our guest's ideas and suggestions. We hope to see you very soon!

10/10 Excellent

Brittnee

Stayed 1 night in Apr 2024
Response from Sophia CSR on May 6, 2024
Hi Brittnee,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 Excellent

asha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a King suite, the rooms were really spacious. Breakfast for the morning had so many choice of breakfast items.
Stayed 4 nights in Apr 2024
Response from Sophia CSR on Apr 10, 2024
Hi Asha,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times.

6/10 Okay

Jade

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Sophia CSR on Apr 10, 2024
Hi Jade,We are glad you had a nice stay with us, and we appreciate your rating and review. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.

8/10 Good

tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall stat
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Apr 2, 2024
Hi Tiara,Glad to hear that you had an enjoyable stay with us and that our team's dedication to providing exceptional service contributed positively to your experience. Your kind words are greatly appreciated, and we look forward to welcoming you back for another memorable stay in the future.

10/10 Excellent

Elizabeth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how coordinated and clean it is. The staff were very welcoming and friendly.
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Apr 2, 2024
Hi Elizabeth,I wanted to express my gratitude for the stellar review. We are ecstatic to hear that your experience was excellent. It was a pleasure to host you, and we look forward to welcoming you back many more times in the future

10/10 Excellent

Kyann, Wichita Falls

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was a good option for a quick weekend get away , staffs were very nice.
Stayed 1 night in Mar 2024
Response from Sophia CSR on Apr 2, 2024
Hi Kyann,Thank you for choosing our property for your weekend getaway. We're happy to hear that you found it to be a suitable option and that our staff made your stay enjoyable with their friendly service. We hope to have the pleasure of welcoming you back again soon for another delightful experience.

6/10 Okay

Lindsey, Edmond

Traveled with family
Liked: Staff & service
The staff was very friendly and welcoming. The hotrl was fine. Th Ed rooms could use some updating but for the price it was perfectly fine. Appreciate the shampoo/conditioner in shower!
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 29, 2024
Hi Lindsey,Thank you for taking the time to share your feedback with us! We are glad to know that you had a nice stay with us. We regret the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

tiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good overall
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 30, 2024
Hi Tiara,We appreciate your understanding and are glad that we were able to resolve the situation to your satisfaction. Your satisfaction is important to us, and we look forward to the opportunity to provide you with an even better experience during your next visit. If you have any further concerns or feedback, please don't hesitate to reach out to us. We're here to ensure your stay is as pleasant as possible.

10/10 Excellent

ALEEM ANWAR, san antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good customer service.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 28, 2024
Hi Aleem,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our customer service exceptional and our staff attentive. Your satisfaction is our top priority. We look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Anne, Amite

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient overnight stay, good breakfast!
Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Hi Anne,Pleased to hear that your overnight stay with us was convenient and that you enjoyed the breakfast! Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back for another enjoyable experience!

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice for my sons and myself.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 19, 2024
Hi Jerry,Your satisfaction is our top priority, and we're thrilled that you enjoyed your time here. Thank you for choosing us, and we look forward to welcoming you back for another wonderful experience in the future!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean, all the people that works there was very professional and efficient
Stayed 3 nights in Mar 2024
Response from Sophia CSR on Mar 14, 2024
Hi Jose,We are delighted to hear that you found our rooms to be impeccably clean and that our staff's professionalism and efficiency contributed to a positive experience during your stay. Maintaining a high standard of cleanliness and service is crucial to us, and we appreciate your acknowledgement of our efforts. Thank you for choosing our hotel, and we look forward to welcoming you back for another excellent stay.

10/10 Excellent

Shirley

Traveled with family and small children, Traveled with family
Liked: Amenities
I really likes how it’s a bit off of the highway but close to everything we needed.
Stayed 2 nights in Mar 2024
Response from Sophia CSR on Mar 13, 2024
Hi Shirley,Thrilled that our location worked out perfectly for you! Being just off the highway yet close to all the essentials is something we strive for to provide convenience and accessibility to our guests. Thank you for appreciating this aspect of your stay, and we hope to have the pleasure of welcoming you back in the future!

8/10 Good

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay. I arrived late and let the staff know so I didn't have an issue checking in. I went to my room and although it was very clean looking, I always wipe everything with gloves and disinfectant wipes. There was a "squishy" uneven, unsupported area of floor planks but no big deal. The part that grossed me out was there were some areas on the floor that looked to be blood stains, and because I am in the dental field where I clean blood with these types of wipes, I know that was blood (the difference in cleaning blood at work is that I have on protective gown, glasses, etc.). I contacted the front desk to inform them and since it was so close to check out time, it took a couple hours for the front desk person to get to clean the floors. Now, mind you, I didn't think he should have been the one to clean it and I wouldn't have had to wait if the Spanish-speaking housekeeper could have understood me well enough to clean it. The messed up part was that she was on her phone in one of the rooms she was supposed to be cleaning. Anyway, a couple hours later, the room was done. I had a good stay from then on. The breakfast was good, the area was clean. The water was warm/hot for showers. I stayed 1 night (although I slept so long Saturday upon arrival I considered it 2 nights). The area seemed safe and I had good parking spot and I liked I could see my vehicle from my room. The staff were kind. I think that Spanish-speaking housekeeper understood "puedes limpia el piso"
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Mar 13, 2024
Dear Guest,Thank you for taking the time to share your feedback with us! We are happy to know that you had a nice stay with us. We apologize for the shortcomings. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

10/10 Excellent

Michelle

Stayed 1 night in Mar 2024
Response from Sophia CSR on Mar 26, 2024
Hi Michelle,It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us. We are looking forward to serving you again on your future travels. We always welcome our guest's ideas and suggestions.

10/10 Excellent

Danielle

Stayed 3 nights in Feb 2024
Response from Sophia CSR on Mar 22, 2024
Hi Danielle,Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We will surely forward your valuable feedback to our team and always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!

10/10 Excellent

Marshall

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 25, 2024
Hi Marshall,It is heart-warming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 Poor

Joseph

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was terribly loud. At 5:30am the room above started pounding on floor that awoke us. They need better soundproofing. The breakfast was terrible. Eggs that were wet and barely tasted that they were eggs, orange juice was watered down so much it was hard to tell it was OJ. This place was nice, but for $200 a night it should have been much better. This shouldn’t be more than an $80 stay.
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 25, 2024
Hi Joseph,Thank you for taking the time to share your feedback with us! We apologize for the inconvenience you faced. Your concerns have been noted and forwarded to our team for improvement. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Martha

Traveled with family
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Martha,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

6/10 Okay

T.J.

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There was no hot water in my room. Staff seemed unable/unwilling to help or address the situation.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Dear Guest,We sincerely regret for the inconvenience you experienced with the lack of hot water during your stay. Ensuring our guests' comfort is of the utmost importance to us. Please rest assured that we take your feedback seriously, and we will investigate the matter further to prevent similar occurrences in the future. We understand your frustration and appreciate your patience.

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was very nice the personal was attentive, and the place was spotless, ill definitely go back.
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 20, 2024
Hi Maria,Your kind words mean a lot to us, and we're grateful for your feedback. We can't wait to welcome you back for another enjoyable stay in the future. We're here to ensure your next stay is just as wonderful as the last!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 14, 2024
Hi Albert,Thrilled to hear that you enjoyed your stay with us! Creating memorable experiences for our guests is what we're all about, and we could contribute to your enjoyment. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Sophia CSR on Feb 12, 2024
Dear Guest,We are glad you had a nice stay with us and we appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room
Stayed 1 night in Feb 2024
Response from Sophia CSR on Feb 3, 2024
Dear Guest,Thank you for your awesome review! Reviews like yours are what keep us going the extra mile to deliver our best. We are happy that you are enjoying our services. We will always ensure that we keep delighting you with our facilities and services. We hope your next visit will be even more pleasant than the previous one.

8/10 Good

Lisa

Traveled with family and small children
Liked: Staff & service
pool
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 31, 2024
Hi Lisa,We are glad you had a nice stay with us and appreciate this wonderful rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly clean. Nice rooms. Breakfast was good. A few other guests were quite loud. All in all good stay.
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 23, 2024
Hi Bobby,Thank you for sharing your positive experience with us! We're pleased to hear that you found the rooms nice and clean, and enjoyed the breakfast. We hope to welcome you back for another good stay in the future.

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sophia CSR on Jan 23, 2024
Hi William,I deeply appreciate your generous 5-star rating. We are absolutely overjoyed to receive such high praise from you. Guest satisfaction and happiness mean the world to us, and we are delighted to know that we have met your expectations. Hope to serve you again soon.

10/10 Excellent

Reilly

Stayed 1 night in Dec 2023
Response from Sophia CSR on Jan 23, 2024
Hi Reilly,Receiving a flawless 10-star rating from our esteemed guests fills us with gratitude and reinforces our dedication to providing outstanding service. We're delighted that your stay was a positive experience, and we're eagerly anticipating the opportunity to welcome you back on your future travels.