The receptionist was very friendly, and check-in was quick and easy, which was a great start. However, there were a few issues during our stay. The pool water was quite cold, and unfortunately, the laundry machine was out of service, so we couldn't do any washing. We also had to get our room key reset, which was inconvenient. The biggest downside was the condition of the room — while it looked clean at first glance, we found hidden dirt in places like the corners of the dresser and around the microwave. Unfortunately, we also encountered a few cockroaches during our stay.