外観

ベスト ウエスタン フォート リーの口コミ

2.5 out of 5

口コミ

7.6

良い

評価 10 - 1001 件の口コミ中 391 件が非常に良い" "
評価 8 - 1001 件の口コミ中 274 件が良い" "
評価 6 - 1001 件の口コミ中 148 件が普通" "
評価 4 - 1001 件の口コミ中 79 件が不満" "
評価 2 - 1001 件の口コミ中 109 件が非常に不満" "

8.2/10

清潔度

8.0/10

スタッフとサービス

7.2/10

設備とサービス

7.6/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

2022 年 8 月に 1 泊滞在
Honからの返信 (投稿日 : 2022 年 8 月 24 日)
Please give us feed back on how your stay could've been better.

6/10 (普通)

宿泊されたお客様

出張
良かった点 : 清潔度
風呂、洗面所が綺麗でよかった。 廊下の声が聞こえて良くなかった
2021 年 2 月に 1 泊滞在
LS GMからの返信 (投稿日 : 2021 年 2 月 24 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

宿泊されたお客様

2021 年 2 月に 2 泊滞在
LS GMからの返信 (投稿日 : 2021 年 3 月 8 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
風呂の湯がなかなか熱くならなかったのが少し不便だった
2021 年 2 月に 1 泊滞在
LS GMからの返信 (投稿日 : 2021 年 2 月 22 日)
Thanks for staying with us. We appreciate your feedback!

10/10 (非常に良い)

DAISUKE

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
良い
良かった
2019 年 8 月に 1 泊滞在
Kiaraからの返信 (投稿日 : 2019 年 8 月 25 日)
Thank you for staying with us

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
decent room
Check in staff was very nice. Wall may be thin. Room was clean. It was not fun to drive in and out of the hotel. 感じの良いスタッフ、部屋は綺麗だったが壁が薄い感じがした。 4号線に直接繋がった場所にあるため、交通量によっては出入りが大変。
2019 年 7 月に 1 泊滞在
Kiaraからの返信 (投稿日 : 2019 年 8 月 4 日)
Thank you for staying with us, We appreciate your feedback and will make every effort to improve. Thank you for choosing best western fort Lee NJ

6/10 (普通)

宿泊されたお客様

2019 年 6 月に 5 泊滞在
Kiaraからの返信 (投稿日 : 2019 年 6 月 24 日)
We appreciate your feedback and will make every effort to improve. Thank you for choosing best western fort Lee NJ

6/10 (普通)

宿泊されたお客様

気になった点 : 施設のコンディションと設備、客室の快適度
外の声がうるさかった。 朝食を取るスペースが狭くて朝食を食べることを諦めた
2019 年 5 月に 1 泊滞在
Kiaraからの返信 (投稿日 : 2019 年 6 月 5 日)
We appreciate your feedback and will make every effort to improve. Thank you for choosing best western fort Lee NJ

8/10 (良い)

Nick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to NYC for a great price
2024 年 5 月に 3 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

2/10 (非常に不満)

Craig

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely terrible stay. The next door neighbors were making so much noise that it was impossible to sleep. Had to call the front desk 3 times. Walls seem thin, staff is nice enough, but it should have been dealt with faster at 2am. Asked for a refund, was told the manager would have to deal with it, no card for the manager, had to take a picture with cell phone. Sent email, no reply. On top of all that the hotel is literally 100 feet from the expressway, hands down one of the worst hotel stays in 10 years.
2024 年 5 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 (非常に良い)

Nelson

良かった点 : 施設のコンディションと設備
2024 年 5 月に 2 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

6/10 (普通)

IRENE

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Just the room is small, the area here is safe and convenient. Service is good, would come again.
2024 年 5 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 (普通)

sanjay

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Housekeeping was every 3 days not convenient. Staff were nice.
2024 年 5 月に 4 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

4/10 (不満)

YOUNG KWON

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Noisy and inconvenient.
2024 年 5 月に 2 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 (良い)

Jinhwa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 (非常に不満)

sadisu

出張, 家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This experience was a nightmare, the staff was rude, and the property was old and run down looking in a very unpleasant part of the city. At check in the counter person tried to charge soo many additional fees then what was mentioned on the site. So I refused the reservation and left. This crooked company took the money out of my account any way and refuse to give any of it back. HOW IS THIS LEGAL? Don't stay at the establishment.
2024 年 5 月に 2 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 (非常に良い)

shao

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
nice
2024 年 5 月に 2 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

M

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
It was comfortable and free juice available!
2024 年 5 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 2 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Susan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 (良い)

Mustafa

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was okay except I saw some mosquitoes and ants.
2024 年 5 月に 4 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 (非常に良い)

Quasheema

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
N/a
2024 年 5 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Kofi

2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Equilla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ricardo was very helpful and friendly. He provided top tier customer service!
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 3 日)
Thank you for your positive comment about Ricardo! It's fantastic to hear about the excellent service he provided.

10/10 (非常に良い)

Nighderly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff are friendly!
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 3 日)
That's great to hear! Friendly staff can really make a difference in the overall experience. It's always refreshing to encounter a welcoming atmosphere. If you have any other positive experiences or feedback about the staff, I'd love to hear more!

10/10 (非常に良い)

Jade

2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Jay

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Our room was pretty clean and we didn’t have much interaction with the staff due to my party being very low maintenance so I have no complaints I would stay again if in the area definitely one of the cheapest hotels around
2024 年 4 月に 2 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 3 日)
It's fantastic to hear that your room was clean and that you had a positive experience overall, even with minimal interaction with the staff. Finding affordable accommodation with good standards can be a real win. Thanks for sharing your experience, and if you ever need assistance or recommendations for future stays, don't hesitate to reach out!

10/10 (非常に良い)

Zuhelly

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
GMからの返信 (投稿日 : 2024 年 5 月 3 日)
THANK YOU FOR TAKING THE TIME TO RATE US, WE APPRECIATE IT VERY MUCH

8/10 (良い)

Yamin

2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 (良い)

ZHIKANG

グループ旅行
Breakfast at 8:30 am was terrible.
2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 (良い)

Oscar

家族旅行
良かった点 : 施設のコンディションと設備
The time i spend at the property
2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Vladimir

良かった点 : 清潔度、スタッフとサービス
2024 年 3 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Veronika

2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 5 月 22 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 (良い)

Richard

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close to the Palisade Park
2024 年 4 月に 2 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 (良い)

Janna

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall it was clean and the staff was very nice. Parking was available and they even had continental breakfast available. Janna
2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Sovy

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 (良い)

soo ja

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

2/10 (非常に不満)

Rochelle

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed at this Hotel for 3 days, throughout the night you hear running above your head in the room and creaking of the doors. The hotel manager charged my credit for smoking in the room when that never happened. She claims that housekeeping said the room smelled like smoke and when renting the room the people said they smelled smoke. She don’t know if it was cigarettes or hookah. I signed my name on the contract for the non smoking policy. Why would there be any smoking in the room? This hotel looks like shelter and honestly I wouldn’t recommend anyone to stay here. It’s has a stench smell the moment you walk in the front door of the front desk as well as the rooms. I didn’t leave the hotel due to other hotels that were close by was already booked for the weekend. I will be taking this further because there’s no concrete evidence that there was smoking in the room.
2024 年 4 月に 3 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 (非常に不満)

Mindy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The manager Lorena is very inconsiderate even if you pay your money for your stay . They don’t care about your investment into the property.
2024 年 3 月に 4 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 (非常に良い)

vinicius de andrade

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
All good. Very clean. Nice staff
2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Moses

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very quiet
2024 年 3 月に 6 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Gail

2024 年 4 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 9 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Mindy

良かった点 : 清潔度
2024 年 3 月に 4 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Ginne

2024 年 3 月に 3 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

8/10 (良い)

David

2024 年 3 月に 2 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Veronika

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

ENID

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Everyone was so polite and helpful.
2024 年 3 月に 3 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 2 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

10/10 (非常に良い)

Henry、Englewood

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Easy to access and clean
2024 年 3 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 4 月 13 日)
Thank you for your kind words. I'm glad to hear that you enjoyed your stay with us. We always strive to provide the best possible experience for our guests, and it's great to know that we met your expectations. Your feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

4/10 (不満)

Damian

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
They gave me a room with a broken Air conditioner. It was super cold at night. Was freezing all night due to the heater wall unit not working.
2024 年 3 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

2/10 (非常に不満)

Yong Beom

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
DWからの返信 (投稿日 : 2024 年 3 月 28 日)
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.