2/10 (非常に不満)
Michael
家族旅行, グループ旅行
2026 年 1 月 15 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Due to the the United Airlines flight that we booked through Expedia being delayed, we arrive at 3 AM at the hotel and they had cancelled our reservation at 2 AM and refused us to stay. They could not even find the reservation in their outdated computer system. What’s interesting is that they had called me earlier that day to say they would be closed after 4 PM but that someone would come down and let us in when we arrive, and when I spoke to that person, I said we would be late due to our flight being delayed and she said not a problem. We had to book at another hotel and pay double the price due to this. I’ve never seen a more unprofessional hotel. Avoid this hotel at all costs as they’re living in the 1940s with a computer system and their policies.
Michael
2026 年 1 月に 2 泊滞在
