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"The property is great. Breakfast was good and had good choices. Omelette bar, fruits, hot entrees, coffee, cappuccino, fruit drinks, etc. The food was the same everyday, though. But still good variety to start the day. The restaurant food and drink prices are quite high. More economical and better food options, to catch an uber and go to a soda (restaurant). The hot springs options at the hotel were great. After a long day out, it was nice to come back and relax in the pool and hot springs. Service is great and personnel are very attentive and courteous. Highly recommended!! "

"Great staff. Rooms are clean. Beds were too soft I thought. Breakfast was great."

"The staff were very friendly, great amenities with the thermal pools and shuttle. Able to walk to a great observatory of Arenal but would recommend taking a private car because the walk is steep and long. First day saw a sloth on the walking trail around the dining hall."

"Breakfast was great and staff was amazing"

"Amazing views, nice and comfy rooms, friendly staff highly recommend "

"It was a very nice resort and we had a great time walking the Puma trail and relaxing in both the heated an unheated pools. Breakfast was very good and the coffee was excellent."

"Nice and helpful staff. Good breakfast buffet options. Gorgeous views of the nature and the volcano. Only I wish the restaurant on site wasn’t so expensive…"

"Beautiful property with stunning views of Arenal. The room was clean, spacious, and very comfortable. Breakfast buffet was great each morning with made-to-order omelettes, a new variety of main dish options each day, yummy baked goods with fresh tropical jams (mixed tropical fruits & green papaya were my favorites), and a nice selection of sauces to add. Thermal springs were a main highlight of the stay, 7 pools allowed different temperature options. Their included relationship with another thermal springs property made for a nice day trip to experience slightly hotter temperatures off-site. It’s a little way off from the main strip of La Fortuna activities, but if the main goal is relaxation and light pampering then this is a great option. Really nice spa service menu. Restaurant menus provided a decent range of options for lunch and dinner. In-room hot tub was nice but the thermal springs were the best. Would absolutely stay here again."

"El personal con servicio al cliente de primera .la instalación en muy buenas condiciones"