Find hotels near Fitchburg State University, Fitchburg from ￥14,129

"Clean rooms, Foods are very expensive breakfast $24 and $13 for kids. $20 for parking/night. Also, My family felt the water park areas were too cold. However, we loved the activities for kids like meet the wolf, dance party and story time."

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"Property look and feel was new and very clean. "

"My only negative for this property is that the room I was in had very thin walls and I could hear the neighboring room very well. Besides that it was excellent."

"The Hotel very clean the woman greeted us very professionally and was so kind, the breakfast was amazing there was a great selection, and the oatmeal was delicious. I enjoyed staying at the Best Western Thank you. Parking was great. Highly recommend the Best Western!! "

"We were not happy with the overall experience. Checking-in late in the evening, the registration staff was not very helpful and somehow assigned the room to the worst corner of the property. A/C and heating were working well. The room was quite clean, but the room service was not. We had to ask for it."

"Even though we were booked for two nights, the room was not supplied with any additional towels or offered during check in. Kids were running up and down the hallway most of the evening as well as riding the elevator to each floor. Management did not intervene nor did the parents who were taking up the entire downstairs common area with their party. Plenty of booze and late nights loud convo as the children ran wild. The TV was outdated, only cable and the bathroom in our room was clearly not cleaned very well prior to our stay. It was a below average experience for my first time in the area. While the surrounding shopping center/dining options were a plus, I would advise booking somewhere else and paying the difference. "

"$5 parking free Heater that when it turned on during the night it was extremely loud and I could feel a vibration in my bed when it was running Woke me up a couple of times"

"Fire alarm went off at 2:00 am. Staff didn't provide any instruction or input to the situation. After the fire department arrived, the alarm was shut off . We were told that it was problem in the mechanical room. Hotel did absolutely nothing to compensate for the situation. Having an important meeting the next day and being awaken in the middle of the night made the next day challenging. I would have thought the hotel would have comp'd breakfast or something. My takeaway is the customer experience doesn't matter as long as you pay the bill. "