Fira Vacations from ￥368,963

The front office staff ( Harpreet & Michael) were very curtious, prompt and customer focused. The Restaurant staff (Sandesh & Sandeep) were very friendly and welcoming. Some suggestions for improvement at the property. Outside Window shutters rattled all night long and need to be better secured Ensure there is hot water in the shower at all times which was lacking. No complimentary shuttle to the port for pickup nor drop off . Door to the bathroom/shower did not lock in the master bedroom

Absolutely beautiful, amazing service and accessibility Fira and Oia

OMG! If you want to feel like Royalty go stay at the Iconic hotel in Santorini! We had the most wonderful stay. First, let's talk about the view! It's one of the best views I have ever experienced. We got to walk around and the view from the other hotels didn't match up. And the room is beautiful - a REAL cave, not man made! Then the communication through the Expedia app was a plus. They kept us informed and offered services like booking a private driver to take you from the airport or booking activities for you around the island. We decided on a last minute sunset cruise and they were able to find one for us and it was an amazing one. Then you arrive at the hotel and they are welcoming you where the driver leaves you. If you know Santorini, it's all STAIRS and you can get lost so having them carrying our luggage & directing us to the hotel felt so good. Then they give you sparkling wine & inform you about the island, recommending restaurants (that we tried and their recommendations were on point). We thought of using public transportation to go around but they gave us their honest opinion about it and we decided on renting a car that was actually much cheaper for us to go around and getting back to the airport. The private chauffeur was €70 to/from the airport and renting a car was only €55/day allowing to travel all over the island. They had the car delivered to the hotel and the plus is that the company has free parking in Oia. And the breakfast? So good! We'll be back!

There was no hot water. Place smelt like sewer. You can NOT get ice. Breakfast is terrible. They only give 1 key so your room can not keep AC on which means all your drinks in your fridge get hot and cold. Disgusting. Pool was very clean.

Victoria at the reception was excellent and so was all the staff. Super helpful and very pleasant.