フォールスタッフ ホテル

「Breakfast was great」

「出張で利用しました。ホテルのフロントで翌日のタクシー予約を頼んだが、当日になってみると手配されていませんでした。再び、タクシー手配を依頼したが、ロビーで1時間も待つ羽目になりました。スケジュールに余裕をもって行動していたが、仕事に遅れていたらと思うとゾッとします。Uberを使うべきでした。」

「Overall this hotel is nice, our room was large, spacious and modern however there were issues that would make us never return. Charging for WiFi. I understand it was only $10 but what a ridiculous money grab. I can't remember the last time I stayed in a hotel especially in America and had to pay for Wi-Fi. Second, We stayed for a lacrosse tournament. There is nothing better than coming back to a clean and refreshed room after being outside for 10 hours however housekeeping severely lacked. Our...

「Lack of good customer service: when requested items during your stay, they never come. Loud noises coming from other visitors staying; reported the noise complaint, but nothing happened. Had to leave a day early because of the noise and couldn’t sleep.」

「Pleasure」

「We are a party of two. No favorable point at all about the hotel. We checked in shortly after 3pm. First of all, upon entering the room, we noticed a smell of urin, coming from the AC unit. We immediately reported the problem. Hotel clerk said to send a maintenace personnel to the room. No one came. We had to sleep in the foul smell all night without the AC. Also, the bath drained extremely slow. Next morning we made a compalint about the two problems. The hotel clerk at the counter (a...

「Beautiful spacious rooms with a mini kitchen that was already stalked with plates, cups, utensils, etc. The pool, gym, and outside seating area were all very nice, and the free breakfast was yummy. Staff were also very friendly and accommodating. I highly recommend this hotel.」

「We stayed for the night and everything worked and the room was clean and the AC was good」

「Spacious room for wheelchair. Shower roomy. Staff was amazing, helpful, courteous.」

「Staff was very friendly!」

「Great place」

「長期出張で約１ヶ月滞在。ジョンズホプキンス大学(ホームウッドキャンパス)の北門に隣接。ＢＷＩ空港からはＵｂｅｒ利用で所要４０分。逆に、アムトラック駅(ペンステーション)とボルチモア市街地へは、無料市内巡回バス(チャーム・シティ・サーキュレーター)パープル線の利用も可能で、大学正門近くの３３丁目バス停から、それぞれ所要１０分および２５分程度。徒歩１０分の大学正門近くに、飲食店やスーパーが幾つかある他、西側に徒歩５分のマンション１階にあるコンビニ『ホプキンスデリ』にはイートインコーナーもある。比較的治安の良い場所だが、夜間の徒歩外出は勧められない。ホテル併設のレストラン・バー『Alizee』では、ボルチモア所縁の作家エドガー・ランポーに因んだ地ビール『Raven』や、名物調味料『Old...

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」