The suite was great and very comfortable. However the parking was limited and there was no elevator and small staircases making hauling luggage difficult.
Francesca
2025 年 7 月に 1 泊滞在
10/10
Friendly and helpful staff. Nice suites with free laundry right outside our door. Nice pool and hot tubs. We liked it so much we stayed an extra day.
Laura
2025 年 7 月に 1 泊滞在
2/10
TV didnt work. Wife had to hold remote (with brand new batteries) two feet from TV sensor to change channels. Bed was EXTREMELY HARD, We woke up in pain every morning, and when i complained, they said most people compliment us on how soft the beds are, because their in-room couches are so hard! Unbelievable! Gaslighting by staff to cover up the distepair the room was in. They refused to give a refund and blamed that on expedia. We felt insulted. Also, when i asked about the amenities in the area the front desk person said "you can check google". Stay away. Bad manners. Condescending, unhelpful front desk staff. Crappy broken run down uncomfortable rooms.
Doesn't even deserve the minimum 1 star.
Ronald
2025 年 7 月に 2 泊滞在
10/10
Hospitality
Alain Lee
2025 年 5 月に 1 泊滞在
10/10
The staff were fantastic, very friendly and helpful. Our kids loved the water park. The rooms are a bit dated but are very clean and well kept. We would definitely stay again in the future
Brandon
2025 年 7 月に 1 泊滞在
10/10
Friendly staff
Elizabeth
2025 年 7 月に 1 泊滞在
8/10
Would stay again. One bedroom balcony suite, Nice size room and living space with a great view! My only negative is there was no tv in the bedroom.
Amy
2025 年 7 月に 3 泊滞在
10/10
So family friendly. We had such a lovely time at the water park. Loved how big the room was. The bathtub was amazing. We will definitely be back!
Nadia
2025 年 7 月に 2 泊滞在
10/10
Friendly staff
mezooo
2025 年 7 月に 2 泊滞在
10/10
Great family friendly hotel with a warm outdoor pool, water slide, spray park and hot tubs to soak the day away. Sauna, steamroom and fitness centre available for guests. Change rooms were very clean. There is a BBQ station off the main building for guests to use.
The Family suite we had was spacious with 2bdrms and 2bathrooms. Full kitchen, living room, patio. It was clean but dated in decor and paint. Carpets looked newer throughout.
Staff were always welcoming and very friendly whenever we walked past front desk. Even the cleaning staff were great and greeted you when you’d pass them in the hallway or outside on the property.
Hotel restaurant-Boardwalk- was very affordable and good size portions.
*pet friendly - their pet fee is different from their posted website fee so be aware it is NOT $15/day but rather $50/day
We definitely would recommend staying here and will be back to visit.
Julie
2025 年 6 月に 2 泊滞在
10/10
We loved the pool! The room was also very spacious and clean, with all amenities available. The staff was helpful, quick, very friendly and accommodating! We will definitely be back!
Fatan
2025 年 6 月に 3 泊滞在
2/10
Checked in late and there was no trolly to help move our luggage. The building's are very seperated so a lot of walking to reach our room. Room was very old considering the prices.. not enough blankets or towels in our suite.. only one plug in the king suite bedroom which happened to be on the oppesite side of the room away from the bed. Walked into our suite and the heat was going it was nearly 35 degrees in there..very uncomfortable considering the costs. Would recommend booking elsewhere if im being completely honest.
Brandi
2025 年 6 月に 1 泊滞在
10/10
Beautiful and spacious rooms with so much natural light. Such friendly staff and a shout out to Gary at the pool, he was incredible with the kids.
Melanie
2025 年 6 月に 2 泊滞在
10/10
Love the amenities and staff! Rooms are very spacious. Great for a family getaway
Chad
2025 年 6 月に 2 泊滞在
10/10
The waterpark was fantastic, the facilities were great and the service and staff was phenomenal. Special thanks to Garry, Ash and Ganesh for making this a memorable stay
Neil
2025 年 6 月に 2 泊滞在
10/10
Tub & pull out couch could use an upgrade, but other was it was great place for families
Ashley
2025 年 6 月に 1 泊滞在
6/10
The staff were super nice and welcoming. I loved that they had outdoor BBQs available and people on hand to help. The pool area is well maintained and has a friendly attendant, which was a nice touch.
The unit we stayed in was a bit worn and could use some TLC. There was a slight musty smell when we walked in, the couch was old and squeaky, and the kitchen had only the bare essentials but I appreciated that there was a dishwasher.
Overall, we had a good time!
ZAHIDA
2025 年 6 月に 1 泊滞在
6/10
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Amy
2025 年 6 月に 1 泊滞在
10/10
Wow! This place is incredible. The rooms are set up like an apartment and have everything you could need. If you need anything all you have to do is ask and right away they send someone to help you out. The staff is very nice, we were only there 2 nights and the front desk staff knew our daughter by name and would give her chocolate everytime we walked past. The pool and water park is amazing, we spent a whole afternoon there and had the whole place to ourselves. The staff offered to turn on the waterslide just for us. The gym is actually a real gym, it isnt just a treadmill like most hotel gyms, they actually have a cable mashine and free weights up to 60lbs. Sauna, steam room all really nice. We had the whole restaurant to ourselves to but some of the best fries I've ever had! The Hotshots (fire crew) were there the same time as us and i over heard the staff offering to keep the restaurant open after hours just for them. I have nothing but positive things to say and cant wait to go back.
Alison
2025 年 6 月に 2 泊滞在
10/10
Staff was very accommodating when we showed up with our dog since expedia didnt give us an option to say we were bringing him. We also had another couple with us and since we needed to get a pet friendly room they even moved our friends to a room that would still be close to us.
Landon
2025 年 6 月に 1 泊滞在
8/10
Place needs updating. But it was clean
Allen
2025 年 6 月に 2 泊滞在
10/10
Staff member Mark who worked at the water slides was amazing my kids loved him!!!!!
elaine
2025 年 6 月に 2 泊滞在
8/10
We enjoyed the jet bath and the spacious rooms. The bedroom could use an AC cause it was a little warm at night and the ceiling fan alone did not suffice. Our wifi kept going on and off even after we restarted our phones. We didn’t really need it so we didn’t call the front desk for help.