2/10 (非常に不満)
Zaheer
家族旅行
2020 年 1 月 1 日
気になった点 : 施設のコンディションと設備、客室の快適度
By far the worse villa iv stayed in.
We were expecting a nice place by judging at the pictures. Butwhen we got there it was completely opposite.
The pool was dirty with insects and very cold, no guests bothered going into the pool due to its condition.
The rooms very in poor shape, the wall sockets kept coming off when you unplug something.
The water was very cold in the shower, after running back and forth they found out the water heater wasn't plugged in.
There is a massive electricity issue at this place, the lights kept flickering and dimming, the rooms were extremely cold in the night and we requested for a heater But, when you plug in the heater the electricity overloads around 3 villas and trips and we had to spend the night in cold room with electricity cutting off.
By far the worse experience iv had on a holiday.
For the amount I paid £155 for the night, it was not worth it and I am going to complain to get a refund.
We have taken video evidence of the electricity turning on and off.
Zaheer
2019 年 12 月に 1 泊滞在
