Epsom Town Hall

very clean, all staff including housekeeping were beyond helpful and accommodating. they also allowed me to check out an hour later without additional charge and keep my bags until i was leaving later after check in. highly recommend!

Your staff is Five star! Hotel needs updating badly. My far the worst Four Seasons we have stayed in. On the day of check-in, our flight was delayed and we got in at 2:30 in the morning had room service and it was an edible. Your staff indicated they would remove the charges, but I see we were still charged for them as well.