2/10 (非常に不満)
Phumzile
家族旅行
2025 年 3 月 21 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The physical geography of the property is not the same as on the advertisement.As a result the uber trip end ap being over 40 km and became grossly expensive.The Uber driver got lost and couldn’t find the place. Once we were there they demanded us to pay for using the kitchen table and stove. The staff wanted us to pay extra cash beside the booking fees paid online. Transport from there was a nightmare.All Uber drivers refused to pick us to the airport because they were getting lost and having difficulty getting to the property. I ended up loosing a lot of money on Ubers who didn’t even give us a ride.During that period the property manager was no where to be found in order to direct the Uber drivers. When we tried to call him he was dropping the phone and blocked me. We ended up spending more money on this trip because of all it’s inconvenient .The property manager is still following us demanding extra cash payments though we pay on Wotif for all the seven days we stayed there. This is ridiculous .
Phumzile
2025 年 3 月に 7 泊滞在