Engstligenalp Gondola Lift

No one was ever at the reception the whole time we were there. Had to arrange everything with the restaurant staff next door. Room had an unpleasant smell, poor lighting and an uncomfortable and not so clean bed.

The property is spacious, beautifully maintained and ideally located in the city centre, with excellent transport connections. The restaurant and bar offer a great selection of food and beverages. The sauna and gym facilities were excellent, clean and well maintained. What really made our stay special was the outstanding hospitality. Every member of staff, from the restaurant and bar teams to the front desk and housekeeping, was incredibly friendly, welcoming and always greeted us with a smile. The lounge is modern, stylish and spacious, exactly as shown on the website. Overall, we had a wonderful experience and would highly recommend this hotel, particularly to families travelling with children of all ages. A fantastic place to stay, and we would happily return!