エミンツィマデツェ宮殿周辺のホテル

「The GOOD: In a prime location to everything, the staff was friendly and courteous, and the breakfast was tailored made. The BAD: Inside the room, the floors are covered in dark stains (so gross), the bathroom has a dungeon feel and the shower surrounding has a lot of mold. The rooms desperately needs to be refinished or upgraded.」

「What an awful experience,where do I start? A few days before my trip I contacted the property. The owner first said he couldn't host me because he was fully booked and asked me to cancel the reservation. After a few exchanges he said he could host me if I booked directly with him (at a higher price than what I had booked). At that time I could no longer cancel my reservation without paying any fee so, after he said he wouldn't respect my reservation I reported the issue to Expedia. Not so happy...

「Room isn’t cleaned unless you ask them to, bit nobody tells you that when you check in. Even hanging the sign asking the maid to clean the room didnt work. I still came back 8 hours later to an uncleaned room. At buffet breakfast there were flies everywhere. This could have easily been solved with mosquito coils bit I only got glaring looks when I suggested it. 」

「Nice staff, new/clean rooms, good food.」

「Receptionist asked me for payment when I tried to check out. He put me on hold for a while just to confirm. I wonder why when I had already made payments days before coming there and yet he put me through such stress. 」

「This hotel was a disappointment. The shower water is not hot,do not use wifi,The door handle has broken in the shower room.Buffet breakfast was so-so. Hotel were very old and not worth the price we paid.」

「The best hotel we’ve stayed in so far. The environment makes you feel like you are king or some type of government official lol. I love everything about the place. Beautiful view of the ocean, beautiful view of the community and the mountains. The foods are amazingly homemade delicious. Peaceful, quite and elegance. 」

「Confusion about location. Google map was very wrong. Took time to find it. Suggest this be fixed. Rooms were nice, and location good. 」

「This hotel is in a hidden place and difficult to access. It was a nightmare. We also called in advance and could've been warned by staff. I'll rather not share the rest of the experience」