フォルティスホテルマラガの口コミ

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フォルティスホテルマラガの口コミ

フォルティスホテルマラガ

N4 Sycamore, PO Box 139, Emgwenya, Mpumalanga

8.2

とても良い

8.2/10

清潔度

8.4/10

スタッフとサービス

8.6/10

設備とサービス

7.6/10

施設のコンディションと設備

8/10 (良い)

宿泊されたお客様

2020 年 2 月 6 日

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備

Er was al betaald via m’n credit card maar ze bleven dit bij hoog en laag ontkennen Heeft me wat tijd gekost hun te overtuigen kwam uiteindelijk goed maar deze stress wil je niet hebben op reis

2020 年 1 月に 1 泊滞在

Goodnessからの返信 (投稿日 : 2020 年 2 月 8 日)

Dear Valued guests, Trust you are well. Our sincerely apology about the matter. The confusion was, you made the payment through to our bank but not on Expedia yet you advised that payment was made via Expedia. And you struggle to get the POP. We are truly sorry for the inconvenience. Kind regards,

8/10 (良い)

宿泊されたお客様

2019 年 9 月 27 日

良かった点 : 清潔度

Dinner war leider nur lauwarm. Herrlicher Garten und freundliches Personal

2019 年 9 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2019 年 9 月 27 日)

Dear valued GUEST Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us It was a pleasure to accommodate you and we are delighted that you had a great stay. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter

4/10 (不満)

宿泊されたお客様

2019 年 9 月 25 日

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

Need improvement

The bathroom toilet was very noisy when flashing. It needs to be replaced. The room was not 100% clean.

2019 年 9 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2019 年 9 月 25 日)

Dear valued GUEST Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us I would like to apologise for the inconvenience that was caused to you during your stay, please know that the relevant management team has been informed to further investigate the matter mentioned. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

10/10 (非常に良い)

Yaron

2019 年 8 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

great place

great room , in a golf resort with lots of stuff for kids to do .

2019 年 8 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2019 年 8 月 19 日)

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行

2019 年 8 月 4 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Elegant & comfortable rooms, lovely grounda, helpful staff

2019 年 7 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2019 年 8 月 5 日)

Dear valued GUEST Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us It was a pleasure to accommodate you and we are delighted that you had a great stay with us. We will most definitely congratulate the STAFF for their great service delivered We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter

10/10 (非常に良い)

宿泊されたお客様

2019 年 4 月 23 日

良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備

Quiet, peaceful, very clean and well maintained.The

2019 年 4 月に 3 泊滞在

Sonelle からの返信 (投稿日 : 2019 年 5 月 2 日)

Dear valued GUEST Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us It was a pleasure to accommodate you and we are delighted that you have enjoyed your stay with us. We hope to have the privilege to welcome you back to the hotel very soon Kind regards Sonelle Potgieter

10/10 (非常に良い)

宿泊されたお客様

2019 年 1 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2019 年 1 月に 2 泊滞在

8/10 (良い)

Monique

2018 年 12 月 27 日

良かった点 : スタッフとサービス

2018 年 12 月に 3 泊滞在

Veeshaneeからの返信 (投稿日 : 2018 年 12 月 28 日)

Dear Monique. Thank you for taking the time to rate the Fortis Hotel Malaga on expedia.com We hope to have the privilege in welcoming you back to the hotel soon. Kind Regards, Veeshanee Chetty Marketing Coordinator.

8/10 (良い)

Richard

2018 年 12 月 18 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

2018 年 12 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 12 月 19 日)

Dear Richard. Thank you for taking the time to rate the Fortis Hotel Malaga on expedia.com We are delighted that you have enjoyed your stay with us and hope to have the privilege in welcoming you back to the hotel soon. Kind Regards, Veeshanee Chetty. Marketing Coordinator

8/10 (良い)

宿泊されたお客様

2018 年 12 月 2 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2018 年 11 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 12 月 3 日)

Dear Valued Guest. Thank you for taking the time to rate the Fortis Hotel Malaga after your recent stay with us. We hope to have the privilege in welcoming you back to the hotel soon. Kind Regards, Marketing Co-ordinator Veeshanee Chetty.

10/10 (非常に良い)

宿泊されたお客様

2018 年 10 月 31 日

良かった点 : スタッフとサービス

2018 年 10 月に 2 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 11 月 1 日)

Dear Valued GUEST Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us It was a pleasure to accommodate you, we are delighted that you have enjoyed your stay. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

8/10 (良い)

宿泊されたお客様

2018 年 10 月 29 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 10 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 10 月 29 日)

Dear Valued GUEST Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us. It was a pleasure to accommodate you and we are delighted that you have enjoyed your stay. We hope to have the privilege of welcoming you back to the hotel very soon. Kind regards Sonelle Potgieter Marketing Co-ordinator

10/10 (非常に良い)

Gail

2018 年 10 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

5 STARS!! FOR COMFORT, CLEANLINESS AND SERVICE

Just the kind of hotel experience we wanted! Comfortable, welcoming, friendly and attentive staff. Gardens are wonderfully peaceful. One suggestion that management could think about is adding steps down into the garden for elderly people. This particularly applies to room 112 where we stayed . Other than that a great stop-over and we would certainly come again.

2018 年 9 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 10 月 3 日)

Dear Gail Thank you for taking the time to review the Fortis Hotel Malaga after your recent stay with us It was a pleasure to accommodate you, please know that we will most definitely congratulate the STAFF for their friendly and attentiveness. Thank you for your additional feedback, I will discuss this with management to further investigate We looking forward to welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

10/10 (非常に良い)

Keren、Israel

2018 年 9 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

We came her for a night, Beautiful place with great welcome service.

2018 年 9 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 9 月 6 日)

Dear Keren Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us It was a pleasure to accommodate you and we are delighted to hear that you have enjoyed your stay. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

8/10 (良い)

宿泊されたお客様

2018 年 8 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 8 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 8 月 20 日)

Dear Valued GUEST Thank you for rating the Fortis Hotel Malaga on Expedia after your recent stay with us It was a pleasure to accommodate you and we hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

8/10 (良い)

Chris

2018 年 8 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

A bar fridge in the room would be good.

2018 年 8 月に 2 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 8 月 22 日)

Dear Chris Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after your recent stay with us I would like to apologise for the inconvenience regarding the bar fridge. Please inform the hotel prior to arrival and we will try our best to assist you. We hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

10/10 (非常に良い)

CHRISTOPHE

2018 年 8 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 7 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 8 月 13 日)

Daer CHRISTOPHE Thank you for your review on Fortis Hotel Malaga after your recent stay with us We are pleased that you have enjoyed your stay with us and we hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Co-ordinator

10/10 (非常に良い)

宿泊されたお客様

2018 年 7 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Boa localização entre Kruger e Joanesburgo.

Hotel seguro, bem localizado, acomodação simples mas boa.

2018 年 7 月に 1 泊滞在

Sonelleからの返信 (投稿日 : 2018 年 7 月 31 日)

Dear valued GUEST Thank you for taking the time to rate the Fortis Hotel Malaga on Expedia after you recent stay with us It was a pleasure to accommodate you and we hope to have the privilege of welcoming you back to the hotel very soon Kind regards Sonelle Potgieter Marketing Manager

10/10 (非常に良い)

Daan

2018 年 4 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Fortis Hotel Malaga

Good day We enjoyed our stay very much. The staff was very helpful and the food was excellent. The area is beautiful and the parking is safe

Sonelle からの返信 (投稿日 : 2018 年 5 月 2 日)

Dear Daan Thank you for taking the time to rate the hotel on Expedia after your recent stay with us at Fortis Hotel Malaga. I am delighted to hear that the STAFF was so friendly and efficient. Your commendations of the STAFF are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you to Fortis Hotel Malaga again soon. Kind regards Sonelle Potgieter Marketing Manager

6/10 (普通)

宿泊されたお客様

2018 年 2 月 5 日

良かった点 : 清潔度、客室の快適度

Mittelmässiges Hotel

Die Anlage ist sehr schön und die Zimmer gross und sauber. Der grösste Kritikpunkt ist dass der Wasserdruck von der Dusche so niedrig ist dass es unmöglich ist die Haare zu waschen. Das Essen war auch nicht besonders gut und der Service extrem langsam. Das Personal war aber immer sehr freundlich. Der Hoteleigene Spa Bereich war nicht geöffnet, es wurde aber angeboten in einem anderen Hotel nachzufragen.

2018 年 2 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 2 月 8 日)

Dear VALUED GUEST Thank you for taking the time to rate the hotel on Expedia after your recent stay at the Fortis Hotel Malaga. Thank you for the compliments received regarding the rooms and the area. I wish to assure you that your feedback about the restaurant service that you have experienced at the hotel is viewed in a serious light. Please accept my sincere apologies for the inconvenience that was caused to you during your stay. Your experience of the service delivery overall most certainly does not reflect the high standard that Fortis Hotel Malaga is proud to offer. I confirm therefore that your concerns have been addressed and that corrective action is being taken to rectify the shortcomings. Should you require any further assistance from our side in the future, please do not hesitate to contact the hotel direct. Kind regards Sonelle Potgieter Marketing Manager

4/10 (不満)

CROSBY

2018 年 1 月 2 日

気になった点 : 清潔度

washing basin and bathtub were clogging, water could not flow.

2017 年 12 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2018 年 1 月 9 日)

Dear CROSBY Thank you for taking the time to rate Fortis Hotel Malaga after your recent stay with us. Your feedback is highly valued and will be used constructively to maintain and improve, where necessary, our standards of service and facilities. Please accept my sincere apologies for the discomfort and inconvenience you have experienced. Your feedback regarding the water flow in the bathroom by no means reflects the high standard of quality and service that Fortis Hotel Malaga is proud to offer. I confirm therefore that I have investigated your comments in a serious light and taken action to rectify the shortcomings. Your interest and concern are much appreciated, and we hope to have the privilege of welcoming you back to Fortis Hotel Malaga soon. Kind regards Sonelle Potgieter Marketing Manager

8/10 (良い)

Chrisf13、Bedford

2017 年 12 月 5 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice stop off hotel on route to Johannesburg

A Group of us spent a very please night hear, on route from Kruger to Jobo. Very clean good sized rooms with wonderful comfortable beds and a excellent shower. Plenty of secure parking and a lovely setting, just perfect for what we needed on our road trip. Restaurant and bar on site, with very friendly staff

2017 年 11 月に 1 泊滞在

Sonelle からの返信 (投稿日 : 2017 年 12 月 12 日)

Good day Chrisf13 Thank you so much for taking the time to rate Fortis Hotel Malaga on Expedia after your recent stay with us. I am delighted to hear that you had a wonderful stay at the hotel and that you enjoyed the comfort of the large rooms and the beds. Please note that I will congratulate the STAFF for doing an excellent job by providing great service. We looking forward to welcome you back to Fortis Hotel Malaga very soon. Kind regards Sonelle Potgieter Marketing Manager

10/10 (非常に良い)

Marinda、Pretoria

2017 年 11 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very nice Hotel

We stayed for a weekend. Our first impressions were very good. Clean hotel, very friendly and helpful staff, always smiling and ready to help. Although we did not expect much of the hamburger we ordered for dinner, it was really excellent. The buffet breakfast was really excellent as well. The room: very nice room, LARGE bed, even the sofabed was comfortable. The room was very clean and comfortable, although the toilet was leaking a bit and some lights were not working. But that is about the only negative thing. We enjoyed our stay very much. The large garden area is beautiful and when we sat at the swimming pool the staff brought us cushions for the chairs, which was really nice of them. There are lots of bunnies, chickens, ducks and goose to sit and watch and enjoy and children to play with. Overall very nice hotel!

2017 年 11 月に 2 泊滞在

Sonelle からの返信 (投稿日 : 2017 年 11 月 28 日)

Dear Marinda Thank you for taking the time to rate Fortis Hotel Malaga on Expedia after your recent stay at the hotel. I am delighted to hear that you had a wonderful stay and that the STAFF was so friendly and efficient with the service. Your commendations of the garden and the room you stayed in as well as the overall hotel service are highly valued, and I wish to assure you that we have congratulated the STAFF for doing such an outstanding job! GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you back to Fortis Hotel Malaga soon. Kind regards Sonelle Potgieter Marketing Manager

8/10 (良い)

Jscques

2017 年 10 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2017 年 9 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

2017 年 9 月 1 日

気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度

Une suite sans électricité : hotel non recommandé

Nous avons eu beaucoup de mal à trouver l'hôtel qui n'est pas dans la ville annoncée mais 19 km plus tard, au bord d'une autoroute très bruyante et en travaux !!! Enfin arrivés à l'hôtel, on nous annonce qu'il y a une coupure de courant depuis quelques heures et qu'ils ne savent pas quand cela sera réglé. En effet nous n'avons durant notre séjour jamais eu d'électricité dans notre chambre, ni d'eau chaude d'ailleurs ! Heureusement que le temps était doux et que nous n'avons pas eu besoin de la clim ou du chauffage ! Nous avons dû réclamer des bougies pour nous éclairer.... cela sans compter le réveil par le coq de l'hôtel qui complétait bien le bruit des travaux de l'autoroute devant l'hôtel. Tout cela sans compensation, autant vous dire que nous ne recommandons pas cet hotel.

2017 年 8 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

2017 年 6 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2017 年 5 月に 1 泊滞在

10/10 (非常に良い)

Carel

2017 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Family firendly hotel

It was good, the beds were great and food was also good

8/10 (良い)

Jörgen

2017 年 4 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

宿泊されたお客様

2017 年 4 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice hotel

Excellent stop over on our way to Kruger

6/10 (普通)

Sergio Luis

2017 年 2 月 21 日

良かった点 : 清潔度、客室の快適度

Fácil acesso e com uma boa comodidade

O hotel é relativamente antigo, porém está bem conservado. O quarto é grande e bem confortável e também limpo. Atendimento da recepção muito bom e atenciosos.

10/10 (非常に良い)

Grant

2016 年 12 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

A rather pleasant experience and the staff were helpful and obliging thank you. Worth a longer visit.

8/10 (良い)

Trevor

2016 年 10 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The place is well looked after and the staff is friendly. The food prices are expensive, that was my only issue

8/10 (良い)

Bonolo

2016 年 10 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Clean hotel

Amazing stay

6/10 (普通)

宿泊されたお客様

2016 年 10 月 3 日

良かった点 : スタッフとサービス

8/10 (良い)

宿泊されたお客様

2016 年 9 月 26 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice hotel

We enjoy our stay, staff very helpfull and friendly. Food was good.

8/10 (良い)

宿泊されたお客様

2016 年 5 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

good location and value for money

Good place to stay near waterfall boven.

6/10 (普通)

Karl、Newcastle

2016 年 5 月 3 日

良かった点 : 清潔度、スタッフとサービス

気になった点 : 施設のコンディションと設備、客室の快適度

Luke warm reception. Malaga ?

After Dinner we retired to the Room,we then wanted to Shower.We then called and informed reception of no Hot water.They said we must try again and then inform them. We then retired,next morning at 7 o clock I Tested the water again,cold I then Went to Reception in person,they called Maintenance.The maintenance man then said the Trip switch was off.We should wait again. After an hour we still had no Hot water.Then we were offered another room to Shower. I realize this can happen having had my own Guesthouse for years.But really the Hand basins outlet did not work,the Bed side light did not work,No remote for the TV,one fault is acceptable but this was Totally unacceptable.We really enjoyed the food and Gardens.

8/10 (良い)

Günter、Bayern / Germany

2016 年 2 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Ein gutes Stopp - over

Sehr günstige Lage für ein oder zwei Nächte, schöne Umgebung, gute Verkehrsanbindung und trotzdem in der Nacht ruhig.

8/10 (良い)

Philadelphia

2016 年 1 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

lovely stay

it was good we enjoyed

8/10 (良い)

Celisha、Gauteng

2015 年 12 月 3 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

Needs updating

The hotel is rather old and requires drastic refurbishment. It has a beautiful view and garden but the bathrooms and finishes are old and dated. In my opinion, like all industries, hotels need to undergo regular modernisation to keep with the times. Younger generations (like my husband and myself) are starting to travel and find the rooms outdated and dirty

8/10 (良い)

Johann

2015 年 11 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Stay was very enjoyable and staff are friendly and go the extra mile. Rooms are well maintained and grounds are well kept

10/10 (非常に良い)

Mansoer、SA

2015 年 5 月 6 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Protea Hotel Malaga review

An excellent stay. Management attentive to detail, with a perfect balance between professionalism and a genuine desire to promote client-centric service.

8/10 (良い)

Gert、East London

2015 年 3 月 30 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

pleasent surprise

After a spell of many years, again had the opportunity to stay at Malaga hotel. The hotel is being upgraded- reception and general areas look wonderful. The gardens are a pleasure to stroll into. Staff very friendly and helpful. The rooms are at present being revamped, but even so the un refurbished room we stayed in was still clean and comfortable. Can't wait to see how the new rooms will look like

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