Emerald Isle Resort & Marina

This place is ok. We were assigned a room right next to the elevator so I went to the desk and asked to be moved away from the elevator. I was told that the only other King bed room was one floor up, also next to the elevator. Hmmm. Really? So I asked about two queens. She could not change me to a different type of room. Hmmm. Really? It turned out to be a non-issue because the elevator broke a couple of hours after we got there and stayed "out-of-order" for about a day and a half. We didn't eat breakfast at the hotel the first morning because we weren't ready to eat at the 9am cutoff. 2nd morning we didn't eat there because there were no hot foods except waffles that you make yourself. I don't think we would go back to this hotel with about 10 other choices nearby.

The room was good we had a king executive suite. Nice living area. Room was clean. I wish the bar in the skywalk was open on Sunday, it was packed after the festival and the poor understaffed bar at Jockey Silks in the east tower was struggling. Tried to order room service for over an hour no one ever answered and hotel operator said they would alert them and they would call us but never did. Valet tried to charge me $250 on my statement even though we arrived in an Uber and had no car and told that to the attendant upon arrival. A little annoying having to walk to the other building for food. The Down One bar had 2 PEOPLE working their lunch shift on Friday they deserve a raise as people were repeatedly walking out on them. Location is great but I may choose a different hotel next year for the festival.