4/10 (不満)
James
家族旅行
2025 年 10 月 26 日
気になった点 : 清潔度、設備とサービス
I was already disappointed when the pool heat didn’t work the second night. The pool was dirty and there were towels everywhere both times we went. I was already disappointment when the lock to the back room in our room was on the outside of the door. I was already disappointed when the shower in our room took almost an hour to get hot. But on our second day when my 13 year old son found a condom wrapped slightly tucked under the edge of the bed that he has been sleeping in for the last 2 nights, I am not only disappointed but disgusted. I am not the type of person to typically leave a review unless I receive exceptionally GOOD service. Upon check out when I asked, very politely to be put in contact with a manager I was met with disregard as expected. I will take this as far up the chain with Marriott as I possibly can.
James
2025 年 10 月に 2 泊滞在