エル グウナの高級ホテル

「One of the most Exceptional hotels I ever stayed at and i travel all over the world. The staff was amazing, very helpful, super friendly and fast. Food was authentic and exquisite. Spa service was amazing and Megan was great and accommodating. The staff at the bar were on point as well and everybody had a warm smile and were helpful. The only negative encounter was with general Manager who only greats Foreigners who speak french even though we had the best and most expensive suite in the...

「Pros: Good hotel, Food is perfect, New renovated hotel, Staff is helpful. Cons: Reception staff is not professional enough, calling reception from room is a nightmare, reception is mostly occupied and in a small area, SPA is very expensive and not professional at all, Beach bed is muddy, slippery and not good at all Pool bars serve only beverages, no snacks permitted!! No night entertainment!! 」

「Amazing service staff, very distinguished friendly service. Namely, Raggy and Mohammed at the pool bar, Hussein and Abdel Hamid at the beach service, Mahmoud and Gamil at the restaurant, all the staff was amazing. 」

「ビーチがしょぼい。ビーチと言えないような池のようなビーチである。 また、チェックアウト時に部屋まで荷物を取りに来ると言ってこなかったか。細かいところが甘い。」

「Overall, it was a great stay for disconnecting and enjoying the calm atmosphere those days.」