They requested a $500.00 damage deposit for a room that was already very damaged and dirty. I took photos as soon as we were in the room to prove damage was already there and showed them to the staff. When we went to checkout, the staff didn’t know how to deal with the booking through Expedia and wanted to add another payment to my card and were attempting to add the payment to the machine manually even though i showed them my online booking receipt. The manager eventually stepped in and let me leave. Also the room was super hot even after we turn the temperature way down. I had to soak towels with cold water, put them in the fridge, and change them out all night long while trying to sleep under them. The bathroom floor had hair and debris all over it. The beds flet like laying down on plywood with a bedcover over it. Suppose to be a non-smoking room and floor but the hallway had lingering smoke in it when we got off the elevator and there were burn marks on the tv stand in our room.
Lyn
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Hazel
家族旅行
2024 年 7 月 16 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were booked for three nights. When we arrived, they checked us in as usual. When we got to our room, it was hot. I called reception to ask why, and the lady said, ‘There’s no air conditioning. Would you like a fan?’ I said no, I need a room with air conditioning, or we can just move to a different hotel. The lady then said they would just give us a refund. The hotel lobby was dirty.
Hazel
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Mingxi
2024 年 6 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
Mingxi
2024 年 6 月に 1 泊滞在
4/10 (不満)
Marvin
出張
2024 年 5 月 30 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
No AC in the room. Room was hot couldn't sleep. no windows even to open. Bathroom wa dirty.
Marvin
2024 年 5 月に 2 泊滞在
4/10 (不満)
Anouar el
家族旅行
2024 年 5 月 16 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It is not a good hotel to stay in .
Anouar el
2024 年 5 月に 2 泊滞在
10/10 (非常に良い)
Lenie
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス
Its good
Lenie
2024 年 5 月に 1 泊滞在
2/10 (非常に不満)
graeme
2024 年 3 月 24 日
気になった点 : スタッフとサービス
graeme
2024 年 3 月に 2 泊滞在
6/10 (普通)
Donna
2024 年 3 月 7 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
It is so old and dated (in a terribly scary not busy/back alley). Not the “normal”lobby it was old/small/ dingy, drugs our front. I was worried. When I got to the room it was old/dated but clean enough. So I stayed. Would never stay again.
Donna
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Gabrielle
ペット同伴の旅行, カップルで旅行
2024 年 3 月 5 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I didn't feel safe at this hotel, especially having to walk my dogs at night. The front desk service was good, we went to the elevator and there was a pile of onion rings on the floor, the lights in the elevator were disgustingly dirty. We walked to our room regretting our choice for the weekend and our keys didn't work so at that point decided it was time to leave. We didn't stay and won't again.
Gabrielle
2024 年 2 月に 2 泊滞在
2/10 (非常に不満)
Lisa
家族旅行
2024 年 3 月 4 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Would not recommend
The beds were horrible, they have so many homeless people living there my
Kids couldn’t sleep because of all the noise and partying.
Screaming in the halls. Horrible beds. Bed bug covers at least. Gross and dirty
Lisa
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Gjergji
2024 年 3 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Dirty a very noisy environment
Gjergji
2024 年 3 月に 1 泊滞在
6/10 (普通)
Curtis、ValleyView
家族旅行
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス
The inn is very dated but the rooms are clean. The staff was very accommodating
Curtis
2024 年 3 月に 1 泊滞在
2/10 (非常に不満)
Michael
カップルで旅行
2024 年 3 月 3 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The pictures are not accurate of the property. Very dated. Tremendous noise from other rooms, drunk people in the halls, 2 nights in a row. Writing this at 4am as still not able to sleep due to the noise. Staff is very good and friendly, only good thing to say. Shower has very little pressure you may as well pour a cup of water over your head. We will never stay in this chain again. Unfortunately it was close to where we needed be.
Michael
2024 年 3 月に 2 泊滞在
4/10 (不満)
Dan
出張
2024 年 3 月 2 日
気になった点 : 設備とサービス、施設のコンディションと設備
The rooms condition was quite dated and many things in the room were damaged or broken including the thermostat and the tv. The room was clean and, despite the damage, tidy/well cared for. There was a lot of noise from other rooms and floors while trying to sleep.
Dan
2024 年 3 月に 1 泊滞在
8/10 (良い)
Katryna
2024 年 2 月 18 日
Katryna
2024 年 2 月に 1 泊滞在
8/10 (良い)
Embreetta
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Embreetta
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Paul
2024 年 2 月 3 日
Paul
2024 年 2 月に 1 泊滞在
6/10 (普通)
Bernice
家族旅行
2024 年 1 月 23 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
When booking I requested beds for 5 people. It put my transaction through. When we got there they told us we were only allowed 4 people per room.