6/10 (普通)
Kristi、Gladstone, Mi
2017 年 11 月 28 日
気になった点 : スタッフとサービス
Disappointed Kiddos
Upon arriving we had a very nice greeting from a younger female ~ very quick and easy checkin with a smile.
Room okay. Not the cleanest of rooms. The pool area closed down it’s water slide early due to lack of staffing. Was told it would open first thing in the morning at 8:00.
Kids raced down to pool area in the morning only to find out that they wouldn’t be opening the slide until 1:00 pm. Big bummer.
We then went to grab a quick bite for breakfast at 9:45. It closed at 10:00 so we had time. The lady working the breakfast looked at us and said “Are you eating?? Cuz we close at 10.” No smile, no greeting.. Not the most welcoming of staff members.
Overall, would probably not stay there simply because of the possibility of things not open for us to enjoy. Not reliable.
Kristi
2017 年 11 月に 1 泊滞在