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グランド イーストニアン ホテル & スイーツの口コミ

3.5 out of 5
グランド イーストニアン ホテル & スイーツ
140 Northampton Street, Easton, PA

口コミ

8.6

非常に良い

評価 10 - 1000 件の口コミ中 536 件が非常に良い" "
評価 8 - 1000 件の口コミ中 301 件が良い" "
評価 6 - 1000 件の口コミ中 86 件が普通" "
評価 4 - 1000 件の口コミ中 40 件が不満" "
評価 2 - 1000 件の口コミ中 37 件が非常に不満" "

9.0/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Jane

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms are enormous and comfortable. The location is ideal. I like everything about this hotel.
2024 年 5 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Kathleen

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The historical aspect of the property was very interesting and the property was beautifully restored. Great dining in walking distance.
2024 年 5 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Troy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is very clean and quiet. However, mattress need to be updated.
2024 年 5 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

tom

良かった点 : 清潔度、施設のコンディションと設備
Excellent stay!!
2024 年 3 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Kelen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice experience
2024 年 4 月に 1 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With PleasureSincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

CALEB

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn’t do much but good enough to stay for a night after touring around the city attractions.
2024 年 4 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Elizabeth

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Large rooms good supplies in suite. Mattress to sift for my needs.
2024 年 4 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With PleasureSincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Lou

2024 年 4 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Holland

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Leah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Steven

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Older building with charm. Excellent shower!!!
2024 年 4 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Eric

良かった点 : 清潔度、スタッフとサービス
In the midst of fitting put the hotel. Room was insane (in a good way) - 2 rooms, 2 queen beds, sleeper sofa, 2 tvs. Would definitely stay again.
2024 年 4 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Edgar

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice hotel
2024 年 4 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Laurie

良かった点 : 清潔度
2024 年 3 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 5 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Amanda

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
What a gem we stumbled upon! This is a historic building in downtown Easton PA. Great amenities the room was amazing! Clean a super spacious!
2024 年 4 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 (普通)

Donna

家族旅行
The mattress was very uncomfortable The breakfast was minimal
2024 年 3 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Kevin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Patrick

2024 年 3 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Rohit

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The suite was great. Spacious and had a pretty good view. The breakfast has a lot of room for improvement though.
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

4/10 (不満)

Khosro、Mission Viejo

出張
気になった点 : スタッフとサービス
I am a Expedia Gold member and booked an upper level room and was supposed to get upgraded at VIP hotels, well I got a 2nd level room which was very noisy as it faced the lobby area and had hard time sleeping at night.
2024 年 3 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Guest, we are sorry to hear about your bad stay with us, did you talk to anyone at the front desk? hoping that we can correct this for any future stay with us and hopefully we can make your next stay a better experience for you. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Kyashia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved my stay.
2024 年 3 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Wadhah

カップルで旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice suite. Spacious and welcoming
2024 年 3 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 (普通)

Greta

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
The Customer service was exemplary. Had a couple housekeeping issues. Rooms are very spacious, minimal furnishings and no decor in our condo. The lobby looks historical and decorated.
2024 年 3 月に 2 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 3 月 14 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

TIFFANIE

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property
2024 年 3 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

John

良かった点 : 清潔度、スタッフとサービス
Very clean and huge suite… great stay!
2024 年 3 月に 3 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Robert

2024 年 3 月に 1 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Linda

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Kids love the pool, perfect for the little one...
2024 年 3 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

lauren

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love it here!
The staff is amazing and hotel is gorgeous
2024 年 2 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Jessica

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No Early Check-in but Great Pool!
No early check in which is a huge drawback given the 4 PM check in time. Room was nice, new, but the heat ducts were only in 1 room. Seems like such a simple engineering flaw to fix. The pool was the highlight.
2024 年 2 月に 2 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 2 月 28 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Gregory

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 2 月 23 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Waleska

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Tiffany

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Historic property in a great town. Walkable to restaurants and shopping. Comfortable beds and convenient parking.
2024 年 2 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 2 月 19 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Gregory

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 2 月 14 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fast check in, Spacious room, comfortable bed! Hotel is beautiful. Walkable to everything!
2024 年 2 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Thomas

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 2 月 2 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

SEUNG KWON

出張
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Danny

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Tora

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
So clean. Liked secure building and parking lot.
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Tora

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The view from the top floor was amazing. Clean and friendly.
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 1 月 29 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Tora

2024 年 1 月に 4 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Kyashia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My favorite property to stay at. The heated salt water pool is my favorite as well as the spacious rooms. Sharon is also great, never unpleasant when I encounter her
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Gregory

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyons からの返信 (投稿日 : 2024 年 1 月 22 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front DeskMichael Lyons Grand Eastonian Suites Hotel

10/10 (非常に良い)

Matt

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel has a very unique and vintage appeal. We felt like we had stepped back in time. We intend to make this a regular stop on our yearly trip through this area.
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

4/10 (不満)

Stephanie

家族旅行
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

8/10 (良い)

Gregory

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Front Desk Michael Lyonsからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 (普通)

Mark

家族旅行
良かった点 : スタッフとサービス
Easy check in and friendly staff. However, the free breakfast isnlackluster and there was mold shooting out of the jet tub when first turned on. Not very clean.
2024 年 1 月に 1 泊滞在
Front Desk, Michael Lyonsからの返信 (投稿日 : 2024 年 1 月 10 日)
Good Morning Mark,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. With Pleasure,Sincerely,Front DeskMichael LyonsGrand Eastonian Suites Hotel

2/10 (非常に不満)

Devon

気になった点 : 客室の快適度
2024 年 1 月に 2 泊滞在
Russからの返信 (投稿日 : 2024 年 1 月 8 日)
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We have one night to stay in easton. And the room is full of roaches we left about 4 hours of the check it. Room 1003 was disgusting. They're staying in the carpet and it looked like I hadn't even been cleaned
2023 年 12 月に 1 泊滞在
Russからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for taking the time to let us know of the issue you experienced here at the Grand Eastonian. We have operated for fifteen years and never had a problem with these pests in the past. That said , we took, IMMEDIATE action and contacted our pest control company to investigate this to find out if a new problem has emerged, and if it has, we will ensure that it is taken care of promptly and effectively. Thank you again.

6/10 (普通)

Marcella

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
The suite was very spacious, however it was very cold and the best feature, the fireplace, did not work!! I had to turn on the oven and leave the oven door open to warm up the room!..
2023 年 12 月に 1 泊滞在
Russからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you for taking the time to write to us. We took your feedback and immediately resolved the issue. We look forward to making it up to you.

10/10 (非常に良い)

Suzanne

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel with unique cozy rooms! Altho I was expecting a bigger/better breakfast than what they had it was still good.
2023 年 12 月に 1 泊滞在
Russからの返信 (投稿日 : 2024 年 1 月 8 日)
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!