イーストレイク ホテル

「Seems like some kind of scam going on. I booked onExpedia. When I got to the hotel the person told me there was something wrong with "EXPEDIAs card" and I would have to pay out of pocket. So I have been charged by both companies. After talking to an EXPEDIA customer service rep. He started talking about the 3rd party they used to book my reservation and they have to contact the hotel to get my money back. I am a platinum member with EXPEDIA and this is a first. Hmmm. Something isnt...

「Staff was rude checking in.」

「It was quiet. The bed was comfortable. The staff was very friendly. However the elevator was a bit slow.」

「 Very friendly staff!」

「The Breakfast menu was all cold @ 6 am when it opened. The coffee was excellent. I have no complaints about the facility however someone dropped the ball in prep」

「.」

「Very clean. Staff was welcoming and informative. Parking was plentiful, but could use a few pothole fills. Didn't stay for breakfast although I'm sure it was fantastic. I would stay at thIs establishment again.」

「We were lucky to find an available room with it being race weekend. The staff was amazing, the room was clean, the bed was comfortable, the water pressure was awesome and the water temp was also good. The air was cold at first but through the night I wasn’t as cold. The hotel is old and needs a major update especially for the price. We felt safe and was in a great area. Honestly other than needed to be updated I can’t complain.」

「Super clean. Friendly staff. Great location」

「Breakfast was hot and plentiful. 」

「Upon my arrival I was greeted by Brenda, who was extremely kind and helpful. She checked me in and provided recommendations to the nearby restaurants and have me directions to the venue that I was in town for. My room was clean, spacious and accommodating to my needs. Overall, my visit was pleasant and I would definitely recommend others to this hotel.」

「Great food, great variety at breakfast; staff was top-notch; room was clean and neat, as was the rest of the property; plenty of free parking; great location.」

「Were pleased with all amenities」

「The room was perfect for my wedding celebration! The check in process was seamless and the staff was super friendly. I would book here again!! 」

「very nice indeed」

「Breakfast was great」

「Finally a best western with USB ports for charging! Nice enough room/bed」

「No bedding for trundle bed in room 」

「Great staff, clean rooms, breakfast options are pretty good & fresh.!」