2 か所のレストラン、朝食、ランチ、ディナーに営業 (地中海料理)

EHPリゾート&マリーナの口コミ

3.5 out of 5
EHPリゾート&マリーナ
295 Three Mile Harbor/Hog Creek Road, East Hampton, NY

口コミ

7.8

良い

評価 10 - 7 件の口コミ中 3 件が非常に良い" "
評価 8 - 7 件の口コミ中 2 件が良い" "
評価 6 - 7 件の口コミ中 1 件が普通" "
評価 4 - 7 件の口コミ中 0 件が不満" "
評価 2 - 7 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

6.4/10

スタッフとサービス

8.4/10

設備とサービス

9.6/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

8/10 (良い)

Erica

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Beautiful property and the cottages were clean, gorgeous, and comfortable. It was just hard to get in touch with anyone for service related issues. The restaurant on site, Si Si was amazing and the staff there went above and beyond!
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

theresa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
just what we were looking for ! perfect
2022 年 10 月に 1 泊滞在
Celiaからの返信 (投稿日 : 2022 年 11 月 5 日)
Theresa, we value your feedback and appreciate that your experience with us was perfect. Please come again, we enjoy having you here.

10/10 (非常に良い)

Valerie

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hampton retreat
Rooms are well appointed with cozy cottage vibe yet modern and clean . My only ask would be rooms should have one full length mirror. The property is beautiful, location amazing.
2022 年 9 月に 1 泊滞在
Celiaからの返信 (投稿日 : 2022 年 11 月 5 日)
Valerie,Thank you for your feedback and suggestion we appreciate your advice. Please come again we enjoyed having you here, we look forward to your visit on your next trip.

6/10 (普通)

Laura

気になった点 : スタッフとサービス
2021 年 11 月に 1 泊滞在

10/10 (非常に良い)

philippe

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful rooms and view
2021 年 10 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 10 月 4 日)
Thank you so much, please come back and visit us again.

8/10 (良い)

Jennifer

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
The hotel was very cute/charming and perfect for a girls weekend. The staff
2021 年 9 月に 1 泊滞在
Michaelからの返信 (投稿日 : 2021 年 10 月 4 日)
Thank you so much for staying with us, we hope you come back soon

2/10 (非常に不満)

宿泊されたお客様

小さなお子様連れの家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
This place needs to get their house in order. At about 2:30 on the day of check-in, I got a call saying check in was from 3:00-5:00 only, and we'd need to be there by 5 in order to get our room. Given we were driving in later from out of town, this was not going to be possible. After going back and forth with the receptionist, he agreed to stay until 7 to check us in, but seemed very put out by it. This put a damper on the trip from the get-go. At check-in, we were given basically no information about the resort or the surrounding area. When we told the manager about all this the next day, she was pretty horrified, and finally gave us the info we needed about the area (including that they have complimentary beach passes... I wish we knew that sooner, it would have saved us $50 and half an hour of driving). On the second day, we returned to our cottage to find that the maids had cleaned, but left the door unlocked. Luckily it seems like nothing was stolen, but it was a scary experience. Then we went to dinner at their restaurant, Si Si. After about 50 minutes at the table, our appetizer finally arrived... cocktail shrimp, which smelled terrible and were clearly spoiled. We told the waiter, paid for our drinks, and left. We would have mentioned all this at check-out, but the front desk was still empty at 8:30 (the manager had specifically told us that desk hour were 8AM-7PM). Overall, it's clear the people running EHP Resort have no idea what they are doing. AVOID!
2021 年 7 月に 2 泊滞在
EHP Resort Teamからの返信 (投稿日 : 2021 年 7 月 14 日)
Dear Anonymous - we are very sorry to hear your experience here at EHP Resort was not a pleasant one. We will be making improvements based on your comments and hope you will come back and give us a second chance.