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Crowne Plaza Düsseldorf-Neuss by IHG

4.5 star property
Travelers can enjoy a massage at the partner wellness studio or take in spectacular views from the rooftop lounge area at this eco-certified hotel

Choose dates to view prices

The Crowne Plaza Düsseldorf-Neuss, an IHG Hotel, offers a garden and scenic terrace for relaxation. Guests appreciate the rejuvenating spa treatments and nearby indoor pool at this upscale eco-certified property, which receives high marks for its excellent condition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
The current price is ￥12,661
￥13,547 total
includes taxes & fees
Apr 19 - Apr 20

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, River View

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

Premium Room, 1 King Bed, River View

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Located in Neuss, Crowne Plaza Düsseldorf-Neuss by IHG is connected to the convention center. St. Quirinus Neuss and Medienhafen are notable landmarks, and travelers looking to shop may want to visit Düsseldorf Christmas Market and Konigsallee. Looking to enjoy an event or a game? See what's going on at Mitsubishi Electric Hall or PSD Bank Dome. Visit our Neuss travel guide
Map
41460, NW, Neuss, Rheinallee 1

What's nearby

  • Konigsallee showing a city, a river or creek and modern architecture
    Konigsallee
    9 min drive - 6.6 km
  • Skyline cityscape of Dusseldorf, Germany. Aerial autumn view of Stockum commercial area.
    Messe Düsseldorf
    16 min drive - 13.5 km
  • Port of Neuss
    14 min walk - 1.2 km
  • Clemens Sels Museum
    4 min drive - 2.4 km
  • St. Quirinus Neuss
    4 min drive - 2.7 km

Getting around

  • Neuss Central Station
    6 min drive
  • Rheinpark-Center Süd Tram Stop
    9 min walk
  • Düsseldorf Intl. Airport (DUS)
    26 min drive

Restaurants

  • Hammer Blick
    8 min drive
  • QAWA Coffee
    8 min walk
  • Gelati Eiscafé
    8 min walk
  • My Lan
    4 min drive
  • Hammer Imbiss
    7 min drive

About this property

Crowne Plaza Düsseldorf-Neuss by IHG

Luxury hotel near Medienhafen
Located close to St. Quirinus Neuss and Düsseldorf Christmas Market, Crowne Plaza Düsseldorf-Neuss by IHG provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Coffee/tea in the lobby, newspapers in the lobby, and tour/ticket assistance
  • A banquet hall, a vegetable garden, and 14 meeting rooms
  • Guest reviews give top marks for the first-rate property condition
Room features
All 246 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and deep soaking tubs
  • 34-inch flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

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Mar 22 - Mar 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 19 per day)
  • Street parking available
  • Covered self parking on site (EUR 24 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 23 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • RIVERSIDE Bar&Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference center (43,056 square feet of space)

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1982
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.00 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23.00 per person
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Nearby parking fee: EUR 19 per day(164 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Dusseldorf Neuss
Neuss Dusseldorf
Swissotel Dusseldorf
Swissotel Dusseldorf Neuss
Swissotel Dusseldorf/ Hotel
Swissotel Dusseldorf/ Hotel Neuss
Crowne Plaza Düsseldorf-Neuss Hotel
Swissotel Neuss
Swissotel Duesseldorf / Neuss Hotel Neuss
Swissotel Dusseldorf Hotel Neuss
Swissôtel Düsseldorf Neuss Hotel
Swissôtel Düsseldorf Hotel
Swissôtel Düsseldorf Neuss
Swissôtel Düsseldorf
Crowne Plaza Düsseldorf Neuss

Frequently asked questions

Does Crowne Plaza Düsseldorf-Neuss by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Crowne Plaza Düsseldorf-Neuss by IHG?

As of Mar 19, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Düsseldorf-Neuss by IHG on Apr 19, 2026 start from ￥12,661, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Düsseldorf-Neuss by IHG pet-friendly?

Yes, Crowne Plaza Düsseldorf-Neuss by IHG allows dogs (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for EUR 24 per night. Limited spots are available.

What time is check-in at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Düsseldorf-Neuss by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Crowne Plaza Düsseldorf-Neuss by IHG located?

Situated on the riverwalk, this luxury hotel is 1.6 mi (2.6 km) from St. Quirinus Neuss and 2.3 mi (3.7 km) from Medienhafen. Konigsallee and Rhine Promenade are also within 6 mi (10 km). Rheinpark-Center Süd Tram Stop is 9 minutes by foot and Neuss Rheinparkcenter S-Bahn is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Düsseldorf-Neuss by IHG Reviews

8.2

Very Good

8.6

Cleanliness

7.2

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 44 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Laraine

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, good buffet breakfast, great location. Friendly staff and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Glen

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean and the breakfast was excellent.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. Great breakfast selection. Nice warm wine/punch in the lobby. Pool and Sauna were ok. Gym is small. Great area for Shopping and public Transport into the City.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities
Everything was perfect, excepted the dining room. It was very noisy.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mirka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Warm swimming pool. Very good breakfast. Recommend
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice stay at this Hotel in Düsseldorf-Neuss, big room, friendly service and a very good Restaurant
Stayed 1 night in Nov 2024
Verified

8/10 Good

J.

Liked: Cleanliness, staff & service
Nice people, good and clean rooms, good breakfast
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service with excellent facilities, big plus for the pool
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Eliscia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful, got a free upgrade to a lovely room over looking the river. Food was incredible, definitely recommend and would stay if we were here again
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The room was spacious and quiet. Breakfastbuffet is one of the most extensive ones I have ever had at a hotel. Only negative point of our stay was that the lock on our door wasn't functioning properly and we had trouble opening and closing the door. A nice lady from the housekeeping staff helped us enter again when the doorlock showed a green light but it still did not unlock. Düsseldorf center is easily reachable by bike or public transport.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities
The area being quiet was a big plus and being on the Rhein river gave the room a fantastic view. The room size was brilliant and the staff were wonderful, couldn't have asked for much more.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Hsiangchih Stacey

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Clean hotel in a nice quiet area by the river. Unfortunately room had several issue of broken equipment and uncomfortably narrow shower.
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

Felix

Liked: Staff & service
Disliked: Property conditions & facilities
Old hotel with antiquated and worn out rooms / amenities. Cleanliness could be improved. Staff was friendly and helpful for the most part.
Stayed 2 nights in Apr 2025
Verified

8/10 Good

kiarash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitnes, Sauna and the pool were really clean and amazing
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay during our time at the Euros!

The facilities were very nice, the staff were friendly, and the breakfasts were great. They even gave out complimentary ice creams during the 29°C weather, which was a nice touch. I'd recommend this hotel. Danke!!
Stayed 5 nights in Jun 2024
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location by the River

Nice location by the River. Restaurant staff were very good……as were any staff we interacted with. Food was extremely expensive, and poor selection of vegetarian options……but the food we did have was very tasty…..the serving staff were excellent.
Stayed 3 nights in Jan 2024
Verified

6/10 Okay

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wrong pictures (dining) there are no restaurants

nice and clean hotel. the room was nice but cold. there are pictures on Hotel .com. of there a restaurants . with you can sit at the bar and for the use and pizza?? it's not cozy right .. I'm disappointed…🌟
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Saska

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing weekend trip. I need to say, restaurant manager gave us free coffee, even thou we didn’t pay extra for breakfast, and also he brought us some sweets to have with coffee, all free of charge! Such a nice gesture that made our stay even better :)
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Fadi

Liked: Cleanliness, staff & service, amenities
Good in every level. I upgraded to king size bed for more comfortable, I was surprised that the have 2 toddlers duvet covers! Which is very weird and uncomfortable.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, property conditions & facilities
It was great!!
Stayed 11 nights in Dec 2025
Verified

10/10 Excellent

Yassin

Liked: Cleanliness, staff & service, amenities
Amazing hotel! Clean and modern luxuries facility
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Hotel war super !
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Muhammad

Liked: Cleanliness, amenities, property conditions & facilities
Cleaning is good but there’s no facilities of 4 stars hotel No slippers No toothbrush paste
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel, outside the center

Everything was good. I paid for a superior room that was not available, but that's okay. Everything else was v good
Stayed 2 nights in Sep 2025