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Best Western Comfort Business Hotel

4.0 star property
Pet-friendly hotel with free parking connected to the convention center in Neuss

Choose dates to view prices

Connected to the convention center, the Best Western Comfort Business Hotel offers productivity and convenience. Enjoy a 24-hour business center, on-site shopping, a coffee shop, and practical services like dry cleaning and local meal delivery.

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Room service
  • Pet friendly
  • Housekeeping
The current price is ￥14,651
￥15,677 total
includes taxes & fees
Dec 5 - Dec 6

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, individually furnished, desk

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Hypo-allergenic bedding, down comforters, individually furnished, desk

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Hypo-allergenic bedding, down comforters, individually furnished, desk

Deluxe Room, 2 Twin Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (with Sofabed)

Superior Room, 1 Queen Bed (with Sofabed) | Hypo-allergenic bedding, down comforters, individually furnished, desk

Superior Room, 1 Queen Bed (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2025
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
41460, NW, Neuss, Hammer Landstr. 89

What's nearby

  • Marina Düsseldorf - 8 min drive - 6.2 km
  • Konigsallee - 9 min drive - 7.6 km
  • Rhine Promenade - 10 min drive - 8.2 km
  • Marktplatz - 10 min drive - 8.5 km
  • Messe Düsseldorf - 13 min drive - 9.9 km

Getting around

  • Neuss Holzheim Station - 8 min drive
  • Langemarckstraße Tram Stop - 9 min walk
  • Düsseldorf Intl. Airport (DUS) - 23 min drive

Restaurants

  • ‪Bao Anh Deluxe - ‬10 min walk
  • ‪QAWA Coffee - ‬8 min walk
  • ‪Gelati Eiscafé - ‬8 min walk
  • ‪Bienefeldzelt - ‬14 min walk
  • ‪Erciyes - ‬17 min walk

About this property

Best Western Comfort Business Hotel

Upscale hotel remodeled in 2025 and located near Marina Düsseldorf
Located close to Rhine Promenade and Marktplatz, Best Western Comfort Business Hotel provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a bar.
Additional perks include:
  • Free self parking, plus extended parking (surcharge)
  • Buffet breakfast (surcharge), RV/bus/truck parking, and a computer station
  • Multilingual staff, a banquet hall, and a front-desk safe
Room features
All 75 individually furnished rooms have perks such as 24-hour room service and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with hair dryers and shampoo
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and electric kettles

Similar properties

Hypo-allergenic bedding, in-room safe, laptop workspace, blackout drapes

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  • Pool
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  • Pet friendly
  • Free WiFi
8.0 out of 10, Very Good, 1,002 reviews
The price is ￥12,272
￥13,131 total
includes taxes & fees
Nov 23 - Nov 24
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Extended parking on site (EUR 5 per day)
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • On a river
  • Outdoor entertainment area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2000
  • Renovated entire property - February 2025
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Extended parking fee: EUR 5 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

CB Comfort Business
CB Comfort Business Hotel
CB Comfort Business Hotel Neuss
CB Comfort Business Neuss
Comfort Business
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Neuss
Best Western Comfort Business
Best Western Comfort Business Hotel
Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel
Best Western Comfort Business Hotel Neuss
Best Western Comfort Business Hotel Hotel Neuss

Frequently asked questions

Is Best Western Comfort Business Hotel pet-friendly?

Yes, Best Western Comfort Business Hotel allows dogs (limit 2 total). There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Best Western Comfort Business Hotel?

As of Nov 11, 2025, prices found for a 1-night stay for 2 adults at Best Western Comfort Business Hotel on Dec 5, 2025 start from ￥14,651, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Comfort Business Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Best Western Comfort Business Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Comfort Business Hotel?

Check-out is at 11 AM.

Where is Best Western Comfort Business Hotel located?

Situated near the airport, this hotel is within 6 mi (10 km) of Marina Düsseldorf, Marktplatz, and Rhine Promenade. Konigsallee and Mitsubishi Electric Hall are also within 6 mi (10 km). Langemarckstraße Tram Stop is 9 minutes by foot and Rheinpark-Center Süd Tram Stop is 9 minutes.

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Best Western Comfort Business Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 31 out of 134 reviews
Rating 8 - Good. 49 out of 134 reviews
Rating 6 - Okay. 32 out of 134 reviews
Rating 4 - Poor. 15 out of 134 reviews
Rating 2 - Terrible. 7 out of 134 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Samiksha

Liked: Cleanliness, staff & service
Disliked: Amenities
Property and Staff are 10 Stars Negative - no air conditioning, no lunch/ dinner dining.
Stayed 2 nights in Aug 2024

10/10 Excellent

Edina

Liked: Cleanliness, amenities, property conditions & facilities
Schönes Hotel mit sehr gutem Preis-Leistungsverhältnis. Gutes Frühstücksbuffet und gratis Parkplätze sind ein großer Vorteil.
Stayed 2 nights in Nov 2025

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr sauber, ruhig und ausreichend groß. Das Frühstück war absolut ausreichend und das Personal sehr freundlich. Kostenlose Parkplätze sind in ausreichender Menge vorhanden. Wir würden jederzeit dort wieder übernachten.
Stayed 2 nights in May 2025

10/10 Excellent

Willy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay for a few day

Nice and clean, staff spoke good english. Just a decent hotel to stay in for a few days for whatever reason!
Stayed 3 nights in Apr 2025

2/10 Terrible

Ian

Disliked: Property conditions & facilities, room comfort

Stay away!

very basic hotel, no restaurant (misleading description given). Had to ask multiple times for fresh towels, coffee, milk, sugar etc as the maid kept forgetting to replace. Very noisy outsound during the night. Drunks seems to congregate outside. Bottle of water €6:50, which is a disgrace. Beakfast very basic, with little seating area. Definitely wont be staying again, worse hotel. I've stayed in during my visits to Dusseldorf.
Stayed 4 nights in Mar 2025

6/10 Okay

eugenio

Disliked: Amenities, property conditions & facilities
busines hotel
Stayed 11 nights in Jan 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
alles super. Frühstück ok
Stayed 2 nights in Dec 2024

8/10 Good

Miroslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Hotel mit freundliches Personal. Bin sehr zufrieden
Stayed 2 nights in Nov 2024

8/10 Good

Toshikazu

Liked: Cleanliness, staff & service, property conditions & facilities
Good enough for business trip
Stayed 1 night in Oct 2024

10/10 Excellent

Klaus

Liked: Cleanliness, property conditions & facilities
Convenient location!
Stayed 7 nights in Jul 2024

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Si vous n’êtes pas véhiculé, oubliez cet hôtel ! Pas de restaurant pour un hôtel 4 étoiles situé dans une zone d’entreprise / entrepôts
Stayed 5 nights in Jan 2024

10/10 Excellent

LIZICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and hospitable. Excellent breakfast, varied and tastefully prepared. Staff from the kitchen and housekeeping are very polite , friendly and helpful. The room was spacious, with high ceiling and large windows. Very nice stay.
Stayed 5 nights in Nov 2023

8/10 Good

Shannen

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a decent budget hotel to stay overnight. Free and sufficient parking space. The staff at the breakfast was super friendly and very nice to our kids!

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Hotel und das Frühstück war super reichlich Auswahl
Stayed 1 night in Jan 2023

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens
Stayed 2 nights in Sep 2022

10/10 Excellent

Graham Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with tram stop reasonably nearby. No local shops i could find. Good breakfast and helpful staff. Limited hotel facilities.
Stayed 2 nights in Jun 2022

6/10 Okay

Moussa

Liked: Cleanliness

Not that much comfortable

We were 2. My room did not have lights and I was told to wait for next day. I had to use toilets lights. Bathroom needs to be refurbished
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything perfect but no internet

It was a good hotel, well equipped, solid breakfast. But you don’t get an Internet connection. At least not after 8pm. In the afternoon 4pm it works perfectly, later you can still connect to the WiFi but won’t get no internet access, which wasn’t really great being on a business trip.
Stayed 2 nights in May 2022

6/10 Okay

Martin

Liked: Cleanliness, staff & service, room comfort

Zu teuer

Zu teuer finde ich....
Stayed 2 nights in Nov 2021

2/10 Terrible

Hedde

Disliked: Staff & service, room comfort

Not what I am used to from Best Western.

No one at the hotel to check us in for over 30 minutes. There was one towel, and one shower towel for 2 people in the room. I had reserved a room with a king size bed. The room only had a queen size.
Stayed 1 night in Jul 2021

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr guter Business Aufenthalt

Aufenthalt sehr gut - gutes Hygienekonzept- sehr gutes Preis Leistungsverhältnis. Saubere Zimmer - gutes Frühstück- was will man mehr. Alles was für mich wichtig ist. Ich komme, wenn sich die Möglichkeit bietet, wieder.
Stayed 1 night in Jul 2021

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel Super Service sehr zu empfehlen

Der Aufenthalt im Hotel war hervorragend. Der Herr an der Rezeption ausgesprochen freundlich und hilfsbereit. Das Zimmer war sehr sauber und groß. Betten bequem. Checkout war sehr zügig und freundlich. Frühstücken konnte ich leider aus Zeitgründen nicht. Ich werde sicher wieder in dem Hotel übernachten wenn ich beruflich in der Nähe bin.
DOPPELZIMMER
Blick aus dem Hotelzimmer
Parkplatz vor dem Haus
Stayed 1 night in Mar 2021

2/10 Terrible

Jens

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Dårlig hotel.

Ingen rengøring af værelset under hele opholdet. Dårlig morgenmad vi fik ikke hvad vi bestilte. Meget larm om natten fra rangereng af godstog. Aldrig mere dette hotel.
Stayed 4 nights in Jul 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
erg afgelegen en erg veel geluid om het hotel.
Stayed 1 night in Jul 2020