Duruma Vacations from ￥141,402

Really bad front office staff. Did not want to give me early check in despite three nights of confirmed booking despite i being tired from the night flight. Asked money and bargained and finally allowed the early check in on hefty payment when earlier they said if the room is available they will give early check-in at no cost. Terrible guest management by the front office. Avoid the hotel.

Staff were excellent

I have stayed at the Rand many times, previously called the Coral. Solid common spaces, rooms on par for pricing and breakfast is adequate for a hotel of these level. The only disappointment over the years has been the garbage smell in the lower level pool and gym area. Needs to be better vented as it is a serious negative.

Very friendly staff