Find Hotels with Free Parking in Durham, NC

"I had reserved the room well in advance. I even requested an early check-in at 1 PM and agreed to pay the $30 additional fee. When I arrived at the hotel around 2 PM, I was told by an extremely rude front desk staff that the room is not ready. The parking lot had a lot of potholes. The room I got was not good. The shower was very hard to open and leaking when opened. There was no shower gel, body wash, face wash, soap etc. Bath towels were not provided. Some of the lamps in the room didn't have shade and the bulbs were open. The A/C unit in the living room was not connected, and I didn't realize I had to connect the unit to the power. One saving grace was the breakfast. Even though it was not the best, it was pretty decent. Overall, I felt like the property was falling apart and needed a lot of maintenance."

"Overall, the general condition and staff are fine during our stay. However, the light above the mini bar where is coffee maker is located was out-off order, and still not replaced regardless several repeated inquiries for repair. Basic room service is only upon request. "

"This feels more like a highway motel. It needs refurbishment urgently. The breakfast is horrible: felt like powdered scrambled eggs - in paper plates. Old carpets. Smell in rooms. And they charge for giving you the room check-in at noon even when they have availability."

"The property had a good layout, parking and a nice looking pool and hot tub. However, the gym inadequate and consisted of a poorly functioning treadmill, one other small piece of equipment and a few hand weights. No mats. The staff was limited, but was polite and accommodating. The only breakfast an available was a $12 per person buffet, no coffee in the lobby and no restaurant otherwise. There was a bar open Saturday night. It appeared that property hadn’t been updated or maintained in years. In our room the carpet was old, one of the 2 sinks had a nonfunctional hot water handle, that fell off in my husband’s hand. The shower curtain rod was bent and coming loose from the wall. One of the electrical outlet covers was loose dangling from the wall. "

"We had 2 rooms and the ceiling sprang a large Waterleak. When called they wanted us to wait until the next morning and we had to call the Fire Department. At 3am we were granted another room."

"Totally enjoyed our stay. Would definitely stay again and recommend it to everyone!"

"Did not eat breakfast. No USB plugs anywhere in room."

"The staff didn't have the support they needed. We came to breakfast at 0930 but were told we could place one order because the cook didn't have time, as she was the only person and couldn't make pancakes and clean. The pool was supposed to be open but remained closed for the weekend. Otherwise, the staff were courteous and kind, from the front desk to the wait staff to maintenance and house cleaning."

"They provide the bare minimum. Don’t clean up the rooms during your stay, don’t freshen up the room either. If you happen to need an extra towel you have to go to the lobby to try to get one. Breakfast ran out before ten am. It felt like a hostal in a third world country. Definitely overpriced for the service provided."