good location just by the beach and room has great view of beach to watch sunrise
宿泊されたお客様
2023 年 6 月に 2 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Jeffrey
2026 年 1 月 4 日
良かった点 : 清潔度、スタッフとサービス
The cover thing about the hotel was the location. Great view of the beach and ocean and easy to walk e everywhere. Room was close to the pool and parking was free and easy. The shower leaked through the bottom by the door. People by pool woke us at 3:00 am one night not a 5 star hotel but I’d stay there again. Not expensive. Nice staff
Jeffrey
2025 年 12 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
livewired public
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing place
It was a great experience at The Palace Hotel. Staf is great , special mention to Xolile and Shouga .
Thank you for having us and see you soon
livewired public
2024 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
livewired public
2024 年 5 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing place
It was a great experience at The Palace Hotel. Staff is great , special mention to Xolile and Shouga .
Thank you for having us and see you soon
livewired public
2024 年 5 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jonathan
2024 年 4 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was really nice! The staff was super friendly and helpful and it has great onsite amenities such as a day spa, pool, and pretty decent dining. The area around is a little sketchy but Durban is on the more developing side of living.
Jonathan
2024 年 4 月に 2 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Frank
2024 年 1 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place by the beach.
The hotel is right on the beach with excellent access to it and a great view.
The beach is very busy and can be noisy, so maybe not the best place if you’re after a quiet get away.
But, if you want a hopping place, it’s that.
VERY helpful people who went out of their way to make sure our stay went well.
Frank
2024 年 1 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
PULE
2025 年 10 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
No
PULE
2025 年 9 月に 3 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Jann
2025 年 10 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Das Hotel ist recht in die Jahre gekommen. Die Fenster sind nicht dicht, man hört alles von draussen. Die Einrichtung und Möbel sind sehr alt. Das Sauberhalten durch dies sehr schwierig. Wir hatten eine Wäschereiauftrag erteilt, die Wäsche wurde dann wieder in unseren Beutel zurückgestopft, wir wurden auch unfreundlich darauf hingewiesen, dass wir diese schon längstens hätten holen müssen (sie haben uns versucht im Zimmer zu erreichen, jedoch niemand habe abgenommen, einen Zettel zu hinterlegen oder so ist ihnen aber nicht in den Sinn gekommen). Grundsätzlich ist der Service sehr langsam und unaufmerksam.
Dinge auf der Karte waren nicht verfügbar z.B. Weinkarte.
Jann
2025 年 10 月に 5 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Errol
2023 年 2 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were in Durban for a junior tennis competition. So there were a few of us staying at the hotel.
I had read the reviews about staff friendliness; but I suspected that they might be slightly untrue, given that the reviews were always so good.
Oh my god - the staff are amazing. I have stayed in some of the best hotels in the world - and the friendliness and helpfulness of the staff is just as fantastic.
Yes - sure - there are more presentable parts of the beach further north up the coast - that is probably true - however, this area is just fine. Much more exciting. Much more in touch with the locals. And the hotel could not get closer to the beach. In fact - I think it is the closest hotel to the beach, in the whole of Durban.
And all the rooms have sea views. And because the hotel literally looks onto the promenade - if you love watching people, you will not get bored at looking out of your window for hours on end watching the activity below.
On top of it all - great restaurant and room service in house. Plus some more places to eat just minutes away. And having a full kitchen in the room is also a massive bonus.
We can't wait to go back in a few months time.
Errol
2023 年 1 月に 14 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Edson
2022 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff was very friendly and my apartment was very clean. The staff is very professional
Edson
2022 年 2 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Gary
2022 年 2 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Although the facilities and the room are great, it is the staff that made our stay. Nothing was ever too much and always eager to assist. Friendly and knowledgeable, have already recommended to my daughter who is visiting Durban in a month’s time.
Gary
2022 年 1 月に 5 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Alpheus
2022 年 2 月 3 日
良かった点 : 施設のコンディションと設備
気になった点 : 客室の快適度
Great place with great views
The hotel is nice and clean but the rooms are a little small. TV was intermittent.
Alpheus
2022 年 1 月に 3 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Marina
2022 年 1 月 18 日
気になった点 : 清潔度、施設のコンディションと設備
The images online are deceiving. This property is deteriorating. Very very old and outdated. Not worth it considering that one can stay at a better hotel in a different area at about the same price!
Marina
2022 年 1 月に 2 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2022 年 1 月 16 日
気になった点 : 清潔度、スタッフとサービス
Not worth the price
Hygiene standards were pathetic.
The rooms had a damp smell.
宿泊されたお客様
2022 年 1 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Fatima
2021 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great
Fatima
2021 年 8 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2021 年 8 月 13 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Not too thrilled
The room and staff itself were great however, as daily cleaning service was not provided due to covid, we had to request for cleaning service at the start of our stay. In total I must have asked about 7 times for room cleaning, and when I called reception to find out why my room was not made up, they informed me that my room was not on the list despite me asking for cleaning over 5 times. Apart from that, when I called reception, 3 different people gave me 3 different times for when room cleaning commences.
Wi-Fi did not work in my room for the duration of my stay.
As the booking website classified The Palace as self-catering, I brought along my own food, however my room did not have a microwave and I had to go down to the hotel kitchen each time to warm my food-before 7pm as the kitchen closed at that time.
I was not happy
宿泊されたお客様
2021 年 8 月に 4 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2021 年 5 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Not the best stay
There wasnt enough parking and the door to the apartment wasnt easy to lock.i also had issue with my breakfast as my booking was done with breakfast but i had to go to the reception twice for them to give me access to breakfast as it was not reflecting on the hotels system.
宿泊されたお客様
2021 年 5 月に 1 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
宿泊されたお客様
2021 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unknown delight
This location is one of the unknown gems on the Durban coastline. Boasting a 4 star rating they live up to the hype. The staff are extremely friendly, the units are clean and have an amazing view. Their in house restaurant are efficient and an excuse to stay in. Definitely recommended
宿泊されたお客様
2021 年 3 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
宿泊されたお客様
2021 年 3 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good experience and will visit again
I think the bathroom could do with improvement by having a new toilet seat fitted and the towel rail could be better placed as it is in the way whilst showering. Maybe a smart TV with Netflix would be a nice improvement to the room as well. However all in all it was a good experience because the staff are so friendly and welcoming and I’ll definitely stay at the Palace again.
宿泊されたお客様
2021 年 3 月に 3 泊滞在
宿泊者限定の口コミ
10/10 (非常に良い)
Jowairiyya
2021 年 2 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing stay :)
it was a truly amazing stay, everyone was so kind from the beginning till the end of the stay. we ended up going fishing and the restaurant allowed us to keep our fish in the freezer till it was time for us to leave. when we asked for the room to be cleaned / towels to be changed everything was done on spot. the thing that made us the most comfortable is the fact that we felt safe during the whole stay , with this whole covid-19 story , there was senatiser available throughout the hotel. thank yous so much for making us feel at home. we miss it already.
Jowairiyya
2021 年 2 月に 7 泊滞在
宿泊者限定の口コミ
6/10 (普通)
Asad
2020 年 9 月 30 日
気になった点 : スタッフとサービス、客室の快適度
The place was clean and decent, however we had to make numerous calls to reception to sort out a whole lot of issues which included cleaning of the rooms that was decided on check in, fixing of the air conditioner, toilet leaks, noisy neighbors etc. Overall it was a disappointing experience.
Asad
2020 年 9 月に 5 泊滞在
宿泊者限定の口コミ
2/10 (非常に不満)
Dawn
2020 年 9 月 29 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Renovations
Cleanliness, zero. No cleaning happened during my week stay due to Covid apparently. That place is more of a backpackers than anything. Renovations. Renovations Renovations
Dawn
2020 年 9 月に 5 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2020 年 2 月 19 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff were great and very helpful and the location was good however the hotel needs updating and has cleanliness issues. The windows in our room were filthy which kind of takes away from the ocean view. We saw cockroaches in the hotel but not in our room luckily. The shower was terrible, the shower head either sprayed too far and soaked the bathroom or if you tilted it it would fall on your head. The grip mat in the bath was also dirty and there was a clothes line type thing in the shower that was moody/mildewy. The bathroom sink was also clogged and drained very slowly.
宿泊されたお客様
2020 年 2 月に 3 泊滞在
宿泊者限定の口コミ
4/10 (不満)
宿泊されたお客様
2020 年 2 月 15 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff were great and very helpful and the location was good however the hotel needs updating and has cleanliness issues. The windows in our room were filthy which kind of takes away from the ocean view. We saw cockroaches in the hotel but not in our room luckily. The shower was terrible, the shower head either sprayed too far and soaked the bathroom or if you tilted it it would fall on your head. The grip mat in the bath was also dirty and there was a clothes line type thing in the shower that was moody/mildewy. The bathroom sink was also clogged and drained very slowly.
宿泊されたお客様
2020 年 2 月に 3 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Rono
2020 年 1 月 23 日
良かった点 : スタッフとサービス、設備とサービス
I loved the location and view from our room. The hotel gets a few things right but the rooms are needing a refresh. Feels old and grubby. Staff is lovely and attentive. Parking onsite is super inexpensive. Food at hotel restaurant is decent as well.