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ラッフルズ ザ パームの口コミ

ラッフルズ ザ パーム
West Cresent, Palm Jumeirah, Dubai

口コミ

9.4

最高に素晴らしい

評価 10 - 60 件の口コミ中 49 件が非常に良い" "
評価 8 - 60 件の口コミ中 7 件が良い" "
評価 6 - 60 件の口コミ中 0 件が普通" "
評価 4 - 60 件の口コミ中 3 件が不満" "
評価 2 - 60 件の口コミ中 1 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.2/10

設備とサービス

9.6/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

nicolas

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
J'ai apprécié l'hôtel, son emplacement et le personnel très gentil. Cependant, c'est dommage qu'il n'y ait pas de personnel parlant français, italien ou espagnol, seulement anglais. De plus, nous n'avons pas eu de chance car nous étions là lors des inondations de Dubaï et nous regrettons de ne pas avoir été prévenus de ne pas quitter l'hôtel. Nous sommes partis en ville et nous nous sommes retrouvés bloqués, ce qui nous a obligés à louer une chambre supplémentaire dans un hôtel en ville. Par conséquent, nous avons dû payer une nuit supplémentaire sans aucune indemnisation.
2024 年 4 月に 9 泊滞在
Aaron Kauppからの返信 (投稿日 : 2024 年 4 月 24 日)
Cher Nicolas, Nous vous remercions d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié notre hôtel, son emplacement et notre personnel. Nous sommes désolés pour les inconvénients rencontrés en raison du manque de personnel parlant français, italien ou espagnol. En ce qui concerne les inondations, veuillez noter que la sécurité de nos clients est notre priorité et nous regrettons tout malentendu. Votre retour est précieux, et nous prendrons des mesures pour améliorer nos services. Cordialement, Aaron KauppManaging Director

10/10 (非常に良い)

Camille

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Aaron Kauppからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Camille,Thank you for sharing your experience with us on Expedia. We are so glad that you had a remarkable time, and we look forward to hosting you again.Sincerely,Aaron KauppManaging Director

10/10 (非常に良い)

ROZINA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful hotel property
2024 年 2 月に 1 泊滞在
Aaron Kauppからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Rozina, Thank you for your kind words about our beautiful hotel property. We are delighted that you enjoyed your stay with us and hope to host you again soon.Sincerely, Aaron KuappManaging Director

8/10 (良い)

Temitope

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful and they make us check in early
2024 年 4 月に 1 泊滞在
Aaron Kauppからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Temitope, thank you for your kind words. We are delighted to hear that you found our hotel beautiful and appreciated the early check-in service. We look forward to welcoming you back soon. Sincerely, Aaron KauppManaging Director

10/10 (非常に良い)

Julie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Raffles the Palm is an elegant oasis in the high rise jungle of Dubai. The staff, with without exception, are efficient, friendly and keen to make your stay perfect - particularly the concierge team and Ezekiel’s smile always brightened our day. Being on the Palm means attractions need a bit more travel but taxis are plentiful and reasonable and the reception team sort this for you quickly. Food all excellent quality with lots of choice. Only minor niggle would be that full room housekeeping missed a couple of days as despite being out most of the day access was required when we wanted to use the room.
2024 年 2 月に 6 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Julie,Thank you for taking the time to share your feedback on your recent stay at Raffles The Palm Dubai. We truly appreciate your kind words about our elegant oasis in the bustling city of Dubai.We are delighted to hear that our staff, particularly the concierge team and Ezekiel, made your stay memorable with their efficient and friendly service. We will make sure to pass on your compliments to them.We understand that the location of our property on the Palm may require a bit more travel to reach attractions. However, we are pleased to hear that our reception team was able to assist you with arranging taxis promptly.Thank you for bringing the issue regarding housekeeping to our attention. We apologize for any inconvenience caused. Your feedback has been noted, and we will take it into account to improve our service.We hope to welcome you back to Raffles The Palm Dubai in the future.Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

Janine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Janine,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon. Regards,Ayman GharibManaging Director

8/10 (良い)

London

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’ve stayed at this property before and loved it. Sadly this time it didn’t meet my expectations. The indoor pool where I used to unwind and relax is now full of young children and people waiting for their rooms! The food is not as good as it was and it has become a lot more expensive- not worth it. Maybe off season is best for this hotel. Rooms are lovely and spacious, staff good. Check out was slow and stressful, almost missed my flight but they did comp me a hotel car to rush.
2024 年 2 月に 3 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 2 月 19 日)
Dear London,Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a returning guest and we apologize for not meeting your expectations during your recent stay.We are sorry to hear that the quality of our food did not meet your expectations and that you found it to be more expensive than before. Your comments are valuable to us and we will consider them as we continuously review and improve our dining offerings.We appreciate your kind words about our lovely and spacious rooms as well as our good staff. Your compliments will be shared with the team.We apologize for the slow and stressful check-out experience you had. We are glad that we were able to assist you by providing a complimentary hotel car to help you reach the airport on time.Thank you once again for your feedback. We value your patronage and hope to have the opportunity to welcome you back in the future.Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

Adam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Incredible service and decor
2024 年 2 月に 1 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Adam,Thank you for your kind review. We appreciate your positive feedback on our service and decor. Your satisfaction is our utmost priority. We look forward to welcoming you back in the future. Sincerely, Ayman GharibManaging Director

10/10 (非常に良い)

Yemoon

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 2 月 15 日)
Dear Yemoon,Thank you for your fantastic rating on Expedia. We are delighted that you had an amazing time with us. We hope to welcome you back soon at Raffles the Palm Dubai.Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

Samer

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel has luxurious interior and amazing attention to details. The service and staff were outstanding. Having a personal butler was an amazing experience!
2024 年 2 月に 3 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Samer,Thank you for taking the time to share your experience at Raffles The Palm Dubai. We are delighted to hear that you found our hotel to have luxurious interiors and exceptional attention to detail. Our team takes great pride in providing outstanding service. We are thrilled that you enjoyed the personalized experience of having a personal butler. We appreciate your kind words and hope to welcome you back soon.Sincerely,Ayman Gharib Managing Director

10/10 (非常に良い)

Robyn

2024 年 1 月に 6 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Robyn,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 (非常に良い)

Jose、Lawrenceville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastics rooms beautiful place pool and beach highly recommended
2024 年 1 月に 1 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Jose,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 (非常に良い)

Pavel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 5 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Pavel,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 (非常に良い)

Roger

2024 年 1 月に 2 泊滞在
Ayman Gharibからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Roger,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 (非常に良い)

Cindy、Oakville

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed in this hotel for five days, from Dec 7-12, 2023. Those five days were heavenly. The resort was palatial and gorgeous, our room was clean and spacious, with a high ceiling and a huge balcony facing the ocean. The room came with a butler (Isuru), who advised us daily what was happening that day. He took care of everything. All we needed was to tell him what we needed. The ground was big, with a nice landscape and lots of deck chairs and cabanas, around the pool and facing the ocean. We booked a club-level Deluxe King room, which included daily breakfast, light lunch, English tea, plus happy hour. Check-in and check-out were on level 6, where the club lounge was located. There were two restaurants inside the hotel: A Japanese restaurant called Matagi and an Italian restaurant called Piatti by The Beach. We only had the chance to try Matagi and we loved it. The food was delicious and creative. Everyone we met in the hotel was friendly and helpful. Special thanks go to Anelka. There wasn’t anything he couldn’t help us with. Sheikh, who supervised the butler team and the club lounge, was most helpful. When he found out we had to check out at 1 PM but our plane didn’t leave till 1:30 AM the next morning, he changed it to 5 PM. The support, empathy, and spirit from Sheikh set this hotel apart from all the 5-star hotels we had stayed with. He and this hotel will always stay in our hearts. Cab ride to the airport was about AED120, to the pier was about AED 67-90.
2023 年 12 月に 5 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 12 月 20 日)
Dear Cindy,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay from your arrival to departure and loved every aspect of your experience with us. Thank you for mentioning your butler, Isuru, Anelka and Sheikh - who all made your stay extra special.We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

Lars

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2023 年 11 月に 1 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Lars,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

Sakbe Rahman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 11 月に 4 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Sakbe Rahman,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

FIKRA

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay,absolutely beautiful hotel,attentive staff and amazing food! Thank you!
2023 年 11 月に 5 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 11 月 27 日)
Dear Fikra,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and loved every aspect of it from your arrival to your departure.We look forward to welcoming you again soon. Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

Caroline

2023 年 11 月に 1 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 11 月 15 日)
Dear Caroline,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

4/10 (不満)

Ilya

2023 年 10 月に 5 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Ilya,Thank you for sharing your feedback with us. We truly apologize that your experience was below expectations.Our team at Raffles The Palm Dubai is constantly looking at ways to improve our standards of service. Meanwhile, I do apologize on behalf of the team and assure you that I will be working with them to address the feedback you have shared.Sincerely,Ayman GharibManaging Director

10/10 (非常に良い)

constantine

2023 年 10 月に 2 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Constantine,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcoming you again soon.Kind RegardsAyman GharibManaging Director

10/10 (非常に良い)

Claire

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful short break, fantastic staff and made to feel very welcome.
2023 年 9 月に 3 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Claire,Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and that my team made your experience worth it. We look forward to welcoming you again soon. Kind Regards,Ayman GharibManaging Director

10/10 (非常に良い)

Mohammed

2023 年 9 月に 1 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 (非常に良い)

Sai

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 8 月に 1 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 (非常に良い)

Mohamed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love it amazing experience
2023 年 7 月に 2 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 (非常に良い)

Chaya

2023 年 7 月に 6 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 9 月 21 日)
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had a wonderful experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind regards, Ayman Gharib Managing Director

10/10 (非常に良い)

Susana

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Es un hotel hermoso con un excelente servicio, nos encantó todo!!!
2023 年 6 月に 2 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 7 月 5 日)
Dear Guest, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had a wonderful experience and loved every part of your stay at Raffles The Palm Dubai. We cannot wait to welcome you back again soon. Kind regards, Ayman GharibManaging Director

10/10 (非常に良い)

Doreen

2023 年 6 月に 3 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay. We look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

10/10 (非常に良い)

Sajid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Love the property the best on the palm. I dont know why its not in the top 3 but this is the best.
2023 年 6 月に 2 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and appreciate your wonderful comments.We look forward to the opportunity to welcome you back to Raffles The Palm Dubai again soon! Kind regards, Ayman GharibManaging Director

10/10 (非常に良い)

Adam

2023 年 6 月に 1 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 6 月 7 日)
Dear Guest, Thank you very much for taking the time to review your recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional experience and enjoyed your visit at our hotel. Thank you once again and we hope to have the opportunity to welcome you back to Raffles The Palm Dubai soon! Kind regards, Ayman GharibManaging Director

10/10 (非常に良い)

Anmol

2023 年 6 月に 1 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 6 月 7 日)
Dear Guest, Thank you very much for taking the time to review your recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional experience and enjoyed your visit at our hotel. Thank you once again and we hope to have the opportunity to welcome you back to Raffles The Palm Dubai soon! Kind regards, Ayman GharibManaging Director

10/10 (非常に良い)

FIKRA

良かった点 : 清潔度、スタッフとサービス
One of the most wonderful hotels in the world! Beauty and glamour are my words for this property! Amazing and helpful staff all the way from doorman to cleaning,reception and restaurants! People who know how to enjoy luxury will be delighted with the hotel! Love it and will come back soon!
2023 年 5 月に 2 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 5 月 19 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

4/10 (不満)

Amir、Wien

出張, カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス
Too much Road noises!
2023 年 4 月に 1 泊滞在
Ayman Gharib Managing Directorからの返信 (投稿日 : 2023 年 4 月 13 日)
Dear Guest, Thank you for taking the time to tell us about your experience at the Raffles The Palm Dubai.I am disappointed to learn that your experience did not meet your expectations and that you were disturbed by the construction noise; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make improvements and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will allow us to better serve you in the near future. Sincerely, Ayman Gharib Managing Director

10/10 (非常に良い)

Brahim

2023 年 3 月に 1 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 4 月 5 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcome you again soon.

10/10 (非常に良い)

Benjamin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful stay in this amazing hotel. Staff couldn’t have been more accommodating (shoutout to Robert who was amazing!). Excellent service all round. Absolutely no complaints. We will definitely be back.
2023 年 2 月に 4 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 2 月 13 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback.I am glad that you have had a wonderful stay and appreciate your comments about the service you received from Robert who has been praised for a job well done. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you once again for taking the time to share your valuable feedback with us. We look forward to welcome you again soon. Kind regards, Ayman Gharib Managing Director

2/10 (非常に不満)

Hasan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bad hotel
Would be better if the buffet was more intercontinental.
2022 年 9 月に 3 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2023 年 1 月 25 日)
Dear Guest, Thank you for taking the time to tell us about your experience at the Raffles The Palm Dubai.I am disappointed to learn that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make improvements and prevent future occurrences. We appreciate you sharing your concerns, and we hope that you will allow us to better serve you in the near future. Sincerely, Ayman GharibManaging Director

8/10 (良い)

Ahmed、Riyadh

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lots evening noise due to welding and parties. Otherwise the place was good.
Tarryn Kihler - Quality and Learning Managerからの返信 (投稿日 : 2023 年 1 月 13 日)
Dear Ahmed, We very much appreciate your comments regarding your stay at the Raffles The Palm Dubai. It is always a pleasure to receive positive feedback and I am delighted to read your comments about our hotel.Furthermore, we have noted your comments regarding the noise and will investigate internally for future improvements. Allow me to sincerely apologise for any inconvenience caused.Please feel free to contact me directly if you have any further suggestions of improvement that could have perhaps helped us to meet your expectations better. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again soon. Sincerely, Tarryn Kihler Quality and Learning Manager

10/10 (非常に良い)

Miriam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing!!!!!
Totally fabulous in every way! Would highly recommend.
2022 年 11 月に 3 泊滞在
Tarryn Kihler - Quality and Learning Managerからの返信 (投稿日 : 2023 年 1 月 13 日)
Dear Miriam,Thank you for choosing to stay with us at Raffles The Palm Dubai.It is always a pleasure to receive positive feedback and I am delighted to read that you highly recommend our hotel.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We look forward to welcoming you again soon. Sincerely, Tarryn Kihler Quality and Learning Manager

10/10 (非常に良い)

Andy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 11 月に 7 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Andy, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 (非常に良い)

Vachagan

2022 年 9 月に 8 泊滞在
Ayman Gharibからの返信 (投稿日 : 2023 年 11 月 10 日)
Dear Vachagan, Thank you for taking the time to share your valuable feedback on Expedia. We are delighted to know that you had an exceptional experience and loved every part of your stay at Raffles The Palm Dubai. We look forward to welcome you back again soon.Kind Regards, Ayman Gharib Managing Director

10/10 (非常に良い)

Anna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This is the most beautiful plush resort hotel ever!. The rooms are unbelievable the staff so friendly and the pool and pool bar Vegas style! Loved everything about raffles
2022 年 9 月に 3 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2022 年 9 月 13 日)
Dear Guest, Thank you for taking the time to rate and review your most recent stay at Raffles The Palm Dubai. We are delighted that you have had an exceptional stay and look forward to the opportunity to welcome you back again soon. Kind regards, Ayman GharibManaging Director

10/10 (非常に良い)

Catherine Elizabeth

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unbelieveable.
Unbelievable. The service was excellent. The room was more then wonderful. The food in the club lounge was the best I have experienced in any hotel.
2022 年 8 月に 4 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2022 年 8 月 25 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. We are glad that you enjoyed your stay and look forward to welcome you again soon. Kind regards, Ayman GharibManaging Director

10/10 (非常に良い)

Hardeep Kaur

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
awesome
2022 年 8 月に 1 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2022 年 8 月 5 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcoming you again soon.

8/10 (良い)

Mohammed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 7 月に 2 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2022 年 8 月 5 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback on Expedia. We are glad that you enjoyed your stay and look forward to welcoming you again soon.

10/10 (非常に良い)

Masood

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Dubai UAE
Excellent stay, total comfort, value for money
2022 年 6 月に 1 泊滞在
Raffles The Palm Dubaiからの返信 (投稿日 : 2022 年 7 月 1 日)
Dear Mr. Masood, Thank you for the kind feedback, Looking forward to welcome you again in future. Kind regards

10/10 (非常に良い)

Hassan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Exceptional
Our stay was exceptional from the moment we checked-in until the last minute. Robert the receptionist hosted us with a smile and it took me only 3 minutes to check in.the pool was amazing, the stuff was professional, everybody is smiling and welcoming.. royal, exceptional and relaxed place. Would definitely come again.
2022 年 6 月に 1 泊滞在
Ayman Gharib からの返信 (投稿日 : 2022 年 6 月 17 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and delighted by your wonderful comment about the service that you received from Robert who has been praised for a job well done. It is always encouraging to learn that our guests are satisfied with our service as it is what we strive for every day. Thank you once again for taking the time to share your valuable feedback with us. We look forward to welcome you again soon. Kind regards, Ayman Gharib Managing Director

10/10 (非常に良い)

albert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really liked. It is but far away than center but still good
2022 年 3 月に 4 泊滞在
Ayman Gharibからの返信 (投稿日 : 2022 年 3 月 30 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and look forward to welcoming you again soon. Kind regards, Ayman Gharib Managing Director

10/10 (非常に良い)

Cindy

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 3 月に 6 泊滞在

8/10 (良い)

Lillian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super flot og lækkert
2022 年 1 月に 1 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2022 年 1 月 17 日)
Dear Guest, Thank you for choosing Raffles The Palm Dubai and for sharing your feedback. I am glad that you enjoyed your stay and hope to have the opportunity to welcome you again soon. Kind regards, Ayman Gharib Managing Director

4/10 (不満)

Patricio

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
2021 年 12 月に 5 泊滞在
Ayman Gharib - Managing Director からの返信 (投稿日 : 2022 年 1 月 17 日)
Dear Guest, Thank you for taking the time to rate your stay at the Raffles The Palm Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Raffles The Palm Dubai, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. We hope that we will have the opportunity to welcome you back to Raffles The Palm Dubai. Kind regards, Ayman Gharib Managing Director