屋外プール、サンラウンジャー

ヴィンテージ・グランド・ホテルの口コミ

5 out of 5
ヴィンテージ・グランド・ホテル
Al Fay Road, Sports City, Near Meaisem City Center, Dubai

口コミ

8.2

とても良い

評価 10 - 514 件の口コミ中 229 件が非常に良い" "
評価 8 - 514 件の口コミ中 162 件が良い" "
評価 6 - 514 件の口コミ中 66 件が普通" "
評価 4 - 514 件の口コミ中 31 件が不満" "
評価 2 - 514 件の口コミ中 26 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

4/10 (不満)

??

2021 年 8 月に 5 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ドバイ中心部から少し離れているが、施設じたいはコンパクトであり、ホテル内で過ごすのに大きな問題はない。
2019 年 12 月に 3 泊滞在
Akanksha Sen | Front Desk & Guest Relations Manageからの返信 (投稿日 : 2020 年 1 月 23 日)
Dear Valued Guest, Thank you for taking your valuable time out to share with us your review of our hotel. We are located at the epicenter of the entertainment zone in Dubai. We are only ten minute drive away from the likes of Jumeriah Beach, the Dubai Marina, Mall of Emirates, two gigantic Golf Course, the Dubai Autodrome, Dubai International Cricket Stadium, Miracle garden, Ibn Battuta Mall to name a few attractions dotted around the hotel. I do also hope you made use of the complimentary shuttle bus services we have designed throughout the day to most of the top tourist destinations Dubai has to offer. Awaiting another golden opportunity to serve you in the near future. Kind Regards, Akanksha Sen | Front Desk & Guest Relations Manager

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、客室の快適度
2018 年 11 月に 1 泊滞在
Akanksha Sen |Guest Relations Managerからの返信 (投稿日 : 2018 年 11 月 4 日)
Greetings from the Ghaya Grand! Thank you for taking the time to share your recent experience at the Ghaya Grand We request you to give us a detailed description of the review on gr.manager@ghayagrandhotel.com. We highly appreciate your comments and will use them to adjust our operations, and we sincerely hope that upon your next visit, we can meet and exceed your expectations! Kind Regards, Akanksha Sen | Front Desk and Guest Relations Manager

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
サービスがよかっただけに残念、、、
部屋は綺麗でしたが、シャワールームが良くなかったです。壊れていて扉が閉まらず、バスルームが水浸し、、、。修理してもらえましたが、それでも隙間から水が溢れてきました、、。部屋を変えて欲しいの要求も受け入れてもらえなかったので、残念です。

8/10 (良い)

William

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
First and foremost I had an amazing stay and the staff was fantastic. If this were a 4star hotel, I would review it with five stars. However, it's a five star hotel and thus im going to hold it to higher standards. Pros: The rooms were spotless and tidy. AC was above and beyond standard. Standard mini grocery store in hotel. Cold swimming pool. Timely room service. Good hotel gym and sauna. Modern furnishings. Huge room. Cons: -The bathtub and shower were small and felt cheap. Furthermore the sealant on the nozzle had completely failed and it was loose. -No fan in bathroom. -The jacuzzi was a little above room temperature every day I checked. -The kitchen was poorly stocked with equipment, had to go buy a mixing bowl for scambling eggs and only 3 plates were provided with no way to clean them. -Not enough towels provided and no face towels available. -Same few movies played repeat, after a week it got really old. -pool closed at 7pm -Universal outlet adapter provided did not fit a standard U.S. Laptop plug.
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Clifton Oswald

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice property and the staff was great and attentive 5 star all the way
2024 年 5 月に 7 泊滞在

10/10 (非常に良い)

Saqer

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and relaxing
2024 年 5 月に 1 泊滞在

8/10 (良い)

Tiheia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Our Valued Guest,Thank you for choosing Vintage Grand Hotel as your preferred destination, we are happy that you enjoyed your stay, and you were satisfied with our service, we promise that we will try our best to be above your expectations in the future.Thank You,The Hotel Management

10/10 (非常に良い)

Tiheia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I enjoyed my stay here. I did a spa package and Puna did an amazing job. The front desk staff was very helpful and pleasant. Housekeeping came everyday to make sure my room was clean and that I had fresh towels.
2024 年 4 月に 1 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Our Valued Guest,Thank you for choosing our hotel as your preferred destination and we are happy that you were satisfied with our services and especially with the Spa and Front Office Teams "especially Puna", and we confirm that we will try our best to be above your expectations in your next stay.Thank You,The Hotel Management

6/10 (普通)

Hossein

家族旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
It is not a Hotel!
2024 年 4 月に 6 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Mr. Hossein,Greetings From Vintage Grand Hotel, Dubai.We would like to thank you for choosing our hotel as your preferred destination, we thank you for your time to post this feedback for us, we apologize that you weren't satisfied during your stay with us and we promise that we will try our best to meet your expectations in the future if you would like to give us another chance.Thank You,The Hotel Management

8/10 (良い)

Tania

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Puna in spa services was Amazing. Housekeeping did a wonderful job with cleaning my room and they were very nice.
2024 年 4 月に 1 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Our Valued Guest,Thank you for choosing our hotel as your preferred destination and we are happy that you were satisfied with our services and especially with the Housekeeping Team, we confirm that we will try our best to be above your expectations in your next stay.Thank You,The Hotel Management

10/10 (非常に良い)

Djadid

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Our Valued Guest,We would like to thank you for choosing our property as your preferred destination, we are happy that we meet your expectations which motivates us to continue our best to make every guest satisfied which is a key for our success. it will be our pleasure and honor to have you and your family again in our hotel in the near future.Thank You & Best Regards,The Hotel Management

8/10 (良い)

Hassan

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good value for a business trip. The apartment options are excellent
2024 年 2 月に 1 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

8/10 (良い)

JOHN、Duncanville

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 4 月に 2 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

8/10 (良い)

Tania

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, quiet
2024 年 4 月に 1 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

8/10 (良い)

Shareen

良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 3 月に 23 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

10/10 (非常に良い)

Candida

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excelente
2024 年 3 月に 7 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

10/10 (非常に良い)

Pierre

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

10/10 (非常に良い)

Ghadi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was close to every major attraction in dubai. Very queit and comfortable stay. The pool was super clean.
2024 年 3 月に 4 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 13 日)
Dear Our Valued Guest, We would like to thank you for choosing our Hotel as your preferred destination and for having your time to leave for us this nice feedback. We are happy that you were satisfied during your stay, we promise you that we will continue working hard in order to meet our guests expectations. It will be our pleasure and honor to have you and your family again in our hotel and we promise that we will keep our high standards. Thank You, The Hotel Management

6/10 (普通)

Soufian

グループ旅行
It was Oke
2024 年 3 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

10/10 (非常に良い)

TEYMUR

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Amazing place Amazing service
2024 年 3 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 (非常に良い)

Alaa

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Recommended for short business trips.
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 (非常に良い)

Mohmed Ali

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was the best and very helpful and went out of their why plenty of times to help me and my husband when we needed it
2024 年 2 月に 8 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear valued Guest, Warm Greetings from the Vintage Grand Hotel!It is was a pleasure to read your feedback.We always work towards exceeding our guest expectations and such feedback makes me proud of the product and the team with whom I work with. Your comments says it all, that you really enjoyed everything at our hotel.Thank you for the kind words of acknowledgement of our facilities galore, the high level of staff service and impeccable cleanliness we put on the shop floor.Look forward to welcome you back to your home in Dubai!Kind Regards,Vintage Grand Hotel Management

10/10 (非常に良い)

abdulla

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
الفندق جميل ونظيف ، وانا اعتذر من طاقم التنظيفات ، شكرا بكم
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 (非常に良い)

LARBI、Saint Victoret

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
super hôtel dommage si loin de tout...
2024 年 2 月に 6 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations

10/10 (非常に良い)

Amer

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was clean and the staff was amazing
2024 年 2 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Valued Guest, Thank you so much for taking the time to post a review, We are so happy to hear that you enjoyed your stay with us, and that our breakfast and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.Hotel Mangment.

10/10 (非常に良い)

Efraim

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 (非常に良い)

Jin

2024 年 2 月に 3 泊滞在
Vintage Grand Hotelからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Our Valued Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay, and We are looking forward to having you again as a guest in our hotel. The Hotel management

6/10 (普通)

Aydan

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
Staff is not trying to help you. Very poor staff service
2024 年 2 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

2/10 (非常に不満)

Varinder

良かった点 : 清潔度
気になった点 : スタッフとサービス
2024 年 2 月に 1 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest, Thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback, we are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experience , so we are sorry to let you down. We have taken your feedback on board, and we will strive to make improvements accordingly to further show our deepest apologies and gratitude. Kind regards Hotel Management. Vintage Grand Hotel

10/10 (非常に良い)

Yazeed

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice comfortable safe and excellent staff. Need a car to transport but taxis and ubers are plenty.
2024 年 2 月に 8 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

10/10 (非常に良い)

Savino

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I got there, tired and grumpy, but my mood soon changed as every interaction was very pleasant, professional and efficient in short order. I was distressing and enjoying the amenities. The property was five star throughout. Also happy with the price it’s not a convenient place for public transportation but it did work well having a car or taking a cab concierge was also very good to work with and well organized I can comfortably recommend the hotel.
Hotel Managementからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Guest , Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Hotel Management Vintage Grand Hotel.

8/10 (良い)

Salim

家族旅行
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Sitting hall furniture needs to be changed
2024 年 1 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
We appreciate your feedback and are delighted to hear that you had a fabulous stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations

4/10 (不満)

Peter

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
When we went to check in the front staff said the system had gone down and they were unable to check us in and it would take about 20 mins. An hour later we insisted that they check us in manually. The room was decent but I found cockroaches in the bath and the kitchen sink faucet was extremely loose. The do not disturb sign was malfunctioning on the door and therefore cleaning never came to clean the room until I insisted on fresh towels on the 3rd day. For our week stay they only cleaned the room twice and only after I insisted they send someone up. It is quite far from downtown so you need a car. The free parking was excellent.
2023 年 12 月に 7 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 3 月 6 日)
We are sad to read your comment and to hear about the situation you have experienced in our hotel.

10/10 (非常に良い)

Queen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect service
2023 年 12 月に 10 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 28 日)
Dear Guest Thank you so much for taking the time to post a review, we are so happy that that you enjoyed our service during your stay, we work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear, We’d love to welcome you back soon.Warmest Regards.Hotel Management. Vintage Grand Hotel.

10/10 (非常に良い)

Pier

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2024 年 1 月 25 日)
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. Thank you for all your choicest accolades. Kind Regards Hotel Management

4/10 (不満)

Zain

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 6 泊滞在
Management Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

2/10 (非常に不満)

EVA

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff don’t respond on time when you call. They don’t clean the room,they just lay the bed and that’s all. Everything there was bad. I and my husband didn’t enjoy our stay,so sad.
2023 年 12 月に 13 泊滞在
Management Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Ms. Eva,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

10/10 (非常に良い)

Maghraoui

2023 年 12 月に 7 泊滞在
Hotel Managmentからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Valued Guest, Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service. Thank you for all your choicest accolades. Kind Regards Hotel Management

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス、客室の快適度
Nice hotel , poor service
The hotel is good. Almost no WIfi , guest service is not helpful
2023 年 12 月に 5 泊滞在
Management Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the Wifi inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

6/10 (普通)

BOKYUNG

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Reception staff was so rude
It was 7 days family trip and the start was really good. The location was not so convenient, but it was ok to take a taxi to go to those visiting spots. There was nothing much around the hotel like coffee shop, restaurants and etc. The room was clean and tidy. My parents were satisfied with almost everything. All the staffs were so kind and nice except one reception staff whose name was Anila(?) or Anita Indian lady. She was so rude and not helpful when I spoke to her about my problem. She seemed not to care about customer service. It was so unpleasant to talk to her. She ruined my 6 days good experience with the Vintage grand hotel on my last day. I had to come home with such unpleasant experience which was so bad.
2023 年 12 月に 6 泊滞在
Management Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

4/10 (不満)

Jill

2023 年 12 月に 1 泊滞在
Management Teamからの返信 (投稿日 : 2024 年 1 月 23 日)
Dear Our Valued Guest,Greetings From Vintage Grand Hotel, Dubai.We would like to thank for your feedback, we apologize for the inconvenience that you had faced during your stay and we promise that your feedback will be a tip for us to improve our services.Thank You,Hotel Management

2/10 (非常に不満)

Jackson

2023 年 12 月に 1 泊滞在
Hotel Managmentからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Valued Guest, Whilst it was a pleasure to have you as our guest at Vintage Grand Hotel, we are sorry to hear that you were not completely satisfied with your experience. Feedback like yours is very important to us and please be assured that your comments have been passed on to the team to see any required improvement and action. If you could kindly give us more information and write to me directly to gr.manager@vintagegrandhotel.com in the event you give us another chance to host you brilliantly and change your impression of our hotel. Thank you once again and we look forward to welcoming you back. Best regards Hotel Managment

2/10 (非常に不満)

Asli

家族旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
guest relation からの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

8/10 (良い)

Jon

出張
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel
Nice hotel, good pool. Decent food. A little worn out, and oarking has become a bit tricky at times
2023 年 11 月に 5 泊滞在
guest relation からの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

2/10 (非常に不満)

Nick

2023 年 10 月に 1 泊滞在
guest relation からの返信 (投稿日 : 2023 年 12 月 3 日)
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

10/10 (非常に良い)

Abdulnaser

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at VINTAGE GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

10/10 (非常に良い)

Kay

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 5 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 7 月 4 日)
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at GHAYA GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

8/10 (良い)

Salman

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place to stay.
2023 年 6 月に 2 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 6 月 13 日)
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at GHAYA GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management

10/10 (非常に良い)

Oshri

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 3 泊滞在
Hotel Managementからの返信 (投稿日 : 2023 年 5 月 23 日)
Dear Valued Guest,Thank you for taking the time to fill the feedback about your recent visit at GHAYA GRAND HOTEL . We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting but exceeding your expectations. Your kind words will be shared with our team members which will continue to inspire and motivate the team to deliver exceptional customer service.Thank you for all your accolades. Kind Regards Hotel Management