「The property is under construction and no restaurant available. That made ot hard to judge staff. But there was a young deaf woman who cleaned rooms. She was extremely helpful when I needed more towels. The front desk was not manned at all times so I was lucky to come across her. She went out of her way to help me though she was clearly busy.
Nice hotel. Enjoyed the air conditioning.
」
「This hotel has now become a Premier Inn. We booked in March to stay at the Holiday Inn Express. We received an email from Premier Inn saying they would honour our booking.
This was not quite the case and we are still waiting to hear from Premier Inn.
Having paid in full through Expedia, was told at reception on booking in that we haven't paid so a credit card was presented and payment taken (again) from that. When we checked out, I had the email confirmation from Expedia which stated it had been...
「This is an oasis of calm and quality hidden in a small Scots town.
The facilities are excellent, the rooms super comfy and the staff and quality of food are amazing.」
