The Grey Hotel

Property class: 3

Choose dates to view prices

A free breakfast buffet, laundry facilities, and a bar are just a few of the amenities provided at The Grey Hotel. Free in-room WiFi is available to all guests, along with a health club and a restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Gym
  • Parking available
The current price is ￥13,216
￥15,203 total
includes taxes & fees
Sep 27 - Sep 28

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Single Room

A round table with a notebook, a pen, a glass of water, and a vase.

Single Room

8.4 out of 10
Very good
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A modern bedroom with a large bed, two bedside tables, and a nightstand.

Double Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

A round table with a notebook, a pen, a glass of water, and a vase.

Triple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 1 Twin Bed

View all photos for Economy Double Room

A neatly made bed with a tufted headboard, two bedside lamps, and a potted plant on a bedside table.

Economy Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Single Room, 1 Double Bed

A modern hotel room with a bed, a desk with a laptop, a TV, and a small seating area.

Comfort Single Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite

A modern bedroom with a large bed, two bedside tables, and a nightstand.

Suite

  • 35 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

City-Apartment (Outbuilding)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About the neighborhood

Located in Dortmund City Centre, a neighborhood in Dortmund, The Grey Hotel is in a shopping district and near a metro station. Hohe Mark Nature Park and City Park Dortmund reflect the area's natural beauty and area attractions include German Football Museum and Children Museum Adlerturm. Looking to enjoy an event or a game? See what's going on at Westfalenhallen or Signal Iduna Park. Visit our Dortmund travel guide
Map
44137, NW, Dortmund, Schmiedingstrasse 11-13

What's nearby

  • A busy urban street with pedestrians, a prominent church tower, and various commercial buildings.
    Westenhellweg Street
    1 min walk - 0.2 km
  • A modern building with a large glass facade, a prominent sign for a shop, and the name 'Harenberg' on a nearby building.
    German Football Museum
    1 min walk - 0.2 km
  • A modern shopping mall with a glass ceiling, multiple levels, and various retail stores.
    Thier-Galerie
    6 min walk - 0.5 km
  • A bustling Christmas market with stalls and a prominent church tower in the background.
    Dortmund Christmas Market
    7 min walk - 0.7 km
  • A concert hall with tiered seating and a stage for musical performances.
    Dortmund Concert Hall
    7 min walk - 0.7 km

Getting around

  • Westentor U-Bahn
    3 min walk
  • Dortmund Central Station
    4 min walk
  • Dortmund (DTM)
    29 min drive

Restaurants

  • McDonald's
    5 min walk
  • asiagourmet
    5 min walk
  • Mr. Phung
    4 min walk
  • dean&david
    8 min walk
  • Goldies
    5 min walk

About this property

The Grey Hotel

  • Hotel near Westfalenhallen
  • Consider a stay at The Grey Hotel and take advantage of a free breakfast buffet, laundry facilities, and a bar. In addition to a health club and a restaurant, guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Self parking (surcharge), access to a nearby health club, and express check-out
    • Express check-in, concierge services, and smoke-free premises
    • A computer station, an elevator, and ATM/banking services
  • Room features
  • All guestrooms at The Grey Hotel have thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and laptop-friendly workspaces.
  • Extra amenities include:
    • Bathrooms with showers and free toiletries
    • 32-inch flat-screen TVs with cable channels
    • Wardrobes/closets, coffee/tea makers, and portable fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Health club

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night

Service animals are welcome, and are exempt from fees

1 total pets

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is The Grey Hotel pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at The Grey Hotel?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at The Grey Hotel on Sep 27, 2026 start from ￥13,216, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 15 per night.

What time is check-in at The Grey Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at The Grey Hotel?

Check-out is at noon.

Where is The Grey Hotel located?

Located in Dortmund City Centre, this hotel is within a 5-minute walk of Westenhellweg Street, German Football Museum, and Dortmunder U. Thier-Galerie and Museum of Art and Cultural History are also within 10 minutes. Westentor U-Bahn and Kampstrasse U-Bahn are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Grey Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 133 out of 271 reviews
Rating 8 - Good. 101 out of 271 reviews
Rating 6 - Okay. 32 out of 271 reviews
Rating 4 - Poor. 2 out of 271 reviews
Rating 2 - Terrible. 3 out of 271 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious with great staff and a lovely breakfast included.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to transportation. Enjoyed my stay!
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is clean and lovely
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the centre, easy walkable everything is nearby.. Very friendly and helpful staff...
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, great employees
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Proper Hotel, friendly staff, 24 hour service Breakfast very good and you could be an ealry bird- breakfast starts at 06.30 am
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location good staff very clean City center in two minute
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for Dortmund HBF and central Dortmund. Staff were very helpful and room was clean and spacious.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Dortmund Hbf, located inside walking and friendly staff. Also, if you pay €3, you can use gym Fit/One, 5-min. walk from the hotel. I stayed here for the first time since 2018 but there has been no change and excellent just like before.
Stayed 6 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since 2018 I've been staying in the Grey Hotel for over 50 nights in total but I don't find any reason to switch to another hotel. Located inside Wallring, 2 minute walk from Dortmund Hbf and staff is helpful. I'll keep using it when I have a business trip to Dortmund.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooms and the breakfast was nice. However, we were there on a very hot day until the lack of air conditioning was difficult for us to get a good night sleep. Unfortunately, we are used to air conditioning so this was difficult. The Dyson fans they provided Were helpful, however .
Stayed 2 nights in Jun 2024
Verified review

6/10 Okay

The good points about this hotel, proximity to the train station and being central. Wide selection of food for breakfast, which was included in the price. Staff helpful. Wi-Fi good. Not so good, musty smell in the room. I’d paid extra for economy double, courtyard view is looking at car park rather than street. Was disappointed with the hotel after reading positive reviews was not what I had hoped / expected. Was only there one night.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff excellent and patient when I only spoke English. Brilliant selection and service was very good.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fantastic
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE HOTEL VERY GOOD PLACE NICE STAFF
Stayed 3 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was wonderful, located in a large pedestrian area. Close to the train station, shops and restaurants. Also the bed was very comfortable, with a nice cozy duvet!
Stayed 3 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage in der Innenstadt, extrem leckeres Frühstück !
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Ich hatte Zimmer 301. Extrem hellhörig zum Nachbarzimmer. Sonst war alles ok.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Sentralt, rent og god frokost!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Es war alles okay
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Lager und das Personal hat uns besonders gut gefallen.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra men saknade AC på rummet
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Pěkný hotel v centru Dortmundu, 5 minut chůze od hlavního vlakového nádraží. Čisto, ochotný personál, vše fungovalo. Dobrá snídaně.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness
Lage ist sehr gut Frühstück und Service sehr gut Bett ist bequem Fliesenfußboden ohne Fußbodenheizung ist no go :( Empfang beim Einchecken sehr unfreundlich, keine alternative/Lösung zur stornierten Buchung, Einchecken hat sehr lange gedauert Zimmerwände sind hellhörig
Stayed 1 night in Feb 2025