ロビー

センチュリー ホテルの口コミ

4 out of 5
センチュリー ホテル
Old Slata, 820 Malik Bin Anas Street, El Refaa District, Doha

口コミ

8.0

とても良い

評価 10 - 203 件の口コミ中 71 件が非常に良い" "
評価 8 - 203 件の口コミ中 83 件が良い" "
評価 6 - 203 件の口コミ中 25 件が普通" "
評価 4 - 203 件の口コミ中 9 件が不満" "
評価 2 - 203 件の口コミ中 15 件が非常に不満" "

8.6/10

清潔度

8.0/10

スタッフとサービス

7.8/10

設備とサービス

8.0/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
good hotel
the hotel has basement parking which is very good for summer in doha. the location is close to national museum and coroniche. the receptionist was kind and professional. also, they allowed us to checkout at 1pm with free of charge :)
2020 年 6 月に 1 泊滞在

10/10 (非常に良い)

Shigemi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very good hotel,
2018 年 12 月に 1 泊滞在
hanyからの返信 (投稿日 : 2018 年 12 月 12 日)
Dear Guest I am very happy to see that you have enjoyed your stay in our hotel and we wish to see you again in the near future best regards hany maroun GM

10/10 (非常に良い)

Shigemi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 11 月に 1 泊滞在
hanyからの返信 (投稿日 : 2018 年 12 月 12 日)
Dear Guest we are very happy to see that you have enjoyed your stay in our hotel and we are very happy as well for your full score and we will be more that happy to see you again in the near future best regards hany maroun GM

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 10 月に 1 泊滞在
hany からの返信 (投稿日 : 2018 年 11 月 3 日)
Dear Guest thank you very much for your very nice comments and we wish to see you again in the near future best regards hany maroun GM

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
快適なホテル
二度目です。 チェックイン、チェックアウトもスムーズです。 安いのに清潔ですし、部屋も快適で文句なし。タクシーは近くまで歩けば拾えますし、また利用したいです。
2018 年 7 月に 3 泊滞在
hanyからの返信 (投稿日 : 2018 年 8 月 21 日)
Dear Guest we would like to thank you for your very nice comments and we would like to see you again in the near future best regards hany maroun GM

8/10 (良い)

MIKI

良かった点 : 清潔度、客室の快適度
Staff behavior wasn't acceptable.
one of the staff when I checked out was very rude. He was shouting to another customer. Except from him, it was a comfortable stay.
2017 年 12 月に 1 泊滞在
HANYからの返信 (投稿日 : 2018 年 1 月 28 日)
Dear Guest thank you for your comments and I will investigate the incident but please inform us where did you see the staff member we are happy about the other positive comments best regards hany maroun GM

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
値段も良く、快適
安い割には部屋も綺麗で快適。 シャワーとバスタブが別々にあったのがよかったです。 部屋はそれほど広くないですが、 問題ない。タクシーを拾うには少しだけ歩きますが。2分ほどでタクシーが拾えるとおりに出られます。スークワキーフにもタクシーでも10リアルで行けるし、便利なロケーションだと思います。
2017 年 12 月に 2 泊滞在
hanyからの返信 (投稿日 : 2018 年 1 月 9 日)
Dear Guest thank you very much for your comments about the hotel and the location I can see that you have enjoyed your stay and we would love to see you more and more in the future best regards hany maroun GM

10/10 (非常に良い)

Jocelyne

良かった点 : 清潔度、スタッフとサービス
2024 年 5 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Issa AlrefaiFront Office Manager

8/10 (良い)

Mohamed

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Valued Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Clayton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Mr. Clayton, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Saddique

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice, clean ver helpful staff
2024 年 5 月に 2 泊滞在

2/10 (非常に不満)

MOHAMMED

気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
They give us smoking room and I chose non smoking room and floor with room was bad smell. Yesterday the alarm was annoying and they said it was from the next room because they are smoking. Smoking is allowed on the floor. How does happen? unacceptable excuse. I can’t sleep all night 😡😡👎👎
2024 年 4 月に 2 泊滞在
SIHAMからの返信 (投稿日 : 2024 年 4 月 28 日)
Dear Mr. Mohammed,I hope this message finds you well. I am writing to express my sincerest apologies regarding the experience you encountered with us during your recent stay. Please rest assured that we take such matters seriously, and we are going to be addressing this with the utmost urgency.We deeply value your feedback, and I would appreciate the opportunity to discuss your experience further to ensure that necessary steps are taken to prevent such incidents in the future.Your satisfaction is of the utmost importance to us, and I would like to extend an invitation to return as our guest to experience the level of service we are truly committed to providing.Once again, I apologize for the inconvenience this has caused.Thank you & Kindest regards,

6/10 (普通)

Abdenour

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Les chambres sont un peu anciennes, il faudrait un petit rafraîchissement mais sinon le reste est parfait. Personnel très serviable.
2024 年 4 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Mr. Abdenour, Thank you for taking the time to share your recent experience at the Century Hotel Doha with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Doha.

10/10 (非常に良い)

Makhan

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Mr. Makhan, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Libin

良かった点 : 設備とサービス、施設のコンディションと設備
Very walkable, and close to downtown
2024 年 4 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Mr. Libin, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

2/10 (非常に不満)

Aiman

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I booked this hotel for eight nights and i had to cancel after staying there for 2 nights and they charged me for 4 nights for some reason i really didn’t care I just wanted to get out of there ASAP plus the staff doesn’t speak English very well so its hard to communicate with them
2024 年 1 月に 8 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mr. Aiman, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Century Hotel Doha. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “2”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

2/10 (非常に不満)

Mohammad

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 2 月 17 日)
Dear Mr. Mohammad, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Century Hotel Doha. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “2”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

10/10 (非常に良い)

MOHAMEDELGHZALY

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Mr. Mohamed, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

6/10 (普通)

ttbro33 luve

気になった点 : 清潔度、スタッフとサービス
2024 年 1 月に 2 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Value Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Harry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 8 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 2 月 10 日)
Dear Mr. Harry, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

2/10 (非常に不満)

OZAN

2024 年 1 月に 2 泊滞在
SIHAMからの返信 (投稿日 : 2024 年 1 月 29 日)
DEAR VALUABLE GUEST, HOW MAY WE ASSIST YOU

4/10 (不満)

Mahmood

家族旅行
The check in was terrible they could find only one room ..it took more than half an hour
2024 年 1 月に 2 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Mr. Mahmoud, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Century Hotel Doha. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “2”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

10/10 (非常に良い)

Manuel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Mr. Manuel, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

4/10 (不満)

Elias

出張, 家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The overall rate of this property is 4/10 Its very old building and needs to be renovated Dirty finishing specially the bathrooms Needs more attention on the room services.
2024 年 1 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Mr. Elias, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Century Hotel Doha. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “2”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

6/10 (普通)

Samir

2024 年 1 月に 6 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Mr. Samir, Thank you for taking the time to share your recent experience at the Century Hotel Doha with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Doha.

10/10 (非常に良い)

Ambrose Edmund

2023 年 12 月に 5 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Mr. Edmund, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

宿泊されたお客様

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
BEST HOTEL EVER
We had an amazing Stay with my family we extend our stay for 3 weeks great staff, great steam room, great jacuzzi also and Mrs. Fibbie at reception is very amazing we are coming back to the hotel after having left for 7 days only
2023 年 12 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 12 月 18 日)
Dear Value Guest, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Pierre

2023 年 12 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Mr. Pierre, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Khaled

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Mr. Khaled, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

8/10 (良い)

Stephen

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Centrally located to Museums and Markets. Pleasant and helpful staff. Rooms with comfy beds etc. Modest tariff. Would book again.
2023 年 12 月に 4 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 12 月 7 日)
Dear Mr. Stephen, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

4/10 (不満)

Junaid

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 12 月 7 日)
Dear Mr. Junaid, Thank you for taking the time to share your recent experience at the Century Hotel Doha with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Doha.

4/10 (不満)

Maxim

2023 年 11 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Mr. Maxim, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Century Hotel Doha. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “2”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

10/10 (非常に良い)

Nathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I've stayed here many times, best value in the area. Central enough to city and airport.
2023 年 11 月に 2 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Mr. Nathan, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

8/10 (良い)

Neil

良かった点 : 清潔度、スタッフとサービス
Property was good for a short stay. Breakfast options for $55 QAR is not good. The wifi is terrible. But other than than the staff where lovely, and the hotel itself is located in a great spot for a walk to some of Qatar's landmarks.
2023 年 10 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Mr. Neil, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Nathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
best value in the area
2023 年 10 月に 3 泊滞在
Issa Alrefai, Front Office Managerからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Mr. Nathan, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

6/10 (普通)

Jonathan

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Good location for metro and National Museum. Clean tidy rooms.Bottled water, tea and coffee much appreciated. Shower gel was empty and not refilled when asked.Shampoo kept falling off wall and not repaired when asked. Phone line to hotel was always engaged when I tried to phone from UK. Otherwise staff very attentive when needed for towels or toilet rolls.
2023 年 10 月に 4 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 10 月 16 日)
Dear Mr. …., Thank you for taking the time to share your recent experience at the Century Hotel Doha with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Doha.

10/10 (非常に良い)

Nathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff great, always. Classy place.
2023 年 8 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Mr. Nathan, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Said

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I was satisfied
2023 年 8 月に 13 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Mr. Said, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

2/10 (非常に不満)

MUHAMMED ASIF

気になった点 : 施設のコンディションと設備
2023 年 9 月に 2 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 9 月 16 日)
Dear Mr. Asif, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Century Hotel Doha. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “2”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations.

8/10 (良い)

Yassine

良かった点 : 清潔度、スタッフとサービス
2023 年 8 月に 12 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 9 月 10 日)
Dear Mr. Yassine, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Bilal

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Also they were able to accommodate my early check in with no extra charge . Great, professional and helpful staff.
2023 年 8 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 9 月 2 日)
Dear Mr. Bilal, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

6/10 (普通)

Mubashir

小さなお子様連れの家族旅行
良かった点 : 清潔度
Booked a Suite for my family but found only one king size bed. While booking the photo showed two beds, 1 king and 1 Queen. Requested for additional bed, got one but that was too old mattress and honestly had to spend a night uncomfortable.
2023 年 8 月に 1 泊滞在
Issa Alrefai Assistant Front Office Managerからの返信 (投稿日 : 2023 年 8 月 26 日)
Dear Mr. Mubashir, Thank you for taking the time to share your recent experience at the Century Hotel Doha with us. Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Doha.

2/10 (非常に不満)

Miriam

出張, カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
It is the second time I stay in this hotel, i came to meet a friend who works in this hotel but this time I was really bad with the staff. a lot of gossip among the Indians who work in this structure about the guests including me. I've heard some gossip about me that I didn't like and some ugly looks too. especially the Indian guy fairuz who every time i went in or out asked me where i was and with whom, daring to criticize and judge me. i will never stay in this hotel again
2023 年 5 月に 10 泊滞在
Issa Alrefai Front Office Manageからの返信 (投稿日 : 2023 年 6 月 12 日)
Dear Ms. Miriam, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Century Hotel Doha. As a valued guest, we see that there is room for improvement based on your feedback. We saw that you rated your overall satisfaction an “2”; however, we also noticed that there were several missed opportunities. Please accept our apology for not meeting your expectations during your stay. As we strive to deliver a flawless guest experience, we would love to discuss your areas of concerns further. Whenever you have a moment, feel free to contact me directly at the e-mail address below so that we can continue to improve our hotel operations. r

8/10 (良い)

Mohamed

良かった点 : 施設のコンディションと設備
Good stay
2023 年 4 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 5 月 14 日)
Dear Mr. Mohamed, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

8/10 (良い)

Jaswant

良かった点 : 清潔度、客室の快適度
気になった点 : スタッフとサービス
2023 年 4 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 4 月 29 日)
Dear Ms. Jaswant, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

8/10 (良い)

Paula、Irving

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient location - right across from the National Museum. The museum of Islamic Arts and the souk are also within walking distance
2023 年 3 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 3 月 15 日)
Dear Ms. Paula, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Raul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Convenient, friendly Great hotel
2023 年 2 月に 1 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 3 月 4 日)
Dear Mr. Raul, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

10/10 (非常に良い)

Ibrahim

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good Hotel well maintained friendly staff wanted to say a big thanks to the house keepers especially The Algerian lady who went above and beyond assisting my family
2023 年 2 月に 6 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Dear Mr. Ibrahim, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Issa AlrefaiFront Office Manager

10/10 (非常に良い)

Alexandre

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff. Very nice hotel, nice room, great pool and hot tub, very good breakfast, etc. located 3 minutes walk from the National Museum of Qatar as well as the Subway which cost per day 6 riyals (or $1.5) and is very luxurious, safe, fast, going to many destinations.
2023 年 2 月に 4 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 2 月 17 日)
Dear Mr. Alexandre, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Issa AlrefaiFront Office Manager

8/10 (良い)

Hamed

2023 年 1 月に 3 泊滞在
Issa Alrefai Front Office Managerからの返信 (投稿日 : 2023 年 3 月 15 日)
Dear Mr. Hamed, Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the Century Hotel Doha was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Issa AlrefaiFront Office Manager