Distrito Sur Vacations from ￥130,406

I like the place coz it’s walking distance to the metro and center but it’s not a hotel. There’s no reception. It’s an apartment. Not 24 hour . The main door is locked . I came to the place around 2 am good thing there’s a guy who came out and I was able to get in the building . Waited again. Somebody came down and told me the person in charge is in the 3rd floor. . I was gonna leave and find a real hotel. But tried to knock at the door so loud finally a guy came out awaken by my banging at the door . It’s crazy . Next time you have to check clearly the place you are staying .

Was a great Xmas experience !!

The breakfast was wonderful. There was a great selection of everything. Our host even served us fresh baked croissants. Great value too.

Urso Hotel Madrid is, without exaggeration, one of the best hotel experiences I’ve ever had. From the moment you arrive, the staff is simply unbeatable — genuinely warm, attentive, professional, and always one step ahead of your needs. You feel truly welcomed and taken care of at all times. The service is on another level: incredibly smooth, thoughtful, and consistently excellent. Every detail is handled with precision and care, making the entire stay feel effortless and luxurious. The hotel itself is stunning — elegant, beautifully designed, and impeccably maintained. Rooms are comfortable, quiet, and refined, offering the perfect balance between luxury and relaxation. And the location is unbeatable: right in the heart of Madrid, walking distance to the best restaurants, boutiques, cultural spots, and neighborhoods, yet peaceful and serene once you’re inside the hotel. Urso is not just a place to stay — it’s an experience. If you’re looking for excellence, comfort, and truly outstanding hospitality in Madrid, this is the place. I can’t recommend it highly enough and will absolutely be back.

There are a number of oddly negative reviews about this place. THEY ARE TOTALLY WRONG. Sure, the room had very minor blemishes (of no consequence). But the location has terrific taxi access, is in a very safe clean neighborhood with upscale shops, an indoor mall, VIPS (Mexican/Spanish Denny’s), Starbucks, and a cafe. The hotel breakfast (which you do pay for but it’s not expensive) is awesome. The staff is great. And if you have a family, the quad rooms allow each child to have their own bed, a huge benefit at this price point. This is a great hotel. I would happily stay at their other locations, trust.