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「Staff were fantastic!」

「This was our first time staying here and we were very upset about our stay. The room obviously was not cleaned to the point of being gross. There was a brown smeared stain on the shower curtain sitting next to the toilet, dust dusting all the cubbies for the towels that we needed to use, a small cut straw left on the counter behind the Kleenex dispenser and the tub and shower were both dirty. We are most disgusted by the brown smeared stain on the shower curtain, I did go down and inform the...

「The motel wasn't even open for guesta. They are closed for the season. I had to find alternate accommodations on extremely short notice.」

「The room was clean, housekeeping was fantastic and accommodating. Front desk was helpful. Kids loved the pool, hot tub was a perfect temp. Being able to get coffee and hot water at all hours was a bonus. 」

「Staff at front desk are horrible and not welcoming at all! Every time we go no service but we have been going for 12 years so we try to ignore the rudeness at front desk 」

「My only problem.... Chose my room through Expedia which showed a king bed with lake view. Not exactly what we got! We got a dark room, with a view of the roof. Not good!」

「Staff are charging people room with food and drinks at water slide. I never signed for anything nor ordered anything but still charge customers and refuse to refund. Such a scam!」