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ザ デトロイト クラブの口コミ

4 out of 5
ザ デトロイト クラブ
712 Cass Ave, Detroit, MI

口コミ

9.4

最高に素晴らしい

評価 10 - 123 件の口コミ中 99 件が非常に良い" "
評価 8 - 123 件の口コミ中 12 件が良い" "
評価 6 - 123 件の口コミ中 7 件が普通" "
評価 4 - 123 件の口コミ中 2 件が不満" "
評価 2 - 123 件の口コミ中 3 件が非常に不満" "

9.8/10

清潔度

9.6/10

スタッフとサービス

9.4/10

設備とサービス

9.8/10

施設のコンディションと設備

9.2/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
There was not any table in my room.
2019 年 3 月に 2 泊滞在
Ryan Byersからの返信 (投稿日 : 2019 年 3 月 30 日)
Hello, Thank you for responding! We appreciate the high scores. I am sorry you were unhappy with not having a table in your suite. Many of our suites do indeed contain a table or desk. If you request that feature during your next stay, I will ensure you have a suite that contains one. We look forward to providing you with an even better experience the next time you are in the area. Sincerely, Ryan Byers Guest Services Manager The Detroit Club

10/10 (非常に良い)

Larissa

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Such a lovely, unique and historic property. The staff were all really warm and welcoming. Would definitely stay again.
2024 年 4 月に 1 泊滞在
The Detroit Club- Reservationsからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for the very thoughtful review! It was a delight to accommodate you through your stay. We look forward to seeing you in the future! You can always call us if you have any questions for us. Thanks again!

10/10 (非常に良い)

Candace

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place to stay
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

adannaya、Columbus

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i loved the charm and personality of the building! It was a delightful place to stay.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 1 泊滞在

8/10 (良い)

Jocelyn

2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Thomas

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful service and beautiful property!!
2023 年 6 月に 1 泊滞在

10/10 (非常に良い)

Preston

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Everything was wonderful, unique historic property with modern amenities. Staff was friendly and accommodating
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Mary

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Like a step back in time when things were very well done.
2023 年 5 月に 1 泊滞在

4/10 (不満)

Frank

2023 年 4 月に 4 泊滞在

10/10 (非常に良い)

Kyle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wonderful experience
This hotel was amazing. We will definitely be here again. There was a problem with our room’s hot water but this was corrected immediately and we ended up getting complimentary drinks from the bartender as a result. Great live music too in their bar.
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Tenisha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was elegant and quiet. A lovely Library Bar. A nice continental breakfast. Does have a dress code, which keeps it classy. We will definitely stay again.
2023 年 4 月に 2 泊滞在
The Detroit Clubからの返信 (投稿日 : 2023 年 4 月 21 日)
We're looking forward to seeing you again soon!

6/10 (普通)

Brock

2023 年 4 月に 1 泊滞在

10/10 (非常に良い)

karla

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Beautiful space, special touches, cozy bed, the valet and all around assistant Willy Wine was a pleasure to talk with and very kind and helpful!
2023 年 3 月に 1 泊滞在
The Detroit Clubからの返信 (投稿日 : 2023 年 4 月 3 日)
Thank you very much for staying with us we're so happy you enjoyed your stay! We hope to see you again soon!

10/10 (非常に良い)

Carissa

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the hotel and the location. Would stay here again!
2023 年 3 月に 1 泊滞在
The Detroit Clubからの返信 (投稿日 : 2023 年 4 月 21 日)
We're looking forward to seeing you again!

10/10 (非常に良い)

Carolyn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place, very expensive tho. Hot water didnt work well in our room, luke warm, so no hot shower, I let them know at checkout you would think for 354.00 a night and no hot water they would of gave us something back, but no
2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

brian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a nice getaway
2023 年 3 月に 2 泊滞在
The Detroit Clubからの返信 (投稿日 : 2023 年 4 月 21 日)
Looking forward to seeing you again

10/10 (非常に良い)

Shamira

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The vintage aura 👑
2023 年 3 月に 1 泊滞在
The Detroit Clubからの返信 (投稿日 : 2023 年 4 月 21 日)
We're looking forward to seeing you again

2/10 (非常に不満)

Kaitlynn

2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kathryn

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Some of the best customer service I’ve ever had at a property. And my goodness is this building beautiful! It’s like taking a step back in time. If you’re thinking about staying here, do yourself a favor and do it!
2023 年 2 月に 1 泊滞在

2/10 (非常に不満)

Lucia

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
I never got to stay in the room because the hotel cancelled my room and never communicated it to me. They claimed to cancel the room days before the reservation, but Expedia did not email me until after I tried to check in. It was a horrible experience. The front desk agent was very nice, but at no point did any manager offer to talk to me or help me find another place to stay.
2023 年 2 月に 1 泊滞在
The Detroit Club Front Deskからの返信 (投稿日 : 2023 年 2 月 20 日)
Lucia,We're sorry to hear about your experience with Expedia not relocating you sooner. We contacted them earlier in the week to let them know we were overbooked and we couldn't honor the reservation. It is supposed to be Expedia's responsibility to relocate guests when you book through Expedia.

10/10 (非常に良い)

Jordan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing, I was blown away. The room was even better than I thought it would be. The upkeep of the bar, lounges, amazing. It was such a lovely experience.
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Kayhan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One of a kind experience
2021 年 10 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall, a nice stay. Was a bit noisy outside and people coming in late at night being loud. As far as the hotel, very nice, cozy and clean. Bed and pillows were super comfy, which you don't see often in a hotel. Staff was very friendly, courteous and helpful. Would stay again
2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

Michael

2021 年 7 月に 1 泊滞在

8/10 (良い)

Edward James

2021 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel is beautiful. The bed, the sheets and towels are all fabulous. Loved the blackout shades. I suspect the bathroom could have been cleaned a bit more thoroughly- found toothpaste goo on the toilet lid…meh. REALLY enjoyed our dining experience at Bohemia. Had an excellent sever (Jen) who was friendly and knowledgeable. Sommelier was helpful and Chef came by to say hello. There are a couple of things that could be improved- not sure what is Covid related or the norm: please find a way to have COFFEE/tea provided in the room! If you cannot provide in-room dining, then at least have a Keurig or something. Also- there was no valet to come get our bags when we arrived (in the rain) and we carried our luggage up the steps on our own. In our room there was some electrical noise that kept coming in and out all night- couldn’t find the source. Understandable- this building is old. Overall enjoyed our stay. Would come back to dine or for a drink at the bar.
2021 年 7 月に 1 泊滞在

2/10 (非常に不満)

Shannon

2021 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 7 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was like stepping back in time, we loved it! The staff was very friendly.
2021 年 7 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Pretty But Not Worth the $
Hotel and room were beautiful. Customer service was poor. Valet didn't even open our doors or offer to get a cart for our luggage. The manager brought one after I complained. For the price of the room and valet, it was disappointing, including no car service. We missed our Saturday night boat tour by 5 minutes because there was no car service, uber was so slow, and the Valet was slow. Also, I would've sworn it was a brothel the way women were dressed and considering the dress code. My wife couldn't wear a hat but women can wear a dress that shows it all...
2021 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
Better Suited For Staycationers
The staff are very accommodating. But Be aware of a few things at this property. If I had known before we booked, I’m not sure I would have continued the booking. 1. Free wifi but no USB ports and the electrical outlets are not conveniently located in the room. There are none by the bed to plug devices in and there is No clock with USB ports either. 2. There is a dress code in the hotel. It is a 19th century gentleman’s club and In keeping with that theme, there is a dress code that does not allow shorts, sneakers, sweatshirts, hoodies, ball caps (unless going to/from the gym), holey jeans or pants, and other things that I don’t remember. The dress code is enforced in the restaurant & lobby bar. you sign a pledge that you understand & agree to the rules of the dress code when you check in. 3. There is only one restaurant which is only open for dinner. There is no room service and food deliveries are not allowed. We didn’t like the restaurant menu and didn’t eat there. there are really no reasonably priced restaurants or fast food around the hotel. They have a “mini bar” in the room but it is overpriced with few options. 3. Their cigar bar smoke at night permeates through the guest floors and rooms and just makes everything stink. 4. The hallways are very dark. There are big fixtures but they give off more glare than light. 5. They advertise in room slippers but we had none.
2021 年 6 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everyone was so helpful and nice. Very informative as well. We really enjoyed our time.
2021 年 6 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2021 年 6 月に 1 泊滞在

10/10 (非常に良い)

Alexander

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 5 月に 1 泊滞在
The Detroit Clubからの返信 (投稿日 : 2021 年 5 月 21 日)
Hi Alexander, Thank you very much for your review! We appreciate you taking time out of your schedule to provide us with feedback. We look forward to seeing you again soon!

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had an incredible experience at this hotel. It was so clean, and the staff was so friendly!
2021 年 5 月に 1 泊滞在
The Detroit Clubからの返信 (投稿日 : 2021 年 5 月 21 日)
Thank you so much for your review! We pride ourselves on being a clean and friendly space and we are so happy that you enjoyed your stay. Hope to see you again soon!

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2020 年 3 月に 1 泊滞在
Suzette, Front Office Managerからの返信 (投稿日 : 2020 年 3 月 14 日)
Thank you.

10/10 (非常に良い)

Rebecca

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great area
The staff was super friendly and the hotel is absolutely gorgeous!
2020 年 3 月に 1 泊滞在
Suzette, Front Office Managerからの返信 (投稿日 : 2020 年 3 月 14 日)
Thank you.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 3 月に 1 泊滞在
Suzette Daye, Front Office Manager からの返信 (投稿日 : 2020 年 3 月 17 日)
Thank you and we hope we see you in the future.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All night noise from other side of wall in 409 It was difficult to sleep
2020 年 2 月に 1 泊滞在
Suzette, Front Office Manager からの返信 (投稿日 : 2020 年 3 月 14 日)
We are so sorry that you had a difficult time sleeping. Did call the front desk and make a complaint? Normally if we ever get a guest complaint we try to fix the problem ASAP. I do apologize.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Above and beyond our expectaions
Beatiful hotel and wonderful service. They went above and beyond our expectations!
2020 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2020 年 2 月 23 日)
Thanks so much for your choosing the Detroit Club and for leaving such a lovely review!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2020 年 2 月に 2 泊滞在
Suzette Daye FOMからの返信 (投稿日 : 2020 年 2 月 17 日)
Thank-you.

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 2 月 17 日)
Thank you.

10/10 (非常に良い)

MikeB.、Rochester, MI

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very charming and distinctive decor with over the top and friendly service. Only complaint was some street noise from Peoplemover, but otherwise excellent.
2020 年 2 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 2 月 17 日)
Thank you for being our guest. The PeopleMover is also a plus for traveling in the downtown loop. Next time, just ask front desk to put you on the opposite side.

10/10 (非常に良い)

Gordon

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 2 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 2 月 17 日)
Thank you.

10/10 (非常に良い)

David

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Highly Recommended
The hotel was amazing, one of the best experiences in a hotel I have ever had. And I have been to over 56 countries so I have stayed in a lot of them! I was only there for 1 night for business, wish I had more time there. The only disappointment was it wasn't clear on the site that all of their lounges were closed on Monday, and I just so happen to be staying there on a Monday. It was clear after digging on their website, but on hotels.com it was not. I did call hotels.com to complain, they gave me a $50 credit, but I would have rather spent that at what looked like some amazing lounges! I absolutely will stay here again next time I am in Detroit, hopefully not on a Monday night! But highly recommend it, staff was amazing, room was great, great experience with what I was able to experience!
2020 年 2 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 2 月 17 日)
Thank you for your kind words and please contact Suzette the next time you get the opportunity to come to Detroit.

6/10 (普通)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
First，the hotel is a boutique hotel with only 10 rooms. the decor is beautiful. it is clean, the bed is comfortable, the front desk is warm and welcoming. Second, unfortunately, the room we were in was extremely noisy. feels like we were on a plane. We were told that the exhaust fan in the kitchen was right next to our room. The noise did go away at 11:22 pm but went back on at 9 am. It didn't bother us tremendously because we went out for a show in the evening. but they do need to fix this issue, or you may want to make sure not to get that room( Rm 407). there were other minor issues like no USB charger, lukewarm shower water, no slippers, no luggage rack, no dresser, no pot to make your own hot water, and a tiny bit sewer smell from the tub( my husband fixed it by running some water to seal it), but the front desk responded quickly and brought what we needed. Third, my least pleasant experience was the brunch. we went there right after check out, we were the second guests there, ordered simple dishes and waited for 45 mins, by the time the toast was brought to our table, it was cold. I finally lost patience by then. if you are not an extremely patient and kind person, maybe there is not a place you should stay. or just do not eat there. But if you are willing to take an adventure and try some different experience than the chain hotels, and don't mind to tolerate the imperfection, it is worth for a visit.
2020 年 2 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 2 月 17 日)
Please contact Suzette, Front Office Manager, the next time you decide to stay. Sorry for the unfortunate experience.

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 1 月に 1 泊滞在
FOMからの返信 (投稿日 : 2020 年 2 月 17 日)
Thank you.

10/10 (非常に良い)

Keri、Chicago

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful historic property. We would definitely stay again.
2019 年 11 月に 2 泊滞在