It was nasty and disgusting, fifth all in the elevator, they had no hand washing soap in the bathroom downstairs fiber breakfast serving room smh so he asked him to put some soap in the bathroom and they did. they put me in Room 122 which was disgusting and it smelled as if somebody was smoking and drinking in there and I told them I don't smoke or drink. The customer service was awful, all of the women were rude and nasty, instead of them wanting to move me from room 122 which I suggest nobody ever gets, they wanted to give me my money back because the manager the clerk was on the phone with said all the rooms were the same, which is not true! smh, so I told the lady I traveled too far for this and she decided to let me look at room 302 and I liked it much better then 122. There was stains on the wall in 122, crumbs on the floor and you could barely fit in the bathroom if you're plus size and I'm a full figure woman smh. the breakfast food is terrible and it's just overall a nasty dark atmosphere with rude people working for them but I must say the housekeepers were very sweet. Oh and I forgot to mention the pool was broke, they got attitudes when you asked for washcloths and dry towels even when you were returning your Old Ones... I will never go back there again and I suggest nobody else does either. I strongly advise no one to ever go to that place because it's disgusting and nasty.